diff --git a/src/addon/aikefu/shop/view/kefu/conversation.html b/src/addon/aikefu/shop/view/kefu/conversation.html
index 656767db2..7a4453a02 100644
--- a/src/addon/aikefu/shop/view/kefu/conversation.html
+++ b/src/addon/aikefu/shop/view/kefu/conversation.html
@@ -19,6 +19,50 @@
     .status-inactive {
         color: #faad14;
     }
+    
+    /* 简单消息列表样式 */
+    .simple-message-list {
+        max-height: 500px;
+        overflow-y: auto;
+        padding: 15px;
+    }
+    .message-item {
+        margin-bottom: 15px;
+        padding: 10px;
+        border-radius: 4px;
+    }
+    .message-item.user {
+        background-color: #e6f7ff;
+        border-left: 3px solid #1890ff;
+    }
+    .message-item.assistant {
+        background-color: #f6ffed;
+        border-left: 3px solid #52c41a;
+    }
+    .message-header {
+        display: flex;
+        justify-content: space-between;
+        margin-bottom: 5px;
+        font-size: 12px;
+    }
+    .message-role {
+        font-weight: bold;
+        color: #333;
+    }
+    .message-time {
+        color: #999;
+    }
+    .message-content {
+        font-size: 14px;
+        line-height: 1.4;
+        color: #666;
+        word-break: break-word;
+    }
+    .empty-message {
+        text-align: center;
+        color: #999;
+        padding: 30px;
+    }
 </style>
 
 <div class="layui-card-body">
@@ -66,6 +110,30 @@
     </div>
 </script>
 
+<!-- 简单消息列表模板 -->
+<script type="text/html" id="messageListTpl">
+    <div class="simple-message-list">
+        {{# if(d.length > 0) {
+            d.forEach(function(item) {
+                var roleClass = item.role === 'user' ? 'user' : 'assistant';
+                var roleText = item.role === 'user' ? '用户' : '机器人';
+        }}}
+        <div class="message-item {{roleClass}}">
+            <div class="message-header">
+                <span class="message-role">{{roleText}}</span>
+                <span class="message-time">{{item.create_time}}</span>
+            </div>
+            <div class="message-content">{{item.content}}</div>
+        </div>
+        {{# });
+        } else {
+        }}}
+        <div class="empty-message">暂无消息记录</div>
+        {{# }
+        }}
+    </div>
+</script>
+
 <script>
     layui.use(['table', 'form', 'layer'], function() {
         var table = layui.table;
@@ -140,10 +208,49 @@
             if (layEvent === 'view') {
                 // 查看消息
                 layer.open({
-                    type: 2,
+                    type: 1,
                     title: '消息记录',
-                    content: ns.url("aikefu://shop/kefu/message", {conversation_id: data.conversation_id}),
-                    area: ['90%', '90%']
+                    content: '<div class="simple-message-list" style="padding: 15px; max-height: 500px; overflow-y: auto;">加载中...</div>',
+                    area: ['80%', '70%'],
+                    success: function(layero, index) {
+                        // 获取消息列表
+                        $.ajax({
+                            url: ns.url("aikefu://shop/kefu/getMessageList"),
+                            type: 'POST',
+                            data: {
+                                conversation_id: data.conversation_id,
+                                page: 1,
+                                limit: 100 // 加载最多100条消息
+                            },
+                            dataType: 'json',
+                            success: function(res) {
+                                var messageList = res.data.list || [];
+                                var html = '';
+                                
+                                if (messageList.length > 0) {
+                                    messageList.forEach(function(item) {
+                                        var roleClass = item.role === 'user' ? 'user' : 'assistant';
+                                        var roleText = item.role === 'user' ? '用户' : '机器人';
+                                        
+                                        html += '<div class="message-item ' + roleClass + '">';
+                                        html += '<div class="message-header">';
+                                        html += '<span class="message-role">' + roleText + '</span>';
+                                        html += '<span class="message-time">' + item.create_time + '</span>';
+                                        html += '</div>';
+                                        html += '<div class="message-content">' + item.content + '</div>';
+                                        html += '</div>';
+                                    });
+                                } else {
+                                    html += '<div class="empty-message">暂无消息记录</div>';
+                                }
+                                
+                                layero.find('.simple-message-list').html(html);
+                            },
+                            error: function() {
+                                layero.find('.simple-message-list').html('<div class="empty-message">加载消息失败</div>');
+                            }
+                        });
+                    }
                 });
             } else if (layEvent === 'end') {
                 // 结束会话