diff --git a/.local.config.js b/.local.config.js
index 6386cb0..cdc5e52 100644
--- a/.local.config.js
+++ b/.local.config.js
@@ -42,6 +42,6 @@ const localDevConfig = ({
         uniacid: 2,
         domain: 'http://localhost:8050/',
     },    
-})['2811']; // 选择要使用的环境配置
+})['1']; // 选择要使用的环境配置
 
 export default localDevConfig;
\ No newline at end of file
diff --git a/components/hover-nav/hover-nav.vue b/components/hover-nav/hover-nav.vue
index 9548ad3..1b57862 100644
--- a/components/hover-nav/hover-nav.vue
+++ b/components/hover-nav/hover-nav.vue
@@ -1,43 +1,57 @@
 <template>
-  <!-- 悬浮按钮 -->
-  <view v-if="pageCount == 1 || need" class="fixed-box" :style="[customContainerStyle, {
-    height: fixBtnShow ? '400rpx' : '320rpx',
-    backgroundImage: bgUrl ? `url(${bgUrl})` : '',
-    backgroundSize: 'cover'
-  }]">
+  <view v-if="pageCount == 1 || need" class="fixed-box"
+    :style="[customContainerStyle, { 
+      height: containerHeight,
+      backgroundImage: bgUrl ? `url( $ {bgUrl})` : '',
+      backgroundSize: 'cover'
+    }]">
+
+    <!-- ✅ 统一客服入口（根据后台配置自动适配 AI / 企业微信 / 第三方等） -->
+    <!-- 微信官方客服需要使用 button open-type="contact" -->
+    <button 
+      v-if="fixBtnShow && isWeappOfficialKefu"
+      class="btn-item common-bg"
+      open-type="contact"
+      :style="{ backgroundImage: currentKefuImg ? `url( $ {currentKefuImg})` : '', backgroundSize: '100% 100%' }"
+    >
+      <text class="ai-icon" v-if="!currentKefuImg">🤖</text>
+    </button>
+    <!-- 其他类型客服使用普通 view -->
+    <view 
+      v-else-if="fixBtnShow"
+      class="btn-item common-bg"
+      @click="handleUnifiedKefuClick"
+      :style="{ backgroundImage: currentKefuImg ? `url( $ {currentKefuImg})` : '', backgroundSize: '100% 100%' }"
+    >
+      <text class="ai-icon" v-if="!currentKefuImg">🤖</text>
+    </view>
+
+    <!-- ✅ 新增：小程序系统客服按钮（当附加设置开启时显示） -->
+    <button 
+      v-if="fixBtnShow && showWeappSystemKefu"
+      class="btn-item common-bg"
+      open-type="contact"
+      :style="{ backgroundImage: currentKefuImg ? `url( $ {currentKefuImg})` : '', backgroundSize: '100% 100%' }"
+    >
+      <text class="ai-icon" v-if="!currentKefuImg">💬</text>
+    </button>
 
     <!-- 中英文切换按钮 -->
-    <view v-if="isLanguageSwitchEnabled && fixBtnShow" class="btn-item common-bg" @click="toggleLanguage">
+    <view 
+      v-if="isLanguageSwitchEnabled && fixBtnShow"
+      class="btn-item common-bg"
+      @click="toggleLanguage"
+    >
       <text>{{ currentLangDisplayName }}</text>
     </view>
 
-    <!-- AI 智能助手 -->
-    <view v-if="fixBtnShow && enableAIChat" class="btn-item common-bg" @click="openAIChat"
-      :style="{ backgroundImage: aiAgentimg ? `url(${aiAgentimg})` : '', backgroundSize: '100% 100%' }">
-      <text class="ai-icon" v-if="!aiAgentimg">🤖</text>
-    </view>
-
-    <!-- 微信小程序客服按钮 -->
-    <!-- #ifdef MP-WEIXIN -->
-    <button class="btn-item common-bg" hoverClass="none" openType="contact" sessionFrom="weapp" showMessageCard="true"
-      :style="[{ backgroundImage: kefuimg ? `url(${kefuimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]">
-      <text class="icox icox-kefu" v-if="!kefuimg"></text>
-    </button>
-    <!-- #endif -->
-
-    <!-- 普通客服（仅当未启用 AI 时显示） -->
-    <!-- #ifdef H5 -->
-    <template v-if="fixBtnShow">
-      <button class="btn-item common-bg" hoverClass="none" @click="openCustomerSelectPopup"
-        :style="[{ backgroundImage: kefuimg ? `url(${kefuimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]">
-        <text class="icox icox-kefu" v-if="!kefuimg"></text>
-      </button>
-    </template>
-    <!-- #endif -->
-
     <!-- 电话按钮（始终显示） -->
-    <view v-if="fixBtnShow" class="btn-item common-bg" @click="call()"
-      :style="[{ backgroundImage: phoneimg ? `url(${phoneimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]">
+    <view 
+      v-if="fixBtnShow" 
+      class="btn-item common-bg"
+      @click="call()"
+      :style="[{ backgroundImage: phoneimg ? `url( $ {phoneimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]"
+    >
       <text class="iconfont icon-dianhua" v-if="!phoneimg"></text>
     </view>
 
@@ -56,16 +70,18 @@ export default {
     return {
       pageCount: 0,
       fixBtnShow: true,
-
       shopInfo: null,
       currentLangIndex: 0,
       langIndexMap: {},
-
-      customerService: null,
+      kefuList: [
+        { id: 'weixin-official', name: '微信官方客服', isOfficial: true, type: 'weapp' },
+        { id: 'custom-kefu', name: '自定义在线客服', isOfficial: false, type: 'custom' },
+        { id: 'qyweixin-kefu', name: '企业微信客服', isOfficial: false, type: 'qyweixin' }
+      ],
+      selectedKefu: null,
     };
   },
   computed: {
-    // 安全读取 shopInfo 中的字段，避免 undefined 报错
     bgUrl() {
       return this.shopInfo?.bgUrl || '';
     },
@@ -73,10 +89,10 @@ export default {
       return this.shopInfo?.aiAgentimg || '';
     },
     kefuimg() {
-      return this.shopInfo?.kefuimg || this.$util.getDefaultImage().kefu;
+      return this.shopInfo?.kefuimg || this. $util.getDefaultImage().kefu;
     },
     phoneimg() {
-      return this.shopInfo?.phoneimg || this.$util.getDefaultImage().phone;
+      return this.shopInfo?.phoneimg || this. $util.getDefaultImage().phone;
     },
     tel() {
       return this.shopInfo?.mobile || '';
@@ -84,9 +100,6 @@ export default {
     isLanguageSwitchEnabled() {
       return !!this.shopInfo?.ischina;
     },
-    enableAIChat() {
-      return !!this.shopInfo?.enableAIChat;
-    },
     currentLangDisplayName() {
       const lang = this.langIndexMap[this.currentLangIndex];
       return lang === 'zh-cn' ? 'EN' : 'CN';
@@ -96,30 +109,87 @@ export default {
     },
     customButtonStyle() {
       return this.shopInfo?.floatingButton?.button || {};
+    },
+    unreadCount() {
+      return this. $store.state.aiUnreadCount || 0;
+    },
+
+    // ✅ 新增：根据当前客服类型动态返回图标
+    currentKefuImg() {
+      if (!this.shopInfo) return '';
+
+      const customerService = createCustomerService(this);
+      const config = customerService.getPlatformConfig();
+
+      if (config?.type === 'aikefu') {
+        return this.aiAgentimg;
+      } else if (config?.type === 'wxwork' || config?.type === 'qyweixin') {
+        // 企业微信客服专用图标
+        return this.aiAgentimg;
+      }
+      // 默认客服图标
+      return this.kefuimg;
+    },
+    // ✅ 新增：判断是否为微信官方客服
+    isWeappOfficialKefu() {
+      if (!this.shopInfo) return false;
+      const customerService = createCustomerService(this);
+      const config = customerService.getPlatformConfig();
+      return config?.type === 'weapp';
+    },
+    // ✅ 新增：判断是否需要同时显示小程序系统客服
+    showWeappSystemKefu() {
+      if (!this.shopInfo) return false;
+      const customerService = createCustomerService(this);
+      const config = customerService.getPlatformConfig();
+      // 检查附加设置是否开启了同时显示小程序系统客服，且当前客服类型不是小程序系统客服
+      return (config?.show_system_service === true || config?.show_system_service === '1') && config?.type !== 'weapp';
+    },
+    //根据显示的按钮数量动态计算容器高度
+   containerHeight() {
+     if (!this.fixBtnShow) return '320rpx';
+   
+     let buttonCount = 1;
+     if (this.isLanguageSwitchEnabled) buttonCount++;
+     if (this.showWeappSystemKefu) buttonCount++;
+     buttonCount++; 
+     const totalRpx = 94 * buttonCount - 14;
+     const pxValue = Math.round(totalRpx * 0.5);
+   
+     return ` $ {pxValue}px`;
+   }
+  },
+  watch: {
+    shopInfo: {
+      handler(newVal) {
+        // 可在此添加额外逻辑（如埋点、通知等），当前无需操作
+      },
+      immediate: true
     }
   },
   created() {
-    this.customerService = createCustomerService(this);
     this.initLanguage();
+    this.pageCount = getCurrentPages().length;
+
     uni.getStorage({
       key: 'shopInfo',
       success: (e) => {
+        console.log('【调试】当前 shopInfo:', e.data);
         this.shopInfo = e.data;
+      },
+      fail: () => {
+        console.warn('未获取到 shopInfo，使用默认设置');
       }
     });
   },
   methods: {
-
-    /**
-     * 初始化多语言配置
-     */
     initLanguage() {
-      this.langList = this.$langConfig.list();
+      this.langList = this. $langConfig.list();
       this.langIndexMap = {};
       for (let i = 0; i < this.langList.length; i++) {
         this.langIndexMap[i] = this.langList[i].value;
       }
-      const savedLang = this.$langConfig.getCurrentLocale();
+      const savedLang = uni.getStorageSync('lang');
       if (savedLang) {
         for (let i = 0; i < this.langList.length; i++) {
           if (this.langList[i].value === savedLang) {
@@ -131,43 +201,118 @@ export default {
         this.currentLangIndex = 0;
       }
     },
-
-    /**
-     * 电话联系客服
-     */
     call() {
-      this.customerService.makePhoneCall(this.tel);
+      if (this.tel) {
+        uni.makePhoneCall({ phoneNumber: this.tel + '' });
+      } else {
+        uni.showToast({ title: '暂无联系电话', icon: 'none' });
+      }
     },
-
-    /**
-     * 切换中英文语言，并刷新当前页面（保留所有参数）
-     */
     toggleLanguage() {
       this.currentLangIndex = this.currentLangIndex === 0 ? 1 : 0;
       const targetLang = this.langIndexMap[this.currentLangIndex];
+      this. $langConfig.change(targetLang);
 
-      // 调用语言切换逻辑（设置 storage + 清空缓存）
-      this.$langConfig.change(targetLang);
+      if (uni.getSystemInfoSync().platform === 'browser') {
+        setTimeout(() => {
+          window.location.reload();
+        }, 100);
+      }
     },
 
-    /**
-     * 打开 AI 智能助手
-     */
-    openAIChat() {
-      this.$util.redirectTo(this.$util.AI_CHAT_PAGE_URL);
+    // ✅ 核心方法：统一客服入口
+    handleUnifiedKefuClick() {
+      const customerService = createCustomerService(this);
+      const validation = customerService.validateConfig();
+
+      console.log('【客服配置验证】', validation);
+
+      if (!validation.isValid) {
+        console.error('客服配置无效:', validation.errors);
+        uni.showToast({ title: '客服暂不可用', icon: 'none' });
+        return;
+      }
+
+      if (validation.warnings.length > 0) {
+        console.warn('客服配置警告:', validation.warnings);
+      }
+
+      const platformConfig = customerService.getPlatformConfig();
+      console.log('【当前客服配置】', platformConfig);
+
+      // 检查企业微信配置
+      if (platformConfig.type === 'wxwork') {
+        const wxworkConfig = customerService.getWxworkConfig();
+        console.log('【企业微信配置】', wxworkConfig);
+
+        // #ifdef MP-WEIXIN
+        if (!wxworkConfig?.enable || !wxworkConfig?.contact_url) {
+          console.warn('企业微信配置不完整，使用原生客服');
+          uni.showToast({ title: '企业微信配置不完整', icon: 'none' });
+        }
+        // #endif
+
+        // #ifdef H5
+        if (!wxworkConfig?.contact_url && !platformConfig.wxwork_url) {
+          console.error('企业微信链接未配置');
+          uni.showToast({ title: '企业微信链接未配置', icon: 'none' });
+          return;
+        }
+        // #endif
+      }
+
+      // 直接调用统一处理方法，由 CustomerService 内部根据配置路由
+      try {
+        customerService.handleCustomerClick({
+          sendMessageTitle: '来自悬浮按钮的咨询',
+          sendMessagePath: '/pages/index/index'
+        });
+      } catch (error) {
+        console.error('客服处理失败:', error);
+        uni.showToast({ title: '打开客服失败', icon: 'none' });
+      }
     },
 
-    /**
-     * 打开客服选择对话框
-     */
-    openCustomerSelectPopup() {
-      this.customerService.openCustomerSelectPopupDialog();
+    // 以下方法保留用于 actionSheet（如仍需手动选择）
+    openKefuSelectPopup() {
+      const kefuNames = this.kefuList.map(item => item.name);
+      uni.showActionSheet({
+        itemList: kefuNames,
+        success: (res) => {
+          this.selectedKefu = this.kefuList[res.tapIndex];
+          const cs = createCustomerService(this, this.selectedKefu);
+          if (this.selectedKefu.isOfficial) {
+            uni.openCustomerServiceConversation({
+              sessionFrom: 'weapp',
+              showMessageCard: true
+            });
+          } else if (this.selectedKefu.id === 'qyweixin-kefu') {
+            // 处理企业微信客服
+            if (uni.getSystemInfoSync().platform === 'wechat') {
+              // 小程序端：跳转到企业微信客服
+              uni.navigateTo({
+                url: '/pages_tool/qyweixin-kefu/index'
+              });
+            } else {
+              // H5端：跳转到企业微信链接
+              const qyweixinUrl = this.shopInfo.qyweixinUrl; // 后端返回的企业微信链接
+              if (qyweixinUrl) {
+                window.location.href = qyweixinUrl;
+              } else {
+                uni.showToast({ title: '企业微信客服未配置', icon: 'none' });
+              }
+            }
+          } else {
+            cs.handleCustomerClick();
+          }
+        }
+      });
     }
   }
 }
 </script>
 
-<style lang="scss" scoped>
+<style scoped>
 .fixed-box {
   position: fixed;
   right: 0rpx;
@@ -188,27 +333,16 @@ export default {
 }
 
 .btn-item {
-  display: flex;
-  justify-content: center;
-  text-align: center;
-  flex-direction: column;
-  line-height: 1;
-  margin: 14rpx 0;
-  transition: 0.1s;
-  color: var(--hover-nav-text-color);
-  border-radius: 40rpx;
   width: 80rpx;
   height: 80rpx;
-  padding: 0;
-  overflow: hidden;
+  background: #fff;
+  border-radius: 50%;
+  display: flex;
+  align-items: center;
+  justify-content: center;
+  margin: 14rpx 0;
+  box-shadow: 0 2rpx 8rpx rgba(0,0,0,0.1);
 }
-
-/* 定义共同的背景颜色 */
-.common-bg {
-  background-color: var(--hover-nav-bg-color);
-  /* 使用变量以保持一致性 */
-}
-
 .btn-item text {
   font-size: 28rpx;
 }
@@ -223,6 +357,7 @@ export default {
   justify-content: center;
   align-items: center;
   margin: 14rpx 0;
+  background: #fff;
   border-radius: 50rpx;
   width: 80rpx;
   height: 80rpx;
@@ -236,7 +371,21 @@ export default {
   font-weight: bold;
 }
 
-
+.unread-badge {
+  position: absolute;
+  top: -5rpx;
+  right: -5rpx;
+  background-color: #ff4544;
+  color: white;
+  border-radius: 20rpx;
+  min-width: 30rpx;
+  height: 30rpx;
+  font-size: 20rpx;
+  line-height: 30rpx;
+  text-align: center;
+  padding: 0 8rpx;
+  box-shadow: 0 2rpx 10rpx rgba(255, 69, 68, 0.3);
+}
 
 .ai-icon {
   font-size: 40rpx;