diff --git a/src/addon/aikefu/shop/view/kefu/message.html b/src/addon/aikefu/shop/view/kefu/message.html
index d935ae402..483229f05 100644
--- a/src/addon/aikefu/shop/view/kefu/message.html
+++ b/src/addon/aikefu/shop/view/kefu/message.html
@@ -95,6 +95,22 @@
         margin: 0 12px;
         border: 2px solid #fff;
         box-shadow: 0 2px 6px rgba(0, 0, 0, 0.1);
+        display: flex;
+        align-items: center;
+        justify-content: center;
+        font-size: 24px;
+    }
+    
+    /* 用户头像样式 */
+    .message-item.user .message-avatar {
+        background-color: #1E9FFF;
+        color: white;
+    }
+    
+    /* 机器人头像样式 */
+    .message-item.assistant .message-avatar {
+        background-color: #5FB878;
+        color: white;
     }
     
     /* 消息内容样式 */
@@ -283,8 +299,8 @@
                         $('#msg_conversationInfo').html('<h3>会话详情</h3><p>未找到该会话的详细信息</p>');
                     }
                 },
-                error: function() {
-                    $('#msg_conversationInfo').html('<h3>会话详情</h3><p>加载会话信息失败</p>');
+                error: function(e) {
+                    $('#msg_conversationInfo').html('<h3>会话详情</h3><p>加载会话信息失败：' + e?.responseText + '</p>');
                 }
             });
         }
@@ -322,11 +338,11 @@
                             list.forEach(function(item) {
                                 var role = item.role === 'user' ? '用户' : '机器人';
                                 var roleClass = item.role === 'user' ? 'user' : 'assistant';
-                                var avatar = item.role === 'user' ? '/__STATIC__/admin/img/user.png' : '/__STATIC__/admin/img/robot.png';
+                                var avatar = item.role === 'user' ? '<i class="layui-icon layui-icon-user"></i>' : '<i class="layui-icon layui-icon-cpu"></i>';
                                 
                                 html += '<div class="message-item ' + roleClass + '">';
                                 if (item.role === 'assistant') {
-                                    html += '<img src="' + avatar + '" class="message-avatar">';
+                                    html += '<div class="message-avatar">' + avatar + '</div>';
                                 }
                                 html += '<div>';
                                 html += '<div class="message-role">' + role + '</div>';
@@ -334,7 +350,7 @@
                                 html += '<div class="message-time">' + item.create_time + '</div>';
                                 html += '</div>';
                                 if (item.role === 'user') {
-                                    html += '<img src="' + avatar + '" class="message-avatar">';
+                                    html += '<div class="message-avatar">' + avatar + '</div>';
                                 }
                                 html += '</div>';
                             });