diff --git a/common/js/customer-service.js b/common/js/customer-service.js
index 1e59c59..019a940 100644
--- a/common/js/customer-service.js
+++ b/common/js/customer-service.js
@@ -488,6 +488,24 @@ export class CustomerService {
         return config?.type === 'weapp';
     }
 
+    /**
+     * 判断是否为智能客服
+     * @returns {Boolean}
+     */
+    isAIKefu() {
+        const config = this.getPlatformConfig();
+        return config?.type === 'aikefu';
+    }
+
+    /**
+     * 判断是否为企业微信客服
+     * @returns {Boolean}
+     */
+    isWxworkKefu() {
+        const config = this.getPlatformConfig();
+        return config?.type === 'wxwork' || config?.type === 'qyweixin';
+    }
+
     /**
      * 判断是否需要同时显示小程序系统客服
      * @returns {Boolean}
diff --git a/components/hover-nav/hover-nav.vue b/components/hover-nav/hover-nav.vue
index 9837224..51ca961 100644
--- a/components/hover-nav/hover-nav.vue
+++ b/components/hover-nav/hover-nav.vue
@@ -30,7 +30,9 @@
       @click="handleUnifiedKefuClick"
       :style="{ backgroundImage: currentKefuImg ? `url(${currentKefuImg})` : '', backgroundSize: '100% 100%' }"
     >
-          <text class="icox icox-kefu" v-if="!kefuimg"></text>
+      <text class="ai-icon" v-if="isAIKefu && !currentKefuImg">🤖</text>
+      <text class="ai-icon" v-if="isWxworkKefu && !currentKefuImg">💬</text>
+      <text class="icox icox-kefu" v-if="!isAIKefu && !isWxworkKefu && !kefuimg"></text>
     </view>
 
     <!-- 智能客服按钮（当同时显示小程序系统客服时）-->
@@ -40,7 +42,8 @@
       @click="handleUnifiedKefuClick"
       :style="{ backgroundImage: currentKefuImg ? `url(${currentKefuImg})` : '', backgroundSize: '100% 100%' }"
     >
-      <text class="ai-icon" v-if="!currentKefuImg">🤖</text>
+      <text class="ai-icon" v-if="isAIKefu && !currentKefuImg">🤖</text>
+      <text class="ai-icon" v-if="isWxworkKefu && !currentKefuImg">💬</text>
     </view>
 
     <!-- 小程序系统客服按钮 -->
@@ -127,6 +130,14 @@ export default {
       const customerService = createCustomerService(this);
       return customerService.isWeappOfficialKefu();
     },
+    isAIKefu() {
+      const customerService = createCustomerService(this);
+      return customerService.isAIKefu();
+    },
+    isWxworkKefu() {
+      const customerService = createCustomerService(this);
+      return customerService.isWxworkKefu();
+    },
     showWeappSystemKefu() {
       const customerService = createCustomerService(this);
       return customerService.shouldShowExtraWeappSystemKefu();