Merge pull request 'fix/lang' (#4) from fix/lang into main

Reviewed-on: #4

.local.config.js

@@ -42,6 +42,6 @@ const localDevConfig = ({
         uniacid: 2,
         domain: 'http://localhost:8050/',
     },    
-})['1']; // 选择要使用的环境配置
+})['2811']; // 选择要使用的环境配置
 
 export default localDevConfig;

common/js/ai-service.js

@@ -62,105 +62,53 @@ export default {
    */
   async sendStreamMessage(message, onChunk, onComplete) {
     // #ifdef MP-WEIXIN
-   return new Promise((resolve, reject) => {
+    // 微信小程序：降级为普通请求 + 前端打字模拟
-     const socketTask = wx.connectSocket({
-       url: 'wss://dev.aigc-quickapp.com/ws/aikefu',
-       header: {}
-     });
- 
-     let content = '';
-     let conversationId = '';
-     let isAuthenticated = false;
- 
-     socketTask.onOpen(() => {
-       console.log('WebSocket 连接成功，开始认证...');
-       socketTask.send({
-         data: JSON.stringify({
-           action: 'auth',
-           uniacid: store.state.uniacid || '1',
-           token: store.state.token || 'test_token',
-           user_id: store.state.memberInfo?.id || 'anonymous'
-         })
-       });
-     });
- 
-     socketTask.onMessage((res) => {
     try {
-         const data = JSON.parse(res.data);
+      const result = await this.sendMessage(message);
-         console.log('收到 WebSocket 消息:', data);
+      const content = result.content || '';
+      const conversationId = result.conversationId || '';
 
-         if (data.type === 'auth_success') {
+      // 保存会话ID（确保连续对话）
-           console.log('认证成功，发送聊天消息...');
-           isAuthenticated = true;
-           socketTask.send({
-             data: JSON.stringify({
-               action: 'chat',
-               uniacid: store.state.uniacid || '1',
-               query: message,
-               user_id: store.state.memberInfo?.id || 'anonymous',
-               conversation_id: this.getConversationId() || ''
-             })
-           });
-         } else if (data.type === 'auth_failed') {
-           const errorMsg = '认证失败，请重新登录';
-           console.error(errorMsg, data);
-           reject(new Error(errorMsg));
-           if (onComplete) onComplete({ error: errorMsg });
-           socketTask.close();
-         }
- 
-         // 处理流式消息块
-         else if (data.type === 'message' || data.event === 'message') {
-           const text = data.answer || data.content || data.text || '';
-           content += text;
-           if (onChunk) onChunk(text);
-         }
- 
-         // 处理流结束
-         else if (data.event === 'message_end' || data.type === 'message_end') {
-           conversationId = data.conversation_id || '';
       if (conversationId) {
         this.setConversationId(conversationId);
       }
+
+      // 模拟打字效果
+      let index = 0;
+      const chunkSize = 2; // 每次显示2个字符
+      return new Promise((resolve) => {
+        const timer = setInterval(() => {
+          if (index < content.length) {
+            const chunk = content.substring(index, index + chunkSize);
+            index += chunkSize;
+            if (onChunk) onChunk(chunk);
+          } else {
+            clearInterval(timer);
             if (onComplete) {
-             onComplete({ content, conversation_id: conversationId });
+              onComplete({
+                content: content,
+                conversation_id: conversationId
+              });
             }
             resolve({ content, conversation_id: conversationId });
-           socketTask.close();
           }
- 
+        }, 80); // 打字速度：80ms/次
-         // 可选：处理 done
+      });
-         else if (data.type === 'done') {
+    } catch (error) {
-           console.log('对话完成:', data);
+      console.error('小程序流式消息降级失败:', error);
+      if (onComplete) {
+        onComplete({ error: error.message || '发送失败' });
       }
- 
+      throw error;
-       } catch (e) {
-         console.error('WebSocket 消息解析失败:', e, '原始数据:', res.data);
     }
-     });
+    // #endif
 
-     socketTask.onError((err) => {
+    // #ifdef H5
-       const errorMsg = 'WebSocket 连接失败';
+    // H5：使用真实流式（EventSource / Fetch）
-       console.error(errorMsg, err);
+    return this.sendHttpStream(message, onChunk, onComplete);
-       reject(new Error(errorMsg));
-       if (onComplete) onComplete({ error: errorMsg });
-     });
- 
-     socketTask.onClose(() => {
-       console.log('WebSocket 连接已关闭');
-     });
- 
-     const timeout = setTimeout(() => {
-       if (!isAuthenticated || content === '') {
-         console.warn('WebSocket 超时，强制关闭');
-         socketTask.close();
-         reject(new Error('AI服务响应超时'));
-         if (onComplete) onComplete({ error: 'AI服务响应超时' });
-       }
-     }, 10000);
-   });
     // #endif
   },
+
   /**
    * HTTP 流式请求（仅 H5 使用）
    */
@@ -184,8 +132,11 @@ export default {
         })
       });
 
-      if (!response.ok || !response.body) {
+      if (!response.ok) {
-        throw new Error('无效响应');
+        throw new Error(`HTTP ${response.status}`);
+      }
+      if (!response.body) {
+        throw new Error('响应体不可用');
       }
 
       const reader = response.body.getReader();
@@ -194,64 +145,50 @@ export default {
       let content = '';
       let conversationId = '';
 
-      while (true) {
+      function processBuffer(buf, callback) {
-        const { done, value } = await reader.read();
+        const lines = buf.split('\n');
-        if (done) break;
+        buf = lines.pop() || '';
-  
-        buffer += decoder.decode(value, { stream: true });
-  
-        // 按行分割，保留不完整的最后一行
-        const lines = buffer.split('\n');
-        buffer = lines.pop() || ''; // 未完成的行留到下次
-  
         for (const line of lines) {
           const trimmed = line.trim();
           if (trimmed.startsWith('data:')) {
-            try {
             const jsonStr = trimmed.slice(5).trim();
-              if (jsonStr && jsonStr !== '[DONE]') {
+            if (jsonStr) {
+              try {
                 const data = JSON.parse(jsonStr);
                 if (data.event === 'message') {
                   const text = data.answer || data.text || '';
                   content += text;
-                  if (onChunk) onChunk(text);
+                  callback(text);
                 }
                 if (data.conversation_id) {
                   conversationId = data.conversation_id;
                 }
                 if (data.event === 'message_end') {
-                  // 可提前结束
+                  // 可选：提前完成
-                }
                 }
               } catch (e) {
-              console.warn('解析失败:', e, line);
+                console.warn('解析流数据失败:', e);
               }
             }
           }
         }
+        return buf;
+      }
 
-      // 处理最后残留的 buffer（如果有）
+      while (true) {
-      if (buffer.trim().startsWith('data:')) {
+        const { done, value } = await reader.read();
-        try {
+        if (done) break;
-          const jsonStr = buffer.trim().slice(5);
+        buffer += decoder.decode(value, { stream: true });
-          if (jsonStr) {
+        buffer = processBuffer(buffer, (chunk) => {
-            const data = JSON.parse(jsonStr);
+          if (onChunk) onChunk(chunk);
-            if (data.event === 'message') {
+        });
-              const text = data.answer || '';
-              content += text;
-              if (onChunk) onChunk(text);
-            }
-            if (data.conversation_id) {
-              conversationId = data.conversation_id;
-            }
-          }
-        } catch (e) {
-          console.warn('最后 buffer 解析失败:', e);
-        }
       }
 
       if (onComplete) {
-        onComplete({ content, conversation_id: conversationId });
+        onComplete({
+          content,
+          conversation_id: conversationId
+        });
       }
       return { content, conversation_id: conversationId };
     } catch (error) {
@@ -259,6 +196,11 @@ export default {
       throw error;
     }
     // #endif
+
+    // #ifdef MP-WEIXIN
+    // 理论上不会执行到这里，但防止 fallback
+    return this.sendStreamMessage(message, onChunk, onComplete);
+    // #endif
   },
 
   /**

common/js/customer-service.js

@@ -2,13 +2,68 @@
  * 客服统一处理服务
  * 整合各种客服方式，提供统一的调用接口
  */
-export class CustomerService {
+class CustomerService {
-    constructor(vueInstance, externalConfig = null) {
+    constructor(vueInstance, externalConfig = {}) {
+        if (!vueInstance.$lang) {
+            throw new Error('CustomerService 必须在 Vue 实例中初始化');
+        }
+
         this.vm = vueInstance;
         this.externalConfig = externalConfig; // 外部传入的最新配置（优先级最高）
         this.latestPlatformConfig = null;
     }
 
+    getSupoortKeFuList() {
+        if (!this.vm) return [];
+
+        const vm = this.vm;
+
+        return [
+            {
+                id: 'weixin-official',
+                name: vm.$lang('customer.weChatKefu'),
+                isOfficial: true,
+                type: 'weapp'
+            },
+            {
+                id: 'custom-kefu',
+                name: vm.$lang('customer.systemKefu'),
+                isOfficial: false
+            },
+            {
+                id: 'qyweixin-kefu',
+                name: vm.$lang('customer.weChatWorkKefu'),
+                isOfficial: false
+            },
+        ]
+    }
+
+    /**
+     * 打开客服选择弹窗
+     */
+    openCustomerSelectPopupDialog() {
+        const kefu_list = this.getSupoortKeFuList();
+        const kefuNames = kefu_list.map(item => item.name);
+
+        uni.showActionSheet({
+            itemList: kefuNames,
+            success: (res) => {
+                const kefu = kefu_list[res.tapIndex];
+                this.externalConfig = kefu ?? this.externalConfig ?? {};
+                if (kefu.isOfficial) {
+                    uni.openCustomerServiceConversation({
+                        sessionFrom: 'weapp',
+                        showMessageCard: true
+                    });
+                } else if (kefu.id === 'custom-kefu') {
+                    this.handleCustomerClick();
+                } else if (kefu.id === 'qyweixin-kefu') {
+                    this.handleQyWeixinKefuClick();
+                }
+            }
+        });
+    }
+
     /**
      * 强制刷新配置（支持传入外部配置）
      * @param {Object} externalConfig 外部最新配置
@@ -28,29 +83,28 @@ export class CustomerService {
             return this.latestPlatformConfig;
         }
 
-        // 优先级：外部传入 > vuex store > 空对象
+        // 优先级：外部传入的最新配置 > vuex配置 > 空对象
         const servicerConfig = this.externalConfig || this.vm.$store.state.servicerConfig || {};
         console.log(`【实时客服配置】`, servicerConfig);
 
         let platformConfig = null;
-
         // #ifdef H5
-        platformConfig = servicerConfig.h5 && typeof servicerConfig.h5 === 'object' ? servicerConfig.h5 : null;
+        platformConfig = servicerConfig.h5 ? (typeof servicerConfig.h5 === 'object' ? servicerConfig.h5 : null) : null;
         // #endif
 
         // #ifdef MP-WEIXIN
-        platformConfig = servicerConfig.weapp && typeof servicerConfig.weapp === 'object' ? servicerConfig.weapp : null;
+        platformConfig = servicerConfig.weapp ? (typeof servicerConfig.weapp === 'object' ? servicerConfig.weapp : null) : null;
         // #endif
 
         // #ifdef MP-ALIPAY
-        platformConfig = servicerConfig.aliapp && typeof servicerConfig.aliapp === 'object' ? servicerConfig.aliapp : null;
+        platformConfig = servicerConfig.aliapp ? (typeof servicerConfig.aliapp === 'object' ? servicerConfig.aliapp : null) : null;
         // #endif
 
         // #ifdef PC
-        platformConfig = servicerConfig.pc && typeof servicerConfig.pc === 'object' ? servicerConfig.pc : null;
+        platformConfig = servicerConfig.pc ? (typeof servicerConfig.pc === 'object' ? servicerConfig.pc : null) : null;
         // #endif
 
-        // 防止空数组被当作有效配置
+        // 处理空数组情况（你的配置中pc/aliapp是空数组，转为null）
         if (Array.isArray(platformConfig)) {
             platformConfig = null;
         }
@@ -90,18 +144,32 @@ export class CustomerService {
             warnings: []
         };
 
-        if (!config || !config.type) {
+        if (!config) {
+            result.isValid = false;
+            result.errors.push('客服配置不存在');
+            return result;
+        }
+
+        if (config.type === 'aikefu') {
+            return result;
+        }
+
+        if (!config.type) {
             result.isValid = false;
             result.errors.push('客服类型未配置');
-            return result;
         }
 
         if (config.type === 'wxwork') {
-            if (!wxworkConfig || !wxworkConfig.enable) {
+            if (!wxworkConfig) {
-                result.warnings.push('企业微信未启用');
+                result.isValid = false;
+                result.errors.push('企业微信配置不存在');
+            } else {
+                if (!wxworkConfig.enable) {
+                    result.warnings.push('企业微信功能未启用');
                 }
                 if (!wxworkConfig.contact_url) {
-                result.warnings.push('企业微信活码链接未配置');
+                    result.warnings.push('企业微信活码链接未配置，将使用原有客服方式');
+                }
             }
         }
 
@@ -109,39 +177,16 @@ export class CustomerService {
     }
 
     /**
-     * 跳转到 AI 客服页面（Dify）
+     * 跳转到AI客服页面
      */
-    openDifyService() {
+    openAIKeFuService() {
-        try {
+        const vm = this.vm;
-            // 清除未读数（如果存在）
+        vm.$util.redirectTo(vm.$util.AI_CHAT_PAGE_URL);
-            if (typeof this.vm.setAiUnreadCount === 'function') {
-                this.vm.setAiUnreadCount(0);
-            }
-
-            // ✅ 修正路径：必须与 pages.json 中注册的路径一致
-            const aiChatUrl = '/pages_tool/ai-chat/index';
-
-            // ✅ 使用 navigateTo 保留返回栈（体验更好）
-            uni.navigateTo({
-                url: aiChatUrl,
-                fail: (err) => {
-                    console.error('跳转 AI 客服失败:', err);
-                    // H5 兜底
-                    // #ifdef H5
-                    window.location.href = aiChatUrl;
-                    // #endif
-                    uni.showToast({ title: '打开客服失败', icon: 'none' });
-                }
-            });
-        } catch (e) {
-            console.error('跳转 AI 客服异常:', e);
-            uni.showToast({ title: '打开客服失败', icon: 'none' });
-        }
     }
 
     /**
-     * 处理客服点击事件（统一入口）
+     * 处理客服点击事件
-     * @param {Object} options 选项参数（用于消息卡片等）
+     * @param {Object} options 选项参数
      */
     handleCustomerClick(options = {}) {
         const validation = this.validateConfig();
@@ -156,61 +201,51 @@ export class CustomerService {
         }
 
         const config = this.getPlatformConfig();
-        console.log('【当前客服配置】', config);
+        const { niushop = {}, sendMessageTitle = '', sendMessagePath = '', sendMessageImg = '' } = options || {};
-        console.log('【客服类型】', config.type);
-        
-        const { niushop = {}, sendMessageTitle = '', sendMessagePath = '', sendMessageImg = '' } = options;
 
         if (config.type === 'none') {
             this.showNoServicePopup();
             return;
         }
 
-        // 核心路由：根据 type 决定行为
+        // 核心分支：根据最新的type处理
         switch (config.type) {
             case 'aikefu':
-                console.log('【跳转 AI 客服】目标路径: /pages_tool/ai-chat/index');
+                this.openAIKeFuService();
-                this.openDifyService();
                 break;
             case 'wxwork':
-                console.log('【跳转企业微信客服】');
                 this.openWxworkService(false, config, options);
                 break;
             case 'third':
-                console.log('【跳转第三方客服】');
-                this.openThirdService(config);
-                break;
-            case 'miniprogram':
-                console.log('【跳转第三方小程序客服】');
                 this.openThirdService(config);
                 break;
             case 'niushop':
-                console.log('【跳转牛商客服】');
                 this.openNiushopService(niushop);
                 break;
             case 'weapp':
-                console.log('【跳转微信官方客服】');
                 this.openWeappService(config, options);
                 break;
             case 'aliapp':
-                console.log('【跳转支付宝客服】');
                 this.openAliappService(config);
                 break;
             default:
-                console.error('【未知客服类型】', config.type);
                 this.makePhoneCall();
         }
     }
 
-    // ================== 各类型客服实现 ==================
+    /**
-
+     * 打开企业微信客服
+     * @param {boolean} useOriginalService 是否使用原有客服方式
+     * @param {Object} servicerConfig 客服配置
+     * @param {Object} options 选项参数
+     */
     openWxworkService(useOriginalService = false, servicerConfig = null, options = {}) {
         const config = servicerConfig || this.getPlatformConfig();
         const wxworkConfig = this.getWxworkConfig();
-        const { sendMessageTitle = '', sendMessagePath = '', sendMessageImg = '' } = options;
+        const { sendMessageTitle = '', sendMessagePath = '', sendMessageImg = '' } = options || {};
 
         // #ifdef MP-WEIXIN
-        if (!useOriginalService && wxworkConfig?.enable && wxworkConfig?.contact_url) {
+        if (wxworkConfig?.enable && wxworkConfig?.contact_url && !useOriginalService) {
             wx.navigateToMiniProgram({
                 appId: 'wxeb490c6f9b154ef9',
                 path: `pages/contacts/externalContactDetail?url=${encodeURIComponent(wxworkConfig.contact_url)}`,
@@ -221,16 +256,9 @@ export class CustomerService {
                 }
             });
         } else {
-            // 检查是否有企业微信配置
-            if (!config.wxwork_url && !config.corpid) {
-                console.error('企业微信配置不完整，缺少 wxwork_url 或 corpid');
-                uni.showToast({ title: '企业微信配置不完整', icon: 'none' });
-                this.fallbackToPhoneCall();
-                return;
-            }
             wx.openCustomerServiceChat({
-                extInfo: { url: config.wxwork_url || '' },
+                extInfo: { url: config.wxwork_url },
-                corpId: config.corpid || '',
+                corpId: config.corpid,
                 showMessageCard: true,
                 sendMessageTitle,
                 sendMessagePath,
@@ -240,125 +268,120 @@ export class CustomerService {
         // #endif
 
         // #ifdef H5
-        if (!useOriginalService && wxworkConfig?.enable && wxworkConfig?.contact_url) {
+        if (wxworkConfig?.enable && wxworkConfig?.contact_url) {
             window.location.href = wxworkConfig.contact_url;
         } else if (config.wxwork_url) {
-            window.location.href = config.wxwork_url;
+            location.href = config.wxwork_url;
         } else {
             this.fallbackToPhoneCall();
         }
         // #endif
     }
 
+    /**
+     * 打开第三方客服
+     * @param {Object} config 客服配置
+     */
     openThirdService(config) {
-        console.log('【第三方客服配置】', config);
-        console.log('【配置字段】', Object.keys(config));
-        
-        // 支持多种可能的字段名
-        const miniAppId = config.mini_app_id || config.miniAppId || config.appid || config.appId || config.app_id;
-        const miniAppPath = config.mini_app_path || config.miniAppPath || config.path || config.page_path || '';
-        
-        console.log('【解析后的小程序配置】AppID:', miniAppId, 'Path:', miniAppPath);
-        
-        // 优先处理第三方微信小程序客服
-        if (miniAppId) {
-            console.log('【跳转第三方小程序】AppID:', miniAppId, 'Path:', miniAppPath);
-            // #ifdef MP-WEIXIN
-            wx.navigateToMiniProgram({
-                appId: miniAppId,
-                path: miniAppPath,
-                success: () => {
-                    console.log('【跳转第三方小程序成功】');
-                },
-                fail: (err) => {
-                    console.error('【跳转第三方小程序失败】', err);
-                    uni.showToast({ title: '跳转失败，请稍后重试', icon: 'none' });
-                }
-            });
-            // #endif
-            // #ifdef H5
-            uni.showToast({ title: '第三方小程序客服仅在微信小程序中可用', icon: 'none' });
-            // #endif
-            return;
-        }
-        
-        // 处理第三方链接客服
         if (config.third_url) {
-            console.log('【跳转第三方链接】', config.third_url);
-            // #ifdef H5
             window.location.href = config.third_url;
-            // #endif
-            // #ifdef MP-WEIXIN
-            uni.setClipboardData({
-                data: config.third_url,
-                success: () => {
-                    uni.showToast({ title: '链接已复制，请在浏览器打开', icon: 'none' });
-                }
-            });
-            // #endif
         } else {
-            console.error('【第三方客服配置不完整】缺少 mini_app_id 或 third_url');
             this.fallbackToPhoneCall();
         }
     }
 
+    /**
+     * 打开牛商客服
+     * @param {Object} niushop 牛商参数
+     */
     openNiushopService(niushop) {
-        if (Object.keys(niushop).length > 0 && this.vm.$util?.redirectTo) {
+        if (Object.keys(niushop).length > 0) {
             this.vm.$util.redirectTo('/pages_tool/chat/room', niushop);
         } else {
             this.makePhoneCall();
         }
     }
 
+    /**
+     * 打开微信小程序客服
+     * @param {Object} config 客服配置
+     * @param {Object} options 选项参数
+     */
     openWeappService(config, options = {}) {
-        // 如果 useOfficial 为 true 或 undefined，则使用原生系统客服（由 button open-type="contact" 触发）
+        if (!this.shouldUseCustomService(config)) {
-        // 此方法仅用于自定义跳转（如 useOfficial: false）
+            console.log('使用官方微信小程序客服');
-        if (config.useOfficial !== false) {
-            // 不做任何事，应由 <button open-type="contact"> 触发
-            console.log('使用微信官方客服，请确保按钮为 <button open-type="contact">');
             return;
         }
+
+        console.log('使用自定义微信小程序客服');
         this.handleCustomWeappService(config, options);
     }
 
+    /**
+     * 处理自定义微信小程序客服
+     * @param {Object} config 客服配置
+     * @param {Object} options 选项参数
+     */
     handleCustomWeappService(config, options = {}) {
+        const { sendMessageTitle = '', sendMessagePath = '', sendMessageImg = '' } = options || {};
+
         if (config.customServiceUrl) {
             let url = config.customServiceUrl;
             const params = [];
-            const { sendMessageTitle, sendMessagePath, sendMessageImg } = options;
             if (sendMessageTitle) params.push(`title=${encodeURIComponent(sendMessageTitle)}`);
             if (sendMessagePath) params.push(`path=${encodeURIComponent(sendMessagePath)}`);
             if (sendMessageImg) params.push(`img=${encodeURIComponent(sendMessageImg)}`);
+
             if (params.length > 0) {
                 url += (url.includes('?') ? '&' : '?') + params.join('&');
             }
-            uni.navigateTo({ url });
+
+            uni.navigateTo({
+                url: url,
+                fail: (err) => {
+                    console.error('跳转自定义客服页面失败:', err);
+                    this.tryThirdPartyService(config, options);
+                }
+            });
             return;
         }
+
         this.tryThirdPartyService(config, options);
     }
 
+    /**
+     * 尝试使用第三方客服
+     * @param {Object} config 客服配置
+     * @param {Object} options 选项参数
+     */
     tryThirdPartyService(config, options = {}) {
-        // 支持第三方微信小程序客服
+        if (config.thirdPartyServiceUrl) {
-        if (config.thirdPartyMiniAppId || config.mini_app_id) {
-            // #ifdef MP-WEIXIN
-            wx.navigateToMiniProgram({
-                appId: config.thirdPartyMiniAppId || config.mini_app_id,
-                path: config.thirdPartyMiniAppPath || config.mini_app_path || ''
-            });
-            // #endif
-            return;
-        }
-        
-        // 支持第三方链接客服
-        if (config.thirdPartyServiceUrl || config.third_url) {
-            const serviceUrl = config.thirdPartyServiceUrl || config.third_url;
             // #ifdef H5
-            window.open(serviceUrl, '_blank');
+            window.open(config.thirdPartyServiceUrl, '_blank');
             // #endif
+
             // #ifdef MP-WEIXIN
-            uni.setClipboardData({ data: serviceUrl });
+            if (config.thirdPartyMiniAppId) {
-            uni.showToast({ title: '客服链接已复制', icon: 'none' });
+                wx.navigateToMiniProgram({
+                    appId: config.thirdPartyMiniAppId,
+                    path: config.thirdPartyMiniAppPath || '',
+                    fail: (err) => {
+                        console.error('跳转第三方小程序失败:', err);
+                        this.fallbackToPhoneCall();
+                    }
+                });
+            } else {
+                uni.setClipboardData({
+                    data: config.thirdPartyServiceUrl,
+                    success: () => {
+                        uni.showModal({
+                            title: '客服链接已复制',
+                            content: '客服链接已复制到剪贴板，请在浏览器中粘贴访问',
+                            showCancel: false
+                        });
+                    }
+                });
+            }
             // #endif
             return;
         }
@@ -366,55 +389,106 @@ export class CustomerService {
         this.fallbackToPhoneCall();
     }
 
-    openAliappService(config) {
+    /**
-        if (config.type === 'aikefu') {
+     * 降级到电话客服
-            this.openDifyService();
+     */
-        } else if (config.type === 'third') {
+    fallbackToPhoneCall() {
-            this.openThirdService(config);
+        uni.showModal({
-        } else {
+            title: '联系客服',
-            // 支付宝原生客服由 button open-type="contact" 触发，此处不处理
+            content: '在线客服暂时不可用，是否拨打电话联系客服？',
-            console.log('使用支付宝官方客服');
+            success: (res) => {
+                if (res.confirm) {
+                    this.makePhoneCall();
                 }
             }
-
-    // ================== 辅助方法 ==================
-
-    makePhoneCall() {
-        this.vm.$api.sendRequest({
-            url: '/api/site/shopcontact',
-            success: res => {
-                if (res.code === 0 && res.data?.mobile) {
-                    uni.makePhoneCall({ phoneNumber: res.data.mobile });
-                } else {
-                    uni.showToast({ title: '暂无客服电话', icon: 'none' });
-                }
-            },
-            fail: () => {
-                uni.showToast({ title: '获取客服电话失败', icon: 'none' });
-            }
         });
     }
 
+    /**
+     * 打开支付宝小程序客服
+     * @param {Object} config 客服配置
+     */
+    openAliappService(config) {
+        console.log('支付宝小程序客服', config);
+        switch (config.type) {
+            case 'aikefu':
+                this.openAIKeFuService();
+                break;
+            case 'third':
+                this.openThirdService(config);
+                break;
+            default:
+                console.log('使用支付宝官方客服');
+                break;
+        }
+    }
+
+    /**
+     * 拨打电话
+     */
+    makePhoneCall(mobileNumber) {
+        if (mobileNumber) {
+            return uni.makePhoneCall({
+                phoneNumber: mobileNumber
+            });
+        }
+
+        // 从缓存中获取电话信息
+        uni.getStorage({
+            key: 'shopInfo',
+            success: (res) => {
+                const shopInfo = res.data;
+                const mobile = shopInfo?.mobile ?? '';
+                if (mobile) {
+                    uni.makePhoneCall({
+                        phoneNumber: mobile
+                    });                    
+                } else {
+                    uni.showToast({
+                        title: '暂无客服电话',
+                        icon: 'none'
+                    });                    
+                }
+            }
+        });
+    }
+
+    /**
+     * 显示无客服弹窗
+     */
     showNoServicePopup() {
         const siteInfo = this.vm.$store.state.siteInfo || {};
         const message = siteInfo?.site_tel
             ? `请联系客服，客服电话是${siteInfo.site_tel}`
             : '抱歉，商家暂无客服，请线下联系';
-        uni.showModal({ title: '联系客服', content: message, showCancel: false });
-    }
 
-    showConfigErrorPopup(errors) {
         uni.showModal({
-            title: '客服配置错误',
+            title: '联系客服',
-            content: `配置有误：\n${errors.join('\n')}`,
+            content: message,
             showCancel: false
         });
     }
 
+    /**
+     * 显示配置错误弹窗
+     * @param {Array} errors 错误列表
+     */
+    showConfigErrorPopup(errors) {
+        const message = errors.join('\n');
+        uni.showModal({
+            title: '配置错误',
+            content: `客服配置有误：\n${message}`,
+            showCancel: false
+        });
+    }
+
+    /**
+     * 降级处理：使用原有客服方式
+     */
     fallbackToOriginalService() {
         uni.showModal({
             title: '提示',
-            content: '无法直接添加企业微信，是否使用其他方式联系客服？',
+            content: '无法直接添加企业微信客服，是否使用其他方式联系客服？',
             success: (res) => {
                 if (res.confirm) {
                     this.openWxworkService(true);
@@ -423,19 +497,9 @@ export class CustomerService {
         });
     }
 
-    fallbackToPhoneCall() {
-        uni.showModal({
-            title: '提示',
-            content: '在线客服不可用，是否拨打电话联系客服？',
-            success: (res) => {
-                if (res.confirm) this.makePhoneCall();
-            }
-        });
-    }
-
     /**
-     * 获取按钮配置（用于 template 中 v-if / open-type 判断）
+     * 获取客服按钮配置
-     * @returns {Object}
+     * @returns {Object} 按钮配置
      */
     getButtonConfig() {
         const config = this.getPlatformConfig();
@@ -443,24 +507,39 @@ export class CustomerService {
 
         let openType = '';
         // #ifdef MP-WEIXIN
-        if (config.type === 'weapp' && config.useOfficial !== false) {
+        if (config.type === 'weapp') {
-            openType = 'contact';
+            openType = config.useOfficial !== false ? 'contact' : '';
         }
         // #endif
+
         // #ifdef MP-ALIPAY
         if (config.type === 'aliapp') openType = 'contact';
         // #endif
 
         return { ...config, openType };
     }
+
+    /**
+     * 判断是否应该使用自定义客服处理
+     * @param {Object} config 客服配置
+     * @returns {boolean} 是否使用自定义客服
+     */
+    shouldUseCustomService(config) {
+        // #ifdef MP-WEIXIN
+        if (config?.type === 'weapp') {
+            return config.useOfficial === false;
+        }
+        // #endif
+        return true;
+    }
 }
 
 /**
  * 创建客服服务实例
- * @param {Object} vueInstance Vue 实例（通常是 this）
+ * @param {Object} vueInstance Vue实例
- * @param {Object} externalConfig 可选：外部传入的最新配置（如从 DIY 数据中提取）
+ * @param {Object} externalConfig 外部最新配置
- * @returns {CustomerService}
+ * @returns {CustomerService} 客服服务实例
  */
-export function createCustomerService(vueInstance, externalConfig = null) {
+export function createCustomerService(vueInstance, externalConfig = {}) {
     return new CustomerService(vueInstance, externalConfig);
 }

common/js/golbalConfig.js

@@ -65,10 +65,6 @@ export default {
 		componentRefresh() {
 			return this.$store.state.componentRefresh;
 		},
-		// AI客服配置
-		globalAIKefuConfig() {
-			return this.$store.state.globalAIKefuConfig;
-		},
 		// 客服配置
 		servicerConfig() {
 			return this.$store.state.servicerConfig;

common/js/lang.js

@@ -54,6 +54,14 @@ function loadLangPackSync(lang, path) {
 	}
 }
 
+/**
+ * 获得当前本地语言
+ * @returns 
+ */
+function getCurrentLocale() {
+	return uni.getStorageSync('lang') || "zh-cn";
+}
+
 export default {
 	langList: langConfig.langList,
 
@@ -61,9 +69,7 @@ export default {
 	 * 获得当前本地语言
 	 * @returns 
 	 */
-	getCurrentLocale() {
+	getCurrentLocale,
-		return uni.getStorageSync('lang') || "zh-cn"; 
-	},
 
 	/**
 	 * * 解析多语言
@@ -73,7 +79,7 @@ export default {
 		let _page = getCurrentPages()[getCurrentPages().length - 1];
 		if (!_page) return;
 
-		const locale = this.getCurrentLocale(); // 获得当前本地语言
+		const locale = getCurrentLocale(); // 获得当前本地语言
 
 		let value = ''; // 存放解析后的语言值
 		let langPath = ''; // 存放当前页面语言包路径
@@ -141,7 +147,7 @@ export default {
 		if (!_page) return;
 
 		uni.setStorageSync("lang", value);
-		const locale = this.getCurrentLocale();
+		const locale = getCurrentLocale();
 
 		// 清空已加载的语言包缓存
 		for (let key in loadedLangPacks) {
@@ -161,7 +167,7 @@ export default {
 		let _page = getCurrentPages()[getCurrentPages().length - 1];
 		if (!_page) return;
 
-		const locale = this.getCurrentLocale();
+		const locale = getCurrentLocale();
 
 		this.title(this.lang("title"));
 

components/chat-message/chat-message.vue

@@ -179,7 +179,6 @@
 	.chat-message {
 		width: 100%;
 		height: 100%;
-		background: white; /* 白色 */
 
 		.message {
 			padding: 13rpx 20rpx;
@@ -271,7 +270,7 @@
 				flex-direction: row-reverse;
 
 				.content {
-					background-color: #c4e0ff; /* 浅蓝色 */
+					background-color: #4cd964;
 					margin-right: 28rpx;
 					word-break: break-all;
 					line-height: 36rpx;

components/hover-nav/hover-nav.vue

@@ -1,57 +1,43 @@
 <template>
-  <view v-if="pageCount == 1 || need" class="fixed-box"
+  <!-- 悬浮按钮 -->
-    :style="[customContainerStyle, { 
+  <view v-if="pageCount == 1 || need" class="fixed-box" :style="[customContainerStyle, {
-      height: containerHeight,
+    height: fixBtnShow ? '400rpx' : '320rpx',
     backgroundImage: bgUrl ? `url(${bgUrl})` : '',
     backgroundSize: 'cover'
   }]">
 
-    <!-- ✅ 统一客服入口（根据后台配置自动适配 AI / 企业微信 / 第三方等） -->
-    <!-- 微信官方客服需要使用 button open-type="contact" -->
-    <button 
-      v-if="fixBtnShow && isWeappOfficialKefu"
-      class="btn-item common-bg"
-      open-type="contact"
-      :style="{ backgroundImage: currentKefuImg ? `url( $ {currentKefuImg})` : '', backgroundSize: '100% 100%' }"
-    >
-      <text class="ai-icon" v-if="!currentKefuImg">🤖</text>
-    </button>
-    <!-- 其他类型客服使用普通 view -->
-    <view 
-      v-else-if="fixBtnShow"
-      class="btn-item common-bg"
-      @click="handleUnifiedKefuClick"
-      :style="{ backgroundImage: currentKefuImg ? `url( $ {currentKefuImg})` : '', backgroundSize: '100% 100%' }"
-    >
-      <text class="ai-icon" v-if="!currentKefuImg">🤖</text>
-    </view>
-
-    <!-- ✅ 新增：小程序系统客服按钮（当附加设置开启时显示） -->
-    <button 
-      v-if="fixBtnShow && showWeappSystemKefu"
-      class="btn-item common-bg"
-      open-type="contact"
-      :style="{ backgroundImage: currentKefuImg ? `url( $ {currentKefuImg})` : '', backgroundSize: '100% 100%' }"
-    >
-      <text class="ai-icon" v-if="!currentKefuImg">💬</text>
-    </button>
-
     <!-- 中英文切换按钮 -->
-    <view 
+    <view v-if="isLanguageSwitchEnabled && fixBtnShow" class="btn-item common-bg" @click="toggleLanguage">
-      v-if="isLanguageSwitchEnabled && fixBtnShow"
-      class="btn-item common-bg"
-      @click="toggleLanguage"
-    >
       <text>{{ currentLangDisplayName }}</text>
     </view>
 
+    <!-- AI 智能助手 -->
+    <view v-if="fixBtnShow && enableAIChat" class="btn-item common-bg" @click="openAIChat"
+      :style="{ backgroundImage: aiAgentimg ? `url(${aiAgentimg})` : '', backgroundSize: '100% 100%' }">
+      <text class="ai-icon" v-if="!aiAgentimg">🤖</text>
+    </view>
+
+    <!-- 微信小程序客服按钮 -->
+    <!-- #ifdef MP-WEIXIN -->
+    <button class="btn-item common-bg" hoverClass="none" openType="contact" sessionFrom="weapp" showMessageCard="true"
+      :style="[{ backgroundImage: kefuimg ? `url(${kefuimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]">
+      <text class="icox icox-kefu" v-if="!kefuimg"></text>
+    </button>
+    <!-- #endif -->
+
+    <!-- 普通客服（仅当未启用 AI 时显示） -->
+    <!-- #ifdef H5 -->
+    <template v-if="fixBtnShow">
+      <button class="btn-item common-bg" hoverClass="none" @click="openCustomerSelectPopup"
+        :style="[{ backgroundImage: kefuimg ? `url(${kefuimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]">
+        <text class="icox icox-kefu" v-if="!kefuimg"></text>
+      </button>
+    </template>
+    <!-- #endif -->
+
     <!-- 电话按钮（始终显示） -->
-    <view 
+    <view v-if="fixBtnShow" class="btn-item common-bg" @click="call()"
-      v-if="fixBtnShow" 
+      :style="[{ backgroundImage: phoneimg ? `url(${phoneimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]">
-      class="btn-item common-bg"
-      @click="call()"
-      :style="[{ backgroundImage: phoneimg ? `url( $ {phoneimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]"
-    >
       <text class="iconfont icon-dianhua" v-if="!phoneimg"></text>
     </view>
 
@@ -70,18 +56,16 @@ export default {
     return {
       pageCount: 0,
       fixBtnShow: true,
+
       shopInfo: null,
       currentLangIndex: 0,
       langIndexMap: {},
-      kefuList: [
+
-        { id: 'weixin-official', name: '微信官方客服', isOfficial: true, type: 'weapp' },
+      customerService: null,
-        { id: 'custom-kefu', name: '自定义在线客服', isOfficial: false, type: 'custom' },
-        { id: 'qyweixin-kefu', name: '企业微信客服', isOfficial: false, type: 'qyweixin' }
-      ],
-      selectedKefu: null,
     };
   },
   computed: {
+    // 安全读取 shopInfo 中的字段，避免 undefined 报错
     bgUrl() {
       return this.shopInfo?.bgUrl || '';
     },
@@ -100,6 +84,9 @@ export default {
     isLanguageSwitchEnabled() {
       return !!this.shopInfo?.ischina;
     },
+    enableAIChat() {
+      return !!this.shopInfo?.enableAIChat;
+    },
     currentLangDisplayName() {
       const lang = this.langIndexMap[this.currentLangIndex];
       return lang === 'zh-cn' ? 'EN' : 'CN';
@@ -109,76 +96,15 @@ export default {
     },
     customButtonStyle() {
       return this.shopInfo?.floatingButton?.button || {};
-    },
-    unreadCount() {
-      return this. $store.state.aiUnreadCount || 0;
-    },
-
-    // ✅ 新增：根据当前客服类型动态返回图标
-    currentKefuImg() {
-      if (!this.shopInfo) return '';
-
-      const customerService = createCustomerService(this);
-      const config = customerService.getPlatformConfig();
-
-      if (config?.type === 'aikefu') {
-        return this.aiAgentimg;
-      } else if (config?.type === 'wxwork' || config?.type === 'qyweixin') {
-        // 企业微信客服专用图标
-        return this.aiAgentimg;
-      }
-      // 默认客服图标
-      return this.kefuimg;
-    },
-    // ✅ 新增：判断是否为微信官方客服
-    isWeappOfficialKefu() {
-      if (!this.shopInfo) return false;
-      const customerService = createCustomerService(this);
-      const config = customerService.getPlatformConfig();
-      return config?.type === 'weapp';
-    },
-    // ✅ 新增：判断是否需要同时显示小程序系统客服
-    showWeappSystemKefu() {
-      if (!this.shopInfo) return false;
-      const customerService = createCustomerService(this);
-      const config = customerService.getPlatformConfig();
-      // 检查附加设置是否开启了同时显示小程序系统客服，且当前客服类型不是小程序系统客服
-      return (config?.show_system_service === true || config?.show_system_service === '1') && config?.type !== 'weapp';
-    },
-    //根据显示的按钮数量动态计算容器高度
-   containerHeight() {
-     if (!this.fixBtnShow) return '320rpx';
-   
-     let buttonCount = 1;
-     if (this.isLanguageSwitchEnabled) buttonCount++;
-     if (this.showWeappSystemKefu) buttonCount++;
-     buttonCount++; 
-     const totalRpx = 94 * buttonCount - 14;
-     const pxValue = Math.round(totalRpx * 0.5);
-   
-     return ` $ {pxValue}px`;
-   }
-  },
-  watch: {
-    shopInfo: {
-      handler(newVal) {
-        // 可在此添加额外逻辑（如埋点、通知等），当前无需操作
-      },
-      immediate: true
     }
   },
   created() {
+    this.customerService = createCustomerService(this);
     this.initLanguage();
-    this.pageCount = getCurrentPages().length;
-
     uni.getStorage({
       key: 'shopInfo',
       success: (e) => {
-        console.log('【调试】当前 shopInfo:', e.data);
         this.shopInfo = e.data;
-      },
-      fail: () => {
-        console.warn('未获取到 shopInfo，使用默认设置');
       }
     });
   },
@@ -236,95 +162,6 @@ export default {
      */
     openCustomerSelectPopup() {
       this.customerService.openCustomerSelectPopupDialog();
-    },    
-
-    // ✅ 核心方法：统一客服入口
-    handleUnifiedKefuClick() {
-      const customerService = createCustomerService(this);
-      const validation = customerService.validateConfig();
-
-      console.log('【客服配置验证】', validation);
-
-      if (!validation.isValid) {
-        console.error('客服配置无效:', validation.errors);
-        uni.showToast({ title: '客服暂不可用', icon: 'none' });
-        return;
-      }
-
-      if (validation.warnings.length > 0) {
-        console.warn('客服配置警告:', validation.warnings);
-      }
-
-      const platformConfig = customerService.getPlatformConfig();
-      console.log('【当前客服配置】', platformConfig);
-
-      // 检查企业微信配置
-      if (platformConfig.type === 'wxwork') {
-        const wxworkConfig = customerService.getWxworkConfig();
-        console.log('【企业微信配置】', wxworkConfig);
-
-        // #ifdef MP-WEIXIN
-        if (!wxworkConfig?.enable || !wxworkConfig?.contact_url) {
-          console.warn('企业微信配置不完整，使用原生客服');
-          uni.showToast({ title: '企业微信配置不完整', icon: 'none' });
-        }
-        // #endif
-
-        // #ifdef H5
-        if (!wxworkConfig?.contact_url && !platformConfig.wxwork_url) {
-          console.error('企业微信链接未配置');
-          uni.showToast({ title: '企业微信链接未配置', icon: 'none' });
-          return;
-        }
-        // #endif
-      }
-
-      // 直接调用统一处理方法，由 CustomerService 内部根据配置路由
-      try {
-        customerService.handleCustomerClick({
-          sendMessageTitle: '来自悬浮按钮的咨询',
-          sendMessagePath: '/pages/index/index'
-        });
-      } catch (error) {
-        console.error('客服处理失败:', error);
-        uni.showToast({ title: '打开客服失败', icon: 'none' });
-      }
-    },
-
-    // 以下方法保留用于 actionSheet（如仍需手动选择）
-    openKefuSelectPopup() {
-      const kefuNames = this.kefuList.map(item => item.name);
-      uni.showActionSheet({
-        itemList: kefuNames,
-        success: (res) => {
-          this.selectedKefu = this.kefuList[res.tapIndex];
-          const cs = createCustomerService(this, this.selectedKefu);
-          if (this.selectedKefu.isOfficial) {
-            uni.openCustomerServiceConversation({
-              sessionFrom: 'weapp',
-              showMessageCard: true
-            });
-          } else if (this.selectedKefu.id === 'qyweixin-kefu') {
-            // 处理企业微信客服
-            if (uni.getSystemInfoSync().platform === 'wechat') {
-              // 小程序端：跳转到企业微信客服
-              uni.navigateTo({
-                url: '/pages_tool/qyweixin-kefu/index'
-              });
-            } else {
-              // H5端：跳转到企业微信链接
-              const qyweixinUrl = this.shopInfo.qyweixinUrl; // 后端返回的企业微信链接
-              if (qyweixinUrl) {
-                window.location.href = qyweixinUrl;
-              } else {
-                uni.showToast({ title: '企业微信客服未配置', icon: 'none' });
-              }
-            }
-          } else {
-            cs.handleCustomerClick();
-          }
-        }
-      });
     }
   }
 }

manifest.json

@@ -104,7 +104,7 @@
         },
         "router" : {
             "mode" : "history",
-            "base" : "/hwappx/common/"
+            "base" : "/hwappx/2811/"
         },
         "title" : "",
         "devServer" : {

pages_tool/ai-chat/ai-chat-message.vue

@@ -1,11 +1,7 @@
 <template>
   <view class="ai-chat-container">
     <!-- 聊天消息列表 -->
-    <scroll-view 
+    <scroll-view class="chat-messages" scroll-y :scroll-top="scrollTop" @scroll="onScroll"
-      class="chat-messages" 
-      scroll-y 
-      :scroll-top="scrollTop"
-       @scroll="onScroll"
       :scroll-with-animation="false">
 
       <!-- 加载更多历史消息 -->
@@ -14,11 +10,7 @@
       </view>
 
       <!-- 消息列表 -->
-      <view 
+      <view v-for="item in messagesWithKey" :key="item.__renderKey" class="message-item" :class="[item.role, { 'first-message': item.__index === 0 }]">
-        v-for="(message, index) in messages" 
-        :key="`msg-${message.id || message.timestamp}-${index}`"  
-        class="message-item"
-        :class="[message.role, { 'first-message': index === 0 }]">
 
         <!-- 用户消息 -->
         <view v-if="message.role === 'user'" class="user-message">
@@ -85,21 +77,12 @@
                     <text class="audio-duration">{{ formatDuration(message.duration) }}</text>
                   </view>
                   <view class="audio-controls">
-                    <button 
+                    <button class="play-btn" :class="{ playing: message.playing }" @click="toggleAudio(message)">
-                      class="play-btn" 
-                      :class="{ playing: message.playing }"
-                      @click="toggleAudio(message)">
                       <text class="iconfont" :class="message.playing ? 'icon-pause' : 'icon-play'"></text>
                     </button>
-                    <slider 
+                    <slider class="audio-slider" :value="message.currentTime || 0" :max="message.duration || 0"
-                      class="audio-slider" 
+                      @changing="onAudioSliderChange" @change="onAudioSliderChangeEnd" activeColor="#8a9fb8"
-                      :value="message.currentTime || 0" 
+                      backgroundColor="#e8edf3" block-size="12" />
-                      :max="message.duration || 0"
-                      @changing="onAudioSliderChange"
-                      @change="onAudioSliderChangeEnd"
-                      activeColor="#8a9fb8"
-                      backgroundColor="#e8edf3"
-                      block-size="12" />
                   </view>
                 </view>
               </view>
@@ -107,14 +90,8 @@
               <!-- 视频消息 -->
               <view v-else-if="message.type === 'video'" class="video-content">
                 <view class="video-player">
-                  <video 
+                  <video :src="message.url" :poster="message.cover" :controls="true" :autoplay="false"
-                    :src="message.url" 
+                    class="video-element" @play="onVideoPlay(message)" @pause="onVideoPause(message)">
-                    :poster="message.cover"
-                    :controls="true"
-                    :autoplay="false"
-                    class="video-element"
-                    @play="onVideoPlay(message)"
-                    @pause="onVideoPause(message)">
                   </video>
                   <view class="video-info">
                     <text class="video-title">{{ message.title || '视频消息' }}</text>
@@ -163,12 +140,8 @@
 
               <!-- 操作按钮 -->
               <view class="message-actions" v-if="message.actions && message.actions.length > 0">
-                <button 
+                <button v-for="action in message.actions" :key="action.id" class="action-btn"
-                  v-for="action in message.actions" 
+                  :class="[`iconfont`, action.icon, action.type]" @click="handleAction(action, message)">
-                  :key="action.id"
-                  class="action-btn"
-                  :class="[`iconfont`, action.icon, action.type]"
-                  @click="handleAction(action, message)">
                   {{ action.text }}
                 </button>
               </view>
@@ -199,21 +172,11 @@
       </view>
 
       <view class="input-container">
-        <textarea 
+        <textarea v-model="inputText" class="message-input" placeholder="请输入您的问题..." :maxlength="500"
-          v-model="inputText" 
+          :auto-height="true" :show-confirm-bar="false" @confirm="sendMessage" @input="onInput" />
-          class="message-input"
-          placeholder="请输入您的问题..."
-          :maxlength="500"
-          :auto-height="true"
-          :show-confirm-bar="false"
-          @confirm="sendMessage"
-          @input="onInput" />
 
         <!-- 发送按钮 -->
-        <button 
+        <button class="send-btn" :class="{ disabled: !inputText.trim() }" @click="sendMessage"
-          class="send-btn" 
-          :class="{ disabled: !inputText.trim() }"
-          @click="sendMessage"
           :disabled="!inputText.trim()">
           <text>发送</text>
         </button>
@@ -271,11 +234,7 @@
         </view>
         <view class="voice-content">
           <view class="voice-wave" :class="{ recording: voiceInputing }">
-            <view 
+            <view v-for="i in 8" :key="i" class="wave-bar" :style="{ animationDelay: (i * 0.1) + 's' }"></view>
-              v-for="i in 8" 
-              :key="i" 
-              class="wave-bar"
-              :style="{ animationDelay: (i * 0.1) + 's' }"></view>
           </view>
           <text class="voice-tip">{{ voiceInputing ? '正在录音，松开结束' : '点击开始录音' }}</text>
         </view>
@@ -331,23 +290,15 @@
         </view>
         <view class="nickname-editor-content">
           <view class="nickname-input-container">
-            <input 
+            <input v-model="tempNickname" class="nickname-input" placeholder="请输入您的新昵称" :maxlength="12" type="text" />
-              v-model="tempNickname" 
-              class="nickname-input"
-              placeholder="请输入您的新昵称"
-              :maxlength="12"
-              type="text" />
           </view>
           <view class="nickname-tip">昵称长度限制1-12个字符，仅自己可见</view>
           <view class="nickname-editor-actions">
             <button class="nickname-action-btn cancel" @click="closeNicknameEditor">
               <text>取消</text>
             </button>
-            <button 
+            <button class="nickname-action-btn confirm" :class="{ disabled: !tempNickname.trim() }"
-              class="nickname-action-btn confirm" 
+              :disabled="!tempNickname.trim()" @click="saveNickname">
-              :class="{ disabled: !tempNickname.trim() }"
-              :disabled="!tempNickname.trim()"
-              @click="saveNickname">
               <text>保存</text>
             </button>
           </view>
@@ -440,15 +391,20 @@ export default {
       isFetchingHistory: false
     }
   },
-  onShow() {
+  computed: {
-	  // 如果不是 AI 客服，立即退出并跳转
+    // 为每条消息生成兼容小程序的唯一 key
-	    if (customerServiceType !== 'ai') {
+    messagesWithKey() {
-	      uni.showToast({ title: '当前客服类型不支持此页面', icon: 'none' });
+      return this.messages.map((msg, idx) => {
-	      setTimeout(() => {
+        const uniqueId = msg.id || msg.timestamp || idx;
-	        uni.navigateBack({ delta: 1 }); // 或 redirectTo 首页
+        return {
-	      }, 1000);
+          ...msg,
-	      return; // ⚠️ 关键：阻止后续初始化
+          __renderKey: `msg_${uniqueId}_${idx}`,
+          __index: idx  // 保留原始索引，用于判断 first-message 等
+        };
+      });
     }
+  },
+  onShow() {
     // 优先读取本地缓存的会话 ID
     const localConvId = this.getConversationIdFromLocal();
     if (localConvId) {
@@ -818,7 +774,6 @@ export default {
     },
 
     // 发送流式消息
- // 发送流式消息（自动适配 H5 / 微信小程序）
     async sendStreamMessage(userMessage) {
       // 创建流式消息对象
       const streamMessage = {
@@ -828,36 +783,35 @@ export default {
         content: '',
         timestamp: Date.now(),
         isStreaming: true
-   };
+      }
 
       // 移除加载状态，添加流式消息
-   this.messages = this.messages.filter(msg => msg.type !== 'loading');
+      this.messages = this.messages.filter(msg => msg.type !== 'loading')
-   this.shouldScrollToBottom = true;
+      this.shouldScrollToBottom = true
-   this.messages.push(streamMessage);
+      this.messages.push(streamMessage)
 
-   try {
+      // 开始流式响应
-     // #ifdef H5
+      await aiService.sendStreamMessage(
-     // ===== H5: 使用 POST + 流式 (fetch readable stream) =====
-     await aiService.sendHttpStream(
         userMessage,
+        // 流式数据回调
         (chunk) => {
-         // 实时更新内容
+          streamMessage.content += chunk
-         streamMessage.content += chunk;
+          this.$forceUpdate() // 或 this.$nextTick()
-         this.$forceUpdate(); // 强制更新视图
         },
+        // 完成回调：处理对象或字符串
         (completeResult) => {
-         // 流结束回调
           let finalContent = '';
           let convId = '';
 
+          // 判断是对象还是字符串
           if (typeof completeResult === 'string') {
             finalContent = completeResult;
           } else {
             finalContent = completeResult.content || '';
-           convId = completeResult.conversation_id || '';
+            convId = completeResult.conversation_id || ''; // 👈 关键：提取 conversation_id
           }
 
-         // 更新最终内容
+          // 更新消息状态
           streamMessage.isStreaming = false;
           streamMessage.content = finalContent;
 
@@ -867,71 +821,17 @@ export default {
             { id: 2, text: '没帮助', type: 'dislike' }
           ];
 
-         // 保存会话 ID
+          //  保存 conversation_id 到本地
           if (convId) {
-           this.currentConversationId = convId;
             aiService.setConversationId(convId);
-           this.saveConversationIdToLocal(convId);
           }
 
           // 触发事件
           this.$emit('ai-response', streamMessage);
-       }
-     );
-     // #endif
- 
-     // #ifdef MP-WEIXIN
-     // ===== 微信小程序: 使用 WebSocket =====
-     await aiService.sendStreamMessage(
-       userMessage,
-       (chunk) => {
-         // 实时更新内容
-         streamMessage.content += chunk;
-         this.$forceUpdate();
-       },
-       (completeResult) => {
-         // 流结束回调
-         let finalContent = completeResult?.content || '';
-         let convId = completeResult?.conversation_id || '';
- 
-         // 更新最终内容
-         streamMessage.isStreaming = false;
-         streamMessage.content = finalContent;
- 
-         // 添加操作按钮
-         streamMessage.actions = [
-           { id: 1, text: '有帮助', type: 'like' },
-           { id: 2, text: '没帮助', type: 'dislike' }
-         ];
- 
-         // 保存会话 ID
-         if (convId) {
-           this.currentConversationId = convId;
-           aiService.setConversationId(convId);
           this.saveConversationIdToLocal(convId);
-         }
+          this.currentConversationId = convId;
- 
-         // 触发事件
-         this.$emit('ai-response', streamMessage);
         }
       );
-     // #endif
-   } catch (error) {
-     console.error('流式请求失败:', error);
-     // 移除流式消息
-     this.messages = this.messages.filter(msg => msg.id !== streamMessage.id);
-     // 显示错误
-     const errorMsg = {
-       id: ++this.messageId,
-       role: 'ai',
-       type: 'text',
-       content: '抱歉，服务暂时不可用，请稍后重试。',
-       timestamp: Date.now(),
-       actions: [{ id: 1, text: '重试', type: 'retry' }]
-     };
-     this.messages.push(errorMsg);
-     this.$emit('ai-response', errorMsg);
-   }
     },
     generateAIResponse(userMessage) {
       const responses = {
@@ -1452,7 +1352,7 @@ $radius-lg: 36rpx;
   display: flex;
   flex-direction: column;
   /* 仅新增：科技感粉蓝渐变背景 + 流动动画 */
-  background: white; /* 白色 */
+  background: linear-gradient(135deg, #fde6f7 0%, #f8b7e8 20%, #c4e0ff 50%, #8cb4ff 80%, #ffffff 100%);
   background-size: 200% 200%;
   animation: gradient-flow 15s ease infinite;
   /* 原有样式保持不变 */
@@ -1466,7 +1366,8 @@ $radius-lg: 36rpx;
     padding: 24rpx 32rpx;
     overflow-y: auto;
     box-sizing: border-box;
-    min-height: 0; /* 重要：防止flex元素溢出 */
+    min-height: 0;
+    /* 重要：防止flex元素溢出 */
 
     .load-more {
       text-align: center;
@@ -1481,7 +1382,8 @@ $radius-lg: 36rpx;
         margin-top: 24rpx;
       }
 
-      .user-message, .ai-message {
+      .user-message,
+      .ai-message {
         display: flex;
         align-items: flex-start;
 
@@ -1512,7 +1414,25 @@ $radius-lg: 36rpx;
           margin-left: 24rpx;
           max-width: calc(100% - 112rpx);
           min-width: 0;
-          width: 0; /* 添加这个属性防止flex元素溢出 */
+          width: 0;
+          /* 添加这个属性防止flex元素溢出 */
+
+          .message-nickname {
+            font-size: 24rpx;
+            color: $color-text-light;
+            margin-bottom: 8rpx;
+            letter-spacing: 0.5rpx;
+            text-align: right;
+          }
+
+          // AI昵称专属样式 - 左移到气泡上方
+          .ai-nickname {
+            text-align: left;
+            margin-left: 0;
+            padding-left: 0;
+            align-self: flex-start;
+            margin-bottom: 4rpx;
+          }
 
           .message-bubble {
             padding: 24rpx 32rpx;
@@ -1933,28 +1853,6 @@ $radius-lg: 36rpx;
         }
       }
 
-      /* ========== 关键修复：拆分 .message-nickname 样式 ========== */
-      .message-nickname {
-        font-size: 24rpx;
-        color: $color-text-light;
-        margin-bottom: 8rpx;
-        letter-spacing: 0.5rpx;
-      }
-
-      /* 用户昵称：右对齐 */
-      .user-message .message-nickname {
-        text-align: right;
-      }
-
-      /* AI 昵称：使用 .ai-nickname 类控制 */
-      .ai-nickname {
-        text-align: left;
-        margin-left: 0;
-        padding-left: 0;
-        align-self: flex-start;
-        margin-bottom: 4rpx;
-      }
-
       /* 用户消息特有样式 */
       .user-message {
         flex-direction: row-reverse;
@@ -1965,20 +1863,27 @@ $radius-lg: 36rpx;
           text-align: right;
 
           .message-bubble {
-            background: #c4e0ff !important; /* 浅蓝色 */
+            background: linear-gradient(135deg, #ffadd2, #f783ac) !important;
-            color: black !important;
+            /* 粉色渐变 */
-            border-radius: 16rpx 16rpx 4rpx 16rpx; /* 右对齐气泡尖角适配 */
+            color: white !important;
-            box-shadow: 0 8rpx 20rpx rgba(196, 224, 255, 0.3) !important;
+            border-radius: 16rpx 16rpx 4rpx 16rpx;
+            /* 右对齐气泡尖角适配 */
+            box-shadow: 0 8rpx 20rpx rgba(247, 131, 172, 0.3) !important;
             border: none !important;
             /* ✅ 关键：允许内容撑开高度 */
             min-height: auto;
             height: auto;
-            padding: 24rpx 32rpx; /* 保留内边距 */
+            padding: 24rpx 32rpx;
-            display: inline-block; /* 让宽度也随内容收缩（可选） */
+            /* 保留内边距 */
-            max-width: 80%; /* 防止过宽 */
+            display: inline-block;
+            /* 让宽度也随内容收缩（可选） */
+            max-width: 80%;
+            /* 防止过宽 */
             word-break: break-word;
-            white-space: pre-wrap; /* 保留用户输入的换行符 */
+            white-space: pre-wrap;
+            /* 保留用户输入的换行符 */
             line-height: 1.6;
+
             &::before {
               content: '';
               position: absolute;
@@ -1986,7 +1891,8 @@ $radius-lg: 36rpx;
               right: -14rpx;
               width: 24rpx;
               height: 24rpx;
-              background: #ffffff !important; /* 菱形改为白色 */
+              background: #ffffff !important;
+              /* 菱形改为白色 */
               border-radius: 6rpx;
               transform: rotate(45deg);
               box-shadow: 4rpx -4rpx 4rpx rgba(0, 0, 0, 0.05);
@@ -1999,11 +1905,9 @@ $radius-lg: 36rpx;
               left: -100%;
               width: 50%;
               height: 100%;
-              background: linear-gradient(
+              background: linear-gradient(to right,
-                to right,
                   rgba(255, 255, 255, 0) 0%,
-                rgba(255, 255, 255, 0.15) 100%
+                  rgba(255, 255, 255, 0.15) 100%);
-              );
               animation: shine 4s infinite linear;
             }
           }
@@ -2019,11 +1923,13 @@ $radius-lg: 36rpx;
           align-items: flex-start;
 
           .message-bubble {
-            background: white !important; /* 白色 */
+            background: linear-gradient(135deg, #dbeafe, #bfdbfe) !important;
-            color: black !important;
+            /* 蓝色浅渐变 */
-            border-radius: 16rpx 16rpx 16rpx 4rpx; /* 左对齐气泡尖角适配 */
+            color: #2c3e50 !important;
-            box-shadow: 0 8rpx 20rpx rgba(0, 0, 0, 0.1) !important;
+            border-radius: 16rpx 16rpx 16rpx 4rpx;
-            border: 1rpx solid #e0e0e0 !important;
+            /* 左对齐气泡尖角适配 */
+            box-shadow: 0 8rpx 20rpx rgba(191, 219, 254, 0.4) !important;
+            border: 1rpx solid #dbeafe !important;
             min-height: auto;
             height: auto;
             padding: 24rpx 32rpx;
@@ -2032,6 +1938,7 @@ $radius-lg: 36rpx;
             word-break: break-word;
             white-space: pre-wrap;
             line-height: 1.6;
+
             &::before {
               content: '';
               position: absolute;
@@ -2039,7 +1946,8 @@ $radius-lg: 36rpx;
               left: -14rpx;
               width: 24rpx;
               height: 24rpx;
-              background: #ffffff !important; /* 菱形改为白色 */
+              background: #ffffff !important;
+              /* 菱形改为白色 */
               border-radius: 6rpx;
               transform: rotate(45deg);
               box-shadow: -4rpx 4rpx 4rpx rgba(0, 0, 0, 0.05);
@@ -2055,7 +1963,7 @@ $radius-lg: 36rpx;
 
   /* 输入区域 */
   .input-area {
-    background: #c4e0ff; /* 浅蓝色 */
+    background: linear-gradient(135deg, #fde6f7 0%, #f8b7e8 20%, #c4e0ff 50%, #8cb4ff 80%, #ffffff 100%);
     border-top: 2rpx solid #f0f4f8;
     padding: 24rpx 32rpx;
     /* 确保在微信小程序中紧贴底部 */
@@ -2139,9 +2047,12 @@ $radius-lg: 36rpx;
         font-size: 28rpx;
         font-weight: 500;
         border: none;
-        text-align: center;     /* 兼容多端文字居中 */
+        text-align: center;
-        white-space: nowrap;    /* 强制文字单行横向显示 */
+        /* 兼容多端文字居中 */
-        line-height: 1;         /* 重置行高，避免文字垂直偏移 */
+        white-space: nowrap;
+        /* 强制文字单行横向显示 */
+        line-height: 1;
+        /* 重置行高，避免文字垂直偏移 */
         top: -10px;
 
         &.disabled {
@@ -2165,8 +2076,10 @@ $radius-lg: 36rpx;
     left: 0;
     right: 0;
     bottom: 0;
-    pointer-events: none; /* 让鼠标事件穿透容器，不影响主内容交互 */
+    pointer-events: none;
-    z-index: 999; /* 基础弹窗层级 */
+    /* 让鼠标事件穿透容器，不影响主内容交互 */
+    z-index: 999;
+    /* 基础弹窗层级 */
 
     /* 子弹窗需要开启 pointer-events，否则点击无效 */
     >.tools-popup,
@@ -2537,14 +2450,45 @@ $radius-lg: 36rpx;
             border-radius: 4rpx;
             animation: none;
 
-            &:nth-child(1) { height: 60rpx; animation-delay: 0s; }
+            &:nth-child(1) {
-            &:nth-child(2) { height: 90rpx; animation-delay: 0.1s; }
+              height: 60rpx;
-            &:nth-child(3) { height: 50rpx; animation-delay: 0.2s; }
+              animation-delay: 0s;
-            &:nth-child(4) { height: 120rpx; animation-delay: 0.3s; }
+            }
-            &:nth-child(5) { height: 70rpx; animation-delay: 0.4s; }
+
-            &:nth-child(6) { height: 100rpx; animation-delay: 0.5s; }
+            &:nth-child(2) {
-            &:nth-child(7) { height: 80rpx; animation-delay: 0.6s; }
+              height: 90rpx;
-            &:nth-child(8) { height: 40rpx; animation-delay: 0.7s; }
+              animation-delay: 0.1s;
+            }
+
+            &:nth-child(3) {
+              height: 50rpx;
+              animation-delay: 0.2s;
+            }
+
+            &:nth-child(4) {
+              height: 120rpx;
+              animation-delay: 0.3s;
+            }
+
+            &:nth-child(5) {
+              height: 70rpx;
+              animation-delay: 0.4s;
+            }
+
+            &:nth-child(6) {
+              height: 100rpx;
+              animation-delay: 0.5s;
+            }
+
+            &:nth-child(7) {
+              height: 80rpx;
+              animation-delay: 0.6s;
+            }
+
+            &:nth-child(8) {
+              height: 40rpx;
+              animation-delay: 0.7s;
+            }
           }
         }
 
@@ -2712,10 +2656,13 @@ $radius-lg: 36rpx;
 
 /* 动画定义 */
 @keyframes dotPulse {
-  0%, 100% {
+
+  0%,
+  100% {
     opacity: 0.4;
     transform: scale(0.8);
   }
+
   50% {
     opacity: 1;
     transform: scale(1.2);
@@ -2723,10 +2670,13 @@ $radius-lg: 36rpx;
 }
 
 @keyframes wave {
-  0%, 100% {
+
+  0%,
+  100% {
     transform: scaleY(0.5);
     opacity: 0.7;
   }
+
   50% {
     transform: scaleY(1);
     opacity: 1;
@@ -2737,6 +2687,7 @@ $radius-lg: 36rpx;
   0% {
     left: -100%;
   }
+
   100% {
     left: 200%;
   }
@@ -2746,9 +2697,11 @@ $radius-lg: 36rpx;
   0% {
     background-position: 0% 50%;
   }
+
   50% {
     background-position: 100% 50%;
   }
+
   100% {
     background-position: 0% 50%;
   }
@@ -2785,7 +2738,8 @@ $radius-lg: 36rpx;
       .message-item {
         margin-bottom: 24rpx;
 
-        .user-message, .ai-message {
+        .user-message,
+        .ai-message {
           .avatar {
             width: 72rpx;
             height: 72rpx;

pages_tool/ai-chat/index.vue

@@ -1,5 +1,5 @@
 <template>
-  <view class="container" :style="wrapperPageStyle">
+  <view class="ai-chat-page" :style="wrapperPageStyle">
     <!--自定义导航头部 -->
     <view class="custom-navbar" ref="pageHeader" v-if="showCustomNavbar">
       <view class="header-left">
@@ -51,11 +51,12 @@
 import { mapGetters, mapMutations } from 'vuex'
 import navigationHelper from '@/common/js/navigation';
 import { EventSafety } from '@/common/js/event-safety';
+
 import aiChatMessage from './ai-chat-message.vue';
 
 export default {
   components: {
-    aiChatMessage
+    aiChatMessage,
   },
   data() {
     return {
@@ -85,11 +86,11 @@ export default {
       // --- 聊天内容区域 ---  
       scrollViewHeight: '0px',
 
+
       // 事件处理器引用（用于清理）
       safeEventHandlers: new Map()
     }
   },  
-  
   computed: {
     ...mapGetters([
       'globalAIKefuConfig'
@@ -120,42 +121,35 @@ export default {
     wrapperChatContentStyle() {
       return { 
         height: this.containerHeight,
-        paddingTop: this.showCustomNavbar ? '0' : (this.navBarHeight + 'px')
+        paddingTop: this.showCustomNavbar ? '0' : (this.navHeight + 'px')
       }
     }
   },
 
   async onLoad(options) {
-    // ✅ 修改：取消权限校验，允许所有客服类型访问此页面
+    await this.initPage(options)
-    // const hasAccess = this.checkAccessPermission();
-    // if (!hasAccess) {
-    //   // 如果校验失败，不继续初始化
-    //   return;
-    // }
-
-    this. $langConfig.title('AI智能客服');
-    this.initChat();
   },
   
   async onReady() {
-    await this.initNavigation();
+    await this.initNavigation()
   },
 
   onShow() {
-    // 可在此补充逻辑（如刷新未读数）
+    
   },
 
   onHide() {
-    // 页面隐藏时可暂停音频等
+
   },
   
   onUnload() {
-    this.cleanup();
+    this.cleanup()
   },
 
   methods: {
     // ========== 安全事件处理 ==========
     setupSafeEventListeners() {
+      // 使用 EventSafety 包装事件处理器
       const safeHandlers = {
         serviceRequest: EventSafety.wrapEventHandler(
           this.handleServiceRequest.bind(this),
@@ -171,41 +165,49 @@ export default {
         )
       }
       
-      this. $on('service.requestComponentInfo', safeHandlers.serviceRequest);
+      // 注册事件监听
-      this. $on('navigation.requestInfo', safeHandlers.navigationRequest);
+      this.$on('service.requestComponentInfo', safeHandlers.serviceRequest)
-      this. $on('component.interaction', safeHandlers.componentInteraction);
+      this.$on('navigation.requestInfo', safeHandlers.navigationRequest)
+      this.$on('component.interaction', safeHandlers.componentInteraction)
       
-      this.safeEventHandlers.set('serviceRequest', safeHandlers.serviceRequest);
+      // 保存处理器引用用于清理
-      this.safeEventHandlers.set('navigationRequest', safeHandlers.navigationRequest);
+      this.safeEventHandlers.set('serviceRequest', safeHandlers.serviceRequest)
-      this.safeEventHandlers.set('componentInteraction', safeHandlers.componentInteraction);
+      this.safeEventHandlers.set('navigationRequest', safeHandlers.navigationRequest)
+      this.safeEventHandlers.set('componentInteraction', safeHandlers.componentInteraction)
     },
 
     setupNavigationEvents() {
+      // 监听窗口大小变化
       uni.onWindowResize((res) => {
-        console.log('窗口大小变化:', res.size);
+        console.log('窗口大小变化:', res.size)
-        this.calculateScrollViewHeight();
+        this.calculateScrollViewHeight()
-      });
+      })
     },   
 
     // ========== 事件处理方法 ========== 
 
     async handleServiceRequest(event) {
-      console.log('处理服务请求:', EventSafety.extractEventData(event));
+      console.log('处理服务请求:', EventSafety.extractEventData(event))
       
+      // 安全地检查事件目标
       if (event.matches('.service-component') || 
           event.detail?.componentType === 'service') {
-        await this.processServiceRequest(event);
+        await this.processServiceRequest(event)
       }
     },
 
     async handleNavigationRequest(event) {
-      console.log('处理导航请求:', event.type);
+      console.log('处理导航请求:', event.type)
-      this.emitNavigationInfo(event);
+      
+      // 提供导航信息
+      this.emitNavigationInfo(event)
     },
 
     handleComponentInteraction(event) {
-      console.log('处理组件交互:', event.detail);
+      console.log('处理组件交互:', event.detail)
-      this.processComponentInteraction(event);
+      
+      // 安全地处理组件交互
+      this.processComponentInteraction(event)
     },
 
     handleEventError(error, event) {
@@ -213,58 +215,74 @@ export default {
         error: error.message,
         eventType: event?.type,
         component: this.$options.name
-      });
+      })
       
-      this.showError('操作失败，请重试');
+      this.showError('操作失败，请重试')
     },
 
     // ========== 初始化页面 ==========
-    initChat() {
+    async initPage(options = {}) {
-      console.log('AI聊天页面初始化');
+      this.$langConfig.title('AI智能客服');
+      this.initChat()
     },
     
+
+    // 初始化导航栏相关配置
     async initNavigation() {
       try {
-        this.navBarHeight = await navigationHelper.getNavigationHeight(this, {forceRefresh: false});
+        // 获取导航栏高度
-        this.statusBarHeight = navigationHelper.getStatusBarHeight();
+        this.navBarHeight = await navigationHelper.getNavigationHeight(this, {forceRefresh: false})
-        this.calculateScrollViewHeight();
+        
-        this.setupNavigationEvents();
+        // 获取状态栏高度
+        this.statusBarHeight = navigationHelper.getStatusBarHeight()
+        
+        // 计算滚动视图高度
+        this.calculateScrollViewHeight()
+
+        // 注册导航相关事件
+        this.setupNavigationEvents()
+        
       } catch (error) {
-        console.error('初始化导航栏失败:', error);
+        console.error('初始化导航栏失败:', error)
-        this.setFallbackNavigationValues();
+        this.setFallbackNavigationValues()
       }
     },
 
+    // 计算滚动视图高度
     calculateScrollViewHeight() {
-      const safeArea = navigationHelper.getSafeAreaInsets();
+      const safeArea = navigationHelper.getSafeAreaInsets()
-      const bottomInset = safeArea.bottom || 0;
+      const bottomInset = safeArea.bottom || 0
-      const inputHeight = 120;
+      const inputHeight = 120 // 输入区域高度
-      this.scrollViewHeight = `calc(100vh -  $ {this.navBarHeight + this.statusBarHeight + inputHeight + bottomInset}px)`;
+      
+      this.scrollViewHeight = `calc(100vh - ${this.navBarHeight + this.statusBarHeight + inputHeight + bottomInset}px)`
     },    
 
+    // 备用高度设置
     setFallbackNavigationValues() {
       // #ifdef MP-WEIXIN
-      this.navBarHeight = 44;
+      this.navBarHeight = 44
-      this.statusBarHeight = 20;
+      this.statusBarHeight = 20
       // #endif
       
       // #ifdef H5
-      this.navBarHeight = 44;
+      this.navBarHeight = 44
-      this.statusBarHeight = 0;
+      this.statusBarHeight = 0
       // #endif
       
       // #ifdef APP-PLUS
-      this.navBarHeight = 88;
+      this.navBarHeight = 88
-      this.statusBarHeight = 44;
+      this.statusBarHeight = 44
       // #endif
     },    
 
     cleanup() {
+      // 清理事件监听器
       this.safeEventHandlers.forEach((handler, eventType) => {
-        this. $off(eventType, handler);
+        this.$off(eventType, handler)
-      });
+      })
-      this.safeEventHandlers.clear();
+      this.safeEventHandlers.clear()
-      console.log('组件清理完成');
+      
+      console.log('组件清理完成')
     },
 
     showError(message) {
@@ -272,12 +290,19 @@ export default {
         title: message,
         icon: 'none',
         duration: 2000
-      });
+      })
+    },    
+
+
+    // 初始化聊天
+    initChat() {
+      // 可以在这里加载历史消息
+      console.log('AI聊天页面初始化')
     },
 
     // 返回上一页
     goBack() {
-      uni.navigateBack();
+      uni.navigateBack()
     },
 
     // 显示菜单
@@ -287,54 +312,59 @@ export default {
         success: (res) => {
           switch (res.tapIndex) {
             case 0:
-              this.clearChat();
+              this.clearChat()
-              break;
+              break
             case 1:
-              this.exportChat();
+              this.exportChat()
-              break;
+              break
             case 2:
-              this.showSettings();
+              this.showSettings()
-              break;
+              break
             case 3:
-              this.showHelp();
+              this.showHelp()
-              break;
+              break
           }
         }
-      });
+      })
     },
 
+    // 清空聊天
     clearChat() {
       uni.showModal({
         title: '提示',
         content: '确定要清空聊天记录吗？',
         success: (res) => {
           if (res.confirm) {
-            this. $refs.chat.clearMessages();
+            this.$refs.chat.clearMessages()
+            // 重新添加欢迎消息
             this.$refs.chat.addMessage({
               id: Date.now(),
               role: 'ai',
               type: 'text',
               content: '聊天记录已清空，有什么可以帮助您的吗？',
               timestamp: Date.now()
-            });
+            })
           }
         }
-      });
+      })
     },
 
+    // 导出聊天记录
     exportChat() {
       uni.showToast({
         title: '功能开发中',
         icon: 'none'
-      });
+      })
     },
 
+    // 显示设置
     showSettings() {
       uni.navigateTo({
         url: '/pages/settings/index'
-      });
+      })
     },
 
+    // 显示帮助
     showHelp() {
       const helpMessage = {
         id: Date.now(),
@@ -361,18 +391,27 @@ export default {
 - **复制**: 长按消息可复制内容
 - **转发**: 支持消息转发功能`,
         timestamp: Date.now()
-      };
+      }
-      this. $refs.chat.addMessage(helpMessage);
+      this.$refs.chat.addMessage(helpMessage)
     },
 
+    // 用户发送消息
     onMessageSent(message) {
-      console.log('用户发送消息:', message);
+      console.log('用户发送消息:', message)
+      
+      // 使用AI服务获取回复
+      // AI聊天组件内部已经集成了AI服务，这里只需要监听事件
     },
 
+    // AI回复消息
     onAIResponse(message) {
-      console.log('AI回复消息:', message);
+      console.log('AI回复消息:', message)
+      
+      // 可以在这里处理AI回复后的逻辑
+      // 比如记录对话、更新状态等
     },
 
+    // 生成AI回复
     generateAIResponse(userMessage) {
       const responses = [
         '我理解您的需求，让我为您详细解答。',
@@ -380,9 +419,9 @@ export default {
         '根据您的问题，我建议您可以考虑以下几个方面：',
         '这个问题很常见，让我为您提供一些解决方案。',
         '我明白您的困惑，让我帮您分析一下。'
-      ];
+      ]
       
-      const randomResponse = responses[Math.floor(Math.random() * responses.length)];
+      const randomResponse = responses[Math.floor(Math.random() * responses.length)]
       
       const aiMessage = {
         id: Date.now(),
@@ -394,121 +433,112 @@ export default {
           { type: 'like', count: 0 },
           { type: 'dislike', count: 0 }
         ]
-      };
+      }
       
-      this. $refs.chat.addMessage(aiMessage);
+      this.$refs.chat.addMessage(aiMessage)
-      this. $emit('ai-response', aiMessage);
+      this.$emit('ai-response', aiMessage)
     },
 
+    // 操作按钮点击
     onActionClick({ action, message }) {
+      console.log('操作点击:', action, message)
+      
       switch (action.type) {
         case 'like':
-          uni.showToast({ title: '感谢您的反馈！', icon: 'success' });
+          uni.showToast({
-          break;
+            title: '感谢您的反馈！',
+            icon: 'success'
+          })
+          break
         case 'dislike':
-          uni.showToast({ title: '我们会改进服务', icon: 'none' });
+          uni.showToast({
-          break;
+            title: '我们会改进服务',
+            icon: 'none'
+          })
+          break
       }
     },
 
+    // 历史消息加载完成
     onHistoryLoaded(messages) {
-      console.log('历史消息加载完成:', messages.length);
+      console.log('历史消息加载完成:', messages.length)
     },
 
+    // 文件预览
     onFilePreview(message) {
-      uni.showToast({ title: '打开文件: ' + message.fileName, icon: 'none' });
+      console.log('文件预览:', message)
+      uni.showToast({
+        title: '打开文件: ' + message.fileName,
+        icon: 'none'
+      })
     },
 
+    // 音频播放
     onAudioPlay(message) {
-      console.log('音频播放:', message);
+      console.log('音频播放:', message)
     },
 
+    // 音频暂停
     onAudioPause(message) {
-      console.log('音频暂停:', message);
+      console.log('音频暂停:', message)
     },
 
+    // 视频播放
     onVideoPlay(message) {
-      console.log('视频播放:', message);
+      console.log('视频播放:', message)
     },
 
+    // 视频暂停
     onVideoPause(message) {
-      console.log('视频暂停:', message);
+      console.log('视频暂停:', message)
     },
 
+    // 链接打开
     onLinkOpen(message) {
+      console.log('链接打开:', message)
       uni.showModal({
         title: '打开链接',
         content: `确定要打开链接：${message.url} 吗？`,
         success: (res) => {
           if (res.confirm) {
             // #ifdef H5
-            window.open(message.url, '_blank');
+            window.open(message.url, '_blank')
             // #endif
             // #ifdef APP-PLUS
-            plus.runtime.openURL(message.url);
+            plus.runtime.openURL(message.url)
             // #endif
           }
         }
-      });
+      })
     },
 
+    // 商品查看
     onProductView(message) {
-      uni.showToast({ title: '查看商品: ' + message.title, icon: 'none' });
+      console.log('商品查看:', message)
+      uni.showToast({
+        title: '查看商品: ' + message.title,
+        icon: 'none'
+      })
     },
 
+    // 输入内容变化
     onInputChange(value) {
-      console.log('输入内容:', value);
+      console.log('输入内容:', value)
-    },
-
-    // ✅ 新增：权限校验（核心修复）
-    checkAccessPermission() {
-      const servicerConfig = this. $store.state.servicerConfig;
-      
-      // 如果配置未加载，延迟重试（最多3次，防白屏）
-      if (!servicerConfig) {
-        console.warn('【AI客服】servicerConfig 未加载，200ms后重试...');
-        setTimeout(() => {
-          this.checkAccessPermission();
-        }, 200);
-        return false;
-      }
-
-      let currentType = 'none';
-      // #ifdef MP-WEIXIN
-      currentType = servicerConfig?.weapp?.type || 'none';
-      // #endif
-      // #ifdef H5
-      currentType = servicerConfig?.h5?.type || 'none';
-      // #endif
-
-      if (currentType !== 'aikefu') {
-        uni.showToast({ title: '当前客服类型不支持此页面', icon: 'none' });
-        setTimeout(() => {
-          const pages = getCurrentPages();
-          if (pages.length > 1) {
-            uni.navigateBack();
-          } else {
-            // 回到首页（假设首页是 tab 页）
-            uni.switchTab({ url: '/pages/index/index' });
-          }
-        }, 1500);
-        return false;
-      }
-      return true;
     }
   }
 }
 </script>
 
 <style lang="scss">
+
 /* 引入图标字体 */
-@import url('/common/css/iconfont.css');
+@import url('@/common/css/iconfont.css');
 
 /* 页面样式 */
-  .container {
+.ai-chat-page {
   display: flex;
   flex-direction: column;
-    background-color: white; /* 白色 */
+  background-color: #f8f8f8;
   overflow: hidden;
   position: fixed;
   top: 0;
@@ -523,7 +553,7 @@ export default {
   align-items: center;
   justify-content: space-between;
   padding: 20rpx 30rpx;
-  background-color: #c4e0ff; /* 浅蓝色 */
+  background-color: white;
   border-bottom: 2rpx solid #eeeeee;
   
   .header-left {
@@ -535,7 +565,7 @@ export default {
       width: 60rpx;
       height: 60rpx;
       border-radius: 50%;
-      background-color: #ffffff; /* 白色按钮 */
+      background-color: #f8f8f8;
       display: flex;
       align-items: center;
       justify-content: center;
@@ -580,7 +610,7 @@ export default {
       width: 60rpx;
       height: 60rpx;
       border-radius: 50%;
-      background-color: #ffffff; /* 白色按钮 */
+      background-color: #f8f8f8;
       display: flex;
       align-items: center;
       justify-content: center;
@@ -604,11 +634,18 @@ export default {
   display: flex;
   flex-direction: column;
   overflow: hidden;
+  top: 0;
+  left: 0;
+  right: 0;
+  bottom: 0;
 }
 
+
+
 /* 底部tabBar占位样式 */
 .page-bottom {
   width: 100%;
   background-color: transparent;
 }
+
 </style>

site.js

@@ -1,4 +1,4 @@
 module.exports = {
-  baseUrl: "https://dev.aigc-quickapp.com/",//修改域名
+  baseUrl: "https://xcx6.aigc-quickapp.com/",//修改域名
-  uniacid: 1,//后台对应uniacid
+  uniacid: 2811,//后台对应uniacid
 };

store/index.js

@@ -65,7 +65,6 @@ const store = new Vuex.Store({
 		bottomNavHidden: false, // 底部导航是否隐藏，true：隐藏，false：显示
 		aiUnreadCount: 10, // AI未读消息数量
 		globalAIKefuConfig: null, // AI客服配置
-		 customerServiceType: 'ai',
 		globalStoreConfig: null, // 门店配置
 		globalStoreInfo: null, // 门店信息
 		defaultStoreInfo: null, // 默认门店
@@ -160,9 +159,6 @@ const store = new Vuex.Store({
 			state.globalAIKefuConfig = value;
 			uni.setStorageSync('globalAIKefuConfig', value); // 初始化数据调用
 		},
-		setCustomerServiceType(state, type) {
-		    state.customerServiceType = type;
-		  },
 		setGlobalStoreConfig(state, value) {
 			state.globalStoreConfig = value;
 			uni.setStorageSync('globalStoreConfig', value); // 初始化数据调用