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7 Commits
e301ddc6ec
...
dev/1.0
| Author | SHA1 | Date | |
|---|---|---|---|
| bf24746a7c | |||
| 5ff2925ba1 | |||
| 3dc81e7f53 | |||
| 0417c5c5ed | |||
| db26a85c8b | |||
| 54c39259a7 | |||
| 15361211b1 |
@@ -453,6 +453,206 @@ export class CustomerService {
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return { ...config, openType };
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}
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/**
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* 获取客服按钮图标
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* @returns {String} 图标URL
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*/
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getKefuButtonIcon() {
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const shopInfo = this.vm.shopInfo || {};
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const config = this.getPlatformConfig();
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if (config?.type === 'aikefu') {
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return shopInfo.aiAgentimg || '';
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} else if (config?.type === 'wxwork' || config?.type === 'qyweixin') {
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return shopInfo.aiAgentimg || '';
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}
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return shopInfo.kefuimg || this.vm.$util?.getDefaultImage()?.kefu || '';
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}
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/**
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* 判断是否为微信官方客服
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* @returns {Boolean}
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*/
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isWeappOfficialKefu() {
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const config = this.getPlatformConfig();
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return config?.type === 'weapp';
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}
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/**
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* 判断是否需要同时显示小程序系统客服
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* @returns {Boolean}
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*/
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shouldShowExtraWeappSystemKefu() {
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const config = this.getPlatformConfig();
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return (config?.show_system_service === true || config?.show_system_service === '1') && config?.type !== 'weapp';
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}
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/**
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* 计算容器高度
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* @param {Boolean} isLanguageSwitchEnabled 是否启用语言切换
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* @param {Boolean} showWeappSystemKefu 是否显示小程序系统客服
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* @param {Boolean} fixBtnShow 是否显示按钮
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* @returns {String} 高度值(px)
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*/
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getContainerHeight(isLanguageSwitchEnabled, showWeappSystemKefu, fixBtnShow) {
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if (!fixBtnShow) return '160px';
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let buttonCount = 1;
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if (isLanguageSwitchEnabled) buttonCount++;
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if (showWeappSystemKefu) buttonCount++;
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const totalRpx = 94 * buttonCount - 14;
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const pxValue = Math.round(totalRpx * 0.5);
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return `${pxValue}px`;
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}
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/**
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* 获取未读消息数量
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* @returns {Number}
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*/
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getUnreadCount() {
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return this.vm.$store?.state?.aiUnreadCount || 0;
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}
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/**
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* 拨打电话联系客服
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* @param {String} phoneNumber 电话号码
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*/
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makePhoneCallByNumber(phoneNumber) {
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if (phoneNumber) {
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uni.makePhoneCall({ phoneNumber });
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} else {
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this.makePhoneCall();
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}
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}
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/**
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* 打开 AI 智能助手
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*/
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openAIChat() {
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try {
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if (typeof this.vm.setAiUnreadCount === 'function') {
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this.vm.setAiUnreadCount(0);
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}
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const aiChatUrl = '/pages_tool/ai-chat/index';
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uni.navigateTo({
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url: aiChatUrl,
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fail: (err) => {
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console.error('跳转 AI 客服失败:', err);
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// #ifdef H5
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window.location.href = aiChatUrl;
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// #endif
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uni.showToast({ title: '打开客服失败', icon: 'none' });
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}
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});
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} catch (e) {
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console.error('跳转 AI 客服异常:', e);
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uni.showToast({ title: '打开客服失败', icon: 'none' });
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}
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}
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/**
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* 打开客服选择对话框(预留方法)
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*/
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openCustomerSelectPopupDialog() {
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uni.showToast({ title: '客服选择功能开发中', icon: 'none' });
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}
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/**
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* 打开客服选择弹出层(ActionSheet)
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* @param {Array} kefuList 客服列表
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*/
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openKefuSelectPopup(kefuList) {
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const kefuNames = kefuList.map(item => item.name);
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uni.showActionSheet({
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itemList: kefuNames,
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success: (res) => {
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const selectedKefu = kefuList[res.tapIndex];
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const cs = createCustomerService(this.vm, selectedKefu);
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if (selectedKefu.isOfficial) {
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uni.openCustomerServiceConversation({
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sessionFrom: 'weapp',
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showMessageCard: true
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});
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} else if (selectedKefu.id === 'qyweixin-kefu') {
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if (uni.getSystemInfoSync().platform === 'wechat') {
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uni.navigateTo({
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url: '/pages_tool/qyweixin-kefu/index'
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});
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} else {
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const qyweixinUrl = this.vm.shopInfo?.qyweixinUrl;
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if (qyweixinUrl) {
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window.location.href = qyweixinUrl;
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} else {
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uni.showToast({ title: '企业微信客服未配置', icon: 'none' });
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}
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}
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} else {
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cs.handleCustomerClick();
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}
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}
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});
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}
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/**
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* 核心方法:统一客服入口(带验证和配置检查)
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* @param {Object} options 选项参数
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*/
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handleUnifiedKefuClick(options = {}) {
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const validation = this.validateConfig();
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console.log('【客服配置验证】', validation);
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if (!validation.isValid) {
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console.error('客服配置无效:', validation.errors);
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uni.showToast({ title: '客服暂不可用', icon: 'none' });
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return;
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}
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if (validation.warnings.length > 0) {
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console.warn('客服配置警告:', validation.warnings);
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}
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const platformConfig = this.getPlatformConfig();
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console.log('【当前客服配置】', platformConfig);
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// 检查企业微信配置
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if (platformConfig.type === 'wxwork') {
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const wxworkConfig = this.getWxworkConfig();
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console.log('【企业微信配置】', wxworkConfig);
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// #ifdef MP-WEIXIN
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if (!wxworkConfig?.enable || !wxworkConfig?.contact_url) {
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console.warn('企业微信配置不完整,使用原生客服');
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uni.showToast({ title: '企业微信配置不完整', icon: 'none' });
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}
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// #endif
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// #ifdef H5
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if (!wxworkConfig?.contact_url && !platformConfig.wxwork_url) {
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console.error('企业微信链接未配置');
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uni.showToast({ title: '企业微信链接未配置', icon: 'none' });
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return;
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}
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// #endif
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}
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// 直接调用统一处理方法,由 CustomerService 内部根据配置路由
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try {
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this.handleCustomerClick({
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sendMessageTitle: options.sendMessageTitle || '来自悬浮按钮的咨询',
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sendMessagePath: options.sendMessagePath || '/pages/index/index'
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});
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} catch (error) {
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console.error('客服处理失败:', error);
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uni.showToast({ title: '打开客服失败', icon: 'none' });
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}
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}
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}
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/**
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@@ -7,7 +7,7 @@ export default {
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computed: {
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// 是否是英文环境
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isEnEnv() {
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return uni.getStorageSync('lang') === 'en-us';
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return this.$langConfig.getCurrentLocale() === 'en-us';
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},
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themeStyle() {
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return this.$store.state.themeStyle;
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@@ -1,5 +1,6 @@
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import { langConfig } from './config-external.js';
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// 缓存已加载的语言包
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const loadedLangPacks = {};
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@@ -8,15 +9,21 @@ function processRoutePath(route) {
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let routeParts = route.split("/");
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// ---- 处理页面目录映射 <begin> 分包造成的,需要根据实际目录结构进行映射----
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// 先处理特殊的分包路径
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if (routeParts[0] === 'pages_tool') {
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// pages_tool 分包下的页面,直接使用子目录作为语言包路径
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routeParts = [routeParts[1], ...routeParts.slice(2)];
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} else if (routeParts[0] === 'pages_goods') {
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// pages_goods 分包映射到 goods 目录
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routeParts[0] = 'goods';
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} else if (routeParts[0] === 'pages_member') {
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// pages_member 分包映射到 member 目录
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routeParts[0] = 'member';
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} else if (routeParts[0] === 'pages_order') {
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// pages_order 分包映射到 order 目录
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routeParts[0] = 'order';
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} else if (routeParts[0] === 'pages_promotion') {
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// pages_promotion 分包特殊处理
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const promotionModules = ['point', 'fenxiao', 'merch'];
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if (routeParts[1] && promotionModules.includes(routeParts[1])) {
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routeParts = [routeParts[1], ...routeParts.slice(2)];
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@@ -24,6 +31,7 @@ function processRoutePath(route) {
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}
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// ---- 处理页面目录映射 <end>----
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// 去掉pages目录,只保留子目录
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if (routeParts[0] === 'pages') {
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routeParts = routeParts.slice(1);
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}
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@@ -46,32 +54,51 @@ function loadLangPackSync(lang, path) {
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}
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}
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function getCurrentLocale() {
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return uni.getStorageSync('lang') || "zh-cn";
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}
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export default {
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langList: langConfig.langList,
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/**
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* 解析多语言
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* 获得当前本地语言
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* @returns
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*/
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getCurrentLocale,
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/**
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* * 解析多语言
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* @param {Object} field
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*/
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lang(field) {
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let _this = getCurrentPages()[getCurrentPages().length - 1];
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if (!_this) return;
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let _page = getCurrentPages()[getCurrentPages().length - 1];
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if (!_page) return;
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const locale = uni.getStorageSync('lang') || "zh-cn";
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const locale = getCurrentLocale(); // 获得当前本地语言
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let value = '';
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let langPath = '';
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let value = ''; // 存放解析后的语言值
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let langPath = ''; // 存放当前页面语言包路径
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try {
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//公共语言包(同步加载)
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var lang = loadLangPackSync(locale, 'common');
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let route = _this.route;
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//当前页面语言包(同步加载)
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let route = _page.route;
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langPath = processRoutePath(route);
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// 加载当前页面语言包
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let currentPageLang = loadLangPackSync(locale, langPath);
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// 合并语言包
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let mergedLang = { ...lang, ...currentPageLang };
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// 解析字段
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var arr = field.split(".");
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if (arr.length > 1) {
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// 处理嵌套属性,如 common.currencySymbol
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let temp = mergedLang;
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let found = true;
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for (let key of arr) {
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@@ -93,12 +120,14 @@ export default {
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||||
}
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||||
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if (arguments.length > 1) {
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//有参数,需要替换
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for (var i = 1; i < arguments.length; i++) {
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value = value.replace("{" + (i - 1) + "}", arguments[i]);
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}
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}
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if (value == undefined || (value == 'title' && field == 'title')) value = '';
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if (value == undefined || (value == 'title' && field == 'title')) value = ''; // field
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||||
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// 多语言调试,注释后可以关闭控制台输出
|
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if (field == value) {
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console.warn(`警告: 字段 ${field} 在语言包 ${langPath} 中未找到对应值,使用默认值 ${field} 当前语言: ${locale}`);
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}
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@@ -106,19 +135,23 @@ export default {
|
||||
return value;
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},
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/**
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* 切换语言
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* * 切换语言
|
||||
* @param {String} value 语言值
|
||||
* @param {String} url 切换后跳转的页面url
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||||
*/
|
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change(value, url = '/pages_tool/member/index') {
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let _this = getCurrentPages()[getCurrentPages().length - 1];
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if (!_this) return;
|
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let _page = getCurrentPages()[getCurrentPages().length - 1];
|
||||
if (!_page) return;
|
||||
|
||||
uni.setStorageSync("lang", value);
|
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const locale = uni.getStorageSync('lang') || "zh-cn";
|
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const locale = getCurrentLocale();
|
||||
|
||||
// ✅ 关键修复:清空所有语言包缓存(不再保留任何旧缓存)
|
||||
// 清空已加载的语言包缓存
|
||||
for (let key in loadedLangPacks) {
|
||||
if (!key.startsWith(locale)) {
|
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delete loadedLangPacks[key];
|
||||
}
|
||||
}
|
||||
|
||||
this.refresh();
|
||||
|
||||
@@ -128,16 +161,39 @@ export default {
|
||||
},
|
||||
//刷新标题、tabbar
|
||||
refresh() {
|
||||
let _this = getCurrentPages()[getCurrentPages().length - 1];
|
||||
if (!_this) return;
|
||||
const locale = uni.getStorageSync('lang') || "zh-cn";
|
||||
let _page = getCurrentPages()[getCurrentPages().length - 1];
|
||||
if (!_page) return;
|
||||
|
||||
const locale = getCurrentLocale();
|
||||
|
||||
this.title(this.lang("title"));
|
||||
|
||||
//设置tabbar的文字语言
|
||||
// uni.setTabBarItem({
|
||||
// index: 0,
|
||||
// text: this.lang("tabBar.home")
|
||||
// });
|
||||
// uni.setTabBarItem({
|
||||
// index: 1,
|
||||
// text: this.lang("tabBar.category")
|
||||
// });
|
||||
// uni.setTabBarItem({
|
||||
// index: 2,
|
||||
// text: this.lang("tabBar.cart")
|
||||
// });
|
||||
// uni.setTabBarItem({
|
||||
// index: 3,
|
||||
// text: this.lang("tabBar.member")
|
||||
// });
|
||||
},
|
||||
title(str) {
|
||||
if (str) {
|
||||
uni.setNavigationBarTitle({
|
||||
title: str
|
||||
title: str,
|
||||
success: function (res) {
|
||||
},
|
||||
fail: function (err) {
|
||||
}
|
||||
});
|
||||
}
|
||||
},
|
||||
@@ -145,6 +201,7 @@ export default {
|
||||
list() {
|
||||
var list = [];
|
||||
try {
|
||||
//公共语言包
|
||||
for (var i = 0; i < langConfig.langList.length; i++) {
|
||||
let langType = langConfig.langList[i];
|
||||
let item = loadLangPackSync(langType, 'common');
|
||||
|
||||
@@ -156,11 +156,11 @@
|
||||
</script>
|
||||
|
||||
<style lang="scss">
|
||||
/deep/.uni-popup__wrapper.uni-custom .uni-popup__wrapper-box {
|
||||
::v-deep .uni-popup__wrapper.uni-custom .uni-popup__wrapper-box {
|
||||
background-color: #000;
|
||||
}
|
||||
|
||||
/deep/.uni-popup__wrapper.uni-custom.center .uni-popup__wrapper-box {
|
||||
::v-deep .uni-popup__wrapper.uni-custom.center .uni-popup__wrapper-box {
|
||||
max-width: 100%;
|
||||
width: 100%;
|
||||
}
|
||||
|
||||
@@ -1,41 +1,10 @@
|
||||
<template>
|
||||
<view v-if="pageCount == 1 || need" class="fixed-box"
|
||||
<view v-if="pageCount === 1 || need" class="fixed-box"
|
||||
:style="[customContainerStyle, {
|
||||
height: containerHeight,
|
||||
backgroundImage: bgUrl ? `url( $ {bgUrl})` : '',
|
||||
backgroundImage: bgUrl ? `url(${bgUrl})` : '',
|
||||
backgroundSize: 'cover'
|
||||
}]">
|
||||
|
||||
<!-- ✅ 统一客服入口(根据后台配置自动适配 AI / 企业微信 / 第三方等) -->
|
||||
<!-- 微信官方客服需要使用 button open-type="contact" -->
|
||||
<button
|
||||
v-if="fixBtnShow && isWeappOfficialKefu"
|
||||
class="btn-item common-bg"
|
||||
open-type="contact"
|
||||
:style="{ backgroundImage: currentKefuImg ? `url( $ {currentKefuImg})` : '', backgroundSize: '100% 100%' }"
|
||||
>
|
||||
<text class="ai-icon" v-if="!currentKefuImg">🤖</text>
|
||||
</button>
|
||||
<!-- 其他类型客服使用普通 view -->
|
||||
<view
|
||||
v-else-if="fixBtnShow"
|
||||
class="btn-item common-bg"
|
||||
@click="handleUnifiedKefuClick"
|
||||
:style="{ backgroundImage: currentKefuImg ? `url( $ {currentKefuImg})` : '', backgroundSize: '100% 100%' }"
|
||||
>
|
||||
<text class="ai-icon" v-if="!currentKefuImg">🤖</text>
|
||||
</view>
|
||||
|
||||
<!-- ✅ 新增:小程序系统客服按钮(当附加设置开启时显示) -->
|
||||
<button
|
||||
v-if="fixBtnShow && showWeappSystemKefu"
|
||||
class="btn-item common-bg"
|
||||
open-type="contact"
|
||||
:style="{ backgroundImage: currentKefuImg ? `url( $ {currentKefuImg})` : '', backgroundSize: '100% 100%' }"
|
||||
>
|
||||
<text class="ai-icon" v-if="!currentKefuImg">💬</text>
|
||||
</button>
|
||||
|
||||
<!-- 中英文切换按钮 -->
|
||||
<view
|
||||
v-if="isLanguageSwitchEnabled && fixBtnShow"
|
||||
@@ -44,13 +13,44 @@
|
||||
>
|
||||
<text>{{ currentLangDisplayName }}</text>
|
||||
</view>
|
||||
<!-- 微信官方客服按钮-->
|
||||
<button
|
||||
v-if="fixBtnShow && isWeappOfficialKefu"
|
||||
class="btn-item common-bg"
|
||||
open-type="contact"
|
||||
:style="{ backgroundImage: currentKefuImg ? `url(${currentKefuImg})` : '', backgroundSize: '100% 100%' }"
|
||||
>
|
||||
<text class="ai-icon" v-if="!currentKefuImg">🤖</text>
|
||||
</button>
|
||||
|
||||
<!-- 电话按钮(始终显示) -->
|
||||
<!-- 其他类型客服按钮 -->
|
||||
<view
|
||||
v-else-if="fixBtnShow"
|
||||
class="btn-item common-bg"
|
||||
@click="handleUnifiedKefuClick"
|
||||
:style="{ backgroundImage: currentKefuImg ? `url(${currentKefuImg})` : '', backgroundSize: '100% 100%' }"
|
||||
>
|
||||
<text class="ai-icon" v-if="!currentKefuImg">🤖</text>
|
||||
</view>
|
||||
|
||||
<!-- 小程序系统客服按钮 -->
|
||||
<button
|
||||
v-if="fixBtnShow && showWeappSystemKefu"
|
||||
class="btn-item common-bg"
|
||||
open-type="contact"
|
||||
:style="{ backgroundImage: currentKefuImg ? `url(${currentKefuImg})` : '', backgroundSize: '100% 100%' }"
|
||||
>
|
||||
<text class="ai-icon" v-if="!currentKefuImg">💬</text>
|
||||
</button>
|
||||
|
||||
|
||||
|
||||
<!-- 电话按钮 -->
|
||||
<view
|
||||
v-if="fixBtnShow"
|
||||
class="btn-item common-bg"
|
||||
@click="call()"
|
||||
:style="[{ backgroundImage: phoneimg ? `url( $ {phoneimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]"
|
||||
@click="call"
|
||||
:style="[{ backgroundImage: phoneimg ? `url(${phoneimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]"
|
||||
>
|
||||
<text class="iconfont icon-dianhua" v-if="!phoneimg"></text>
|
||||
</view>
|
||||
@@ -73,12 +73,7 @@ export default {
|
||||
shopInfo: null,
|
||||
currentLangIndex: 0,
|
||||
langIndexMap: {},
|
||||
kefuList: [
|
||||
{ id: 'weixin-official', name: '微信官方客服', isOfficial: true, type: 'weapp' },
|
||||
{ id: 'custom-kefu', name: '自定义在线客服', isOfficial: false, type: 'custom' },
|
||||
{ id: 'qyweixin-kefu', name: '企业微信客服', isOfficial: false, type: 'qyweixin' }
|
||||
],
|
||||
selectedKefu: null,
|
||||
customerService: null,
|
||||
};
|
||||
},
|
||||
computed: {
|
||||
@@ -89,10 +84,10 @@ export default {
|
||||
return this.shopInfo?.aiAgentimg || '';
|
||||
},
|
||||
kefuimg() {
|
||||
return this.shopInfo?.kefuimg || this. $util.getDefaultImage().kefu;
|
||||
return this.shopInfo?.kefuimg || this.$util.getDefaultImage().kefu;
|
||||
},
|
||||
phoneimg() {
|
||||
return this.shopInfo?.phoneimg || this. $util.getDefaultImage().phone;
|
||||
return this.shopInfo?.phoneimg || this.$util.getDefaultImage().phone;
|
||||
},
|
||||
tel() {
|
||||
return this.shopInfo?.mobile || '';
|
||||
@@ -111,39 +106,16 @@ export default {
|
||||
return this.shopInfo?.floatingButton?.button || {};
|
||||
},
|
||||
unreadCount() {
|
||||
return this. $store.state.aiUnreadCount || 0;
|
||||
return this.customerService?.getUnreadCount() || 0;
|
||||
},
|
||||
|
||||
// ✅ 新增:根据当前客服类型动态返回图标
|
||||
currentKefuImg() {
|
||||
if (!this.shopInfo) return '';
|
||||
|
||||
const customerService = createCustomerService(this);
|
||||
const config = customerService.getPlatformConfig();
|
||||
|
||||
if (config?.type === 'aikefu') {
|
||||
return this.aiAgentimg;
|
||||
} else if (config?.type === 'wxwork' || config?.type === 'qyweixin') {
|
||||
// 企业微信客服专用图标
|
||||
return this.aiAgentimg;
|
||||
}
|
||||
// 默认客服图标
|
||||
return this.kefuimg;
|
||||
return this.customerService?.getKefuButtonIcon() || '';
|
||||
},
|
||||
// ✅ 新增:判断是否为微信官方客服
|
||||
isWeappOfficialKefu() {
|
||||
if (!this.shopInfo) return false;
|
||||
const customerService = createCustomerService(this);
|
||||
const config = customerService.getPlatformConfig();
|
||||
return config?.type === 'weapp';
|
||||
return this.customerService?.isWeappOfficialKefu() || false;
|
||||
},
|
||||
// ✅ 新增:判断是否需要同时显示小程序系统客服
|
||||
showWeappSystemKefu() {
|
||||
if (!this.shopInfo) return false;
|
||||
const customerService = createCustomerService(this);
|
||||
const config = customerService.getPlatformConfig();
|
||||
// 检查附加设置是否开启了同时显示小程序系统客服,且当前客服类型不是小程序系统客服
|
||||
return (config?.show_system_service === true || config?.show_system_service === '1') && config?.type !== 'weapp';
|
||||
return this.customerService?.shouldShowExtraWeappSystemKefu() || false;
|
||||
},
|
||||
//根据显示的按钮数量动态计算容器高度
|
||||
containerHeight() {
|
||||
@@ -155,14 +127,12 @@ export default {
|
||||
buttonCount++;
|
||||
const totalRpx = 94 * buttonCount - 14;
|
||||
const pxValue = Math.round(totalRpx * 0.5);
|
||||
|
||||
return ` $ {pxValue}px`;
|
||||
}
|
||||
},
|
||||
watch: {
|
||||
shopInfo: {
|
||||
handler(newVal) {
|
||||
// 可在此添加额外逻辑(如埋点、通知等),当前无需操作
|
||||
},
|
||||
immediate: true
|
||||
}
|
||||
@@ -170,7 +140,6 @@ export default {
|
||||
created() {
|
||||
this.initLanguage();
|
||||
this.pageCount = getCurrentPages().length;
|
||||
|
||||
uni.getStorage({
|
||||
key: 'shopInfo',
|
||||
success: (e) => {
|
||||
@@ -181,15 +150,17 @@ export default {
|
||||
console.warn('未获取到 shopInfo,使用默认设置');
|
||||
}
|
||||
});
|
||||
// 初始化 customerService 实例
|
||||
this.customerService = createCustomerService(this);
|
||||
},
|
||||
methods: {
|
||||
initLanguage() {
|
||||
this.langList = this. $langConfig.list();
|
||||
this.langList = this.$langConfig.list();
|
||||
this.langIndexMap = {};
|
||||
for (let i = 0; i < this.langList.length; i++) {
|
||||
this.langIndexMap[i] = this.langList[i].value;
|
||||
}
|
||||
const savedLang = uni.getStorageSync('lang');
|
||||
const savedLang = this.$langConfig.getCurrentLocale();
|
||||
if (savedLang) {
|
||||
for (let i = 0; i < this.langList.length; i++) {
|
||||
if (this.langList[i].value === savedLang) {
|
||||
@@ -201,118 +172,30 @@ export default {
|
||||
this.currentLangIndex = 0;
|
||||
}
|
||||
},
|
||||
|
||||
call() {
|
||||
if (this.tel) {
|
||||
uni.makePhoneCall({ phoneNumber: this.tel + '' });
|
||||
} else {
|
||||
uni.showToast({ title: '暂无联系电话', icon: 'none' });
|
||||
}
|
||||
this.customerService.makePhoneCallByNumber(this.tel);
|
||||
},
|
||||
|
||||
toggleLanguage() {
|
||||
this.currentLangIndex = this.currentLangIndex === 0 ? 1 : 0;
|
||||
const targetLang = this.langIndexMap[this.currentLangIndex];
|
||||
this. $langConfig.change(targetLang);
|
||||
|
||||
if (uni.getSystemInfoSync().platform === 'browser') {
|
||||
setTimeout(() => {
|
||||
window.location.reload();
|
||||
}, 100);
|
||||
}
|
||||
// 调用语言切换逻辑(设置 storage + 清空缓存)
|
||||
this.$langConfig.change(targetLang);
|
||||
},
|
||||
|
||||
// ✅ 核心方法:统一客服入口
|
||||
handleUnifiedKefuClick() {
|
||||
const customerService = createCustomerService(this);
|
||||
const validation = customerService.validateConfig();
|
||||
|
||||
console.log('【客服配置验证】', validation);
|
||||
|
||||
if (!validation.isValid) {
|
||||
console.error('客服配置无效:', validation.errors);
|
||||
uni.showToast({ title: '客服暂不可用', icon: 'none' });
|
||||
return;
|
||||
}
|
||||
|
||||
if (validation.warnings.length > 0) {
|
||||
console.warn('客服配置警告:', validation.warnings);
|
||||
}
|
||||
|
||||
const platformConfig = customerService.getPlatformConfig();
|
||||
console.log('【当前客服配置】', platformConfig);
|
||||
|
||||
// 检查企业微信配置
|
||||
if (platformConfig.type === 'wxwork') {
|
||||
const wxworkConfig = customerService.getWxworkConfig();
|
||||
console.log('【企业微信配置】', wxworkConfig);
|
||||
|
||||
// #ifdef MP-WEIXIN
|
||||
if (!wxworkConfig?.enable || !wxworkConfig?.contact_url) {
|
||||
console.warn('企业微信配置不完整,使用原生客服');
|
||||
uni.showToast({ title: '企业微信配置不完整', icon: 'none' });
|
||||
}
|
||||
// #endif
|
||||
|
||||
// #ifdef H5
|
||||
if (!wxworkConfig?.contact_url && !platformConfig.wxwork_url) {
|
||||
console.error('企业微信链接未配置');
|
||||
uni.showToast({ title: '企业微信链接未配置', icon: 'none' });
|
||||
return;
|
||||
}
|
||||
// #endif
|
||||
}
|
||||
|
||||
// 直接调用统一处理方法,由 CustomerService 内部根据配置路由
|
||||
try {
|
||||
customerService.handleCustomerClick({
|
||||
this.customerService.handleUnifiedKefuClick({
|
||||
sendMessageTitle: '来自悬浮按钮的咨询',
|
||||
sendMessagePath: '/pages/index/index'
|
||||
});
|
||||
} catch (error) {
|
||||
console.error('客服处理失败:', error);
|
||||
uni.showToast({ title: '打开客服失败', icon: 'none' });
|
||||
}
|
||||
},
|
||||
|
||||
// 以下方法保留用于 actionSheet(如仍需手动选择)
|
||||
openKefuSelectPopup() {
|
||||
const kefuNames = this.kefuList.map(item => item.name);
|
||||
uni.showActionSheet({
|
||||
itemList: kefuNames,
|
||||
success: (res) => {
|
||||
this.selectedKefu = this.kefuList[res.tapIndex];
|
||||
const cs = createCustomerService(this, this.selectedKefu);
|
||||
if (this.selectedKefu.isOfficial) {
|
||||
uni.openCustomerServiceConversation({
|
||||
sessionFrom: 'weapp',
|
||||
showMessageCard: true
|
||||
});
|
||||
} else if (this.selectedKefu.id === 'qyweixin-kefu') {
|
||||
// 处理企业微信客服
|
||||
if (uni.getSystemInfoSync().platform === 'wechat') {
|
||||
// 小程序端:跳转到企业微信客服
|
||||
uni.navigateTo({
|
||||
url: '/pages_tool/qyweixin-kefu/index'
|
||||
});
|
||||
} else {
|
||||
// H5端:跳转到企业微信链接
|
||||
const qyweixinUrl = this.shopInfo.qyweixinUrl; // 后端返回的企业微信链接
|
||||
if (qyweixinUrl) {
|
||||
window.location.href = qyweixinUrl;
|
||||
} else {
|
||||
uni.showToast({ title: '企业微信客服未配置', icon: 'none' });
|
||||
}
|
||||
}
|
||||
} else {
|
||||
cs.handleCustomerClick();
|
||||
}
|
||||
}
|
||||
});
|
||||
}
|
||||
}
|
||||
}
|
||||
</script>
|
||||
|
||||
<style scoped>
|
||||
<style lang="scss" scoped>
|
||||
.fixed-box {
|
||||
position: fixed;
|
||||
right: 0rpx;
|
||||
@@ -333,16 +216,25 @@ export default {
|
||||
}
|
||||
|
||||
.btn-item {
|
||||
display: flex;
|
||||
justify-content: center;
|
||||
text-align: center;
|
||||
flex-direction: column;
|
||||
line-height: 1;
|
||||
margin: 14rpx 0;
|
||||
transition: 0.1s;
|
||||
color: var(--hover-nav-text-color);
|
||||
border-radius: 50%;
|
||||
width: 80rpx;
|
||||
height: 80rpx;
|
||||
background: #fff;
|
||||
border-radius: 50%;
|
||||
display: flex;
|
||||
align-items: center;
|
||||
justify-content: center;
|
||||
margin: 14rpx 0;
|
||||
box-shadow: 0 2rpx 8rpx rgba(0,0,0,0.1);
|
||||
padding: 0;
|
||||
overflow: hidden;
|
||||
}
|
||||
|
||||
.common-bg {
|
||||
background-color: var(--hover-nav-bg-color);
|
||||
}
|
||||
|
||||
.btn-item text {
|
||||
font-size: 28rpx;
|
||||
}
|
||||
@@ -357,7 +249,6 @@ export default {
|
||||
justify-content: center;
|
||||
align-items: center;
|
||||
margin: 14rpx 0;
|
||||
background: #fff;
|
||||
border-radius: 50rpx;
|
||||
width: 80rpx;
|
||||
height: 80rpx;
|
||||
@@ -371,22 +262,6 @@ export default {
|
||||
font-weight: bold;
|
||||
}
|
||||
|
||||
.unread-badge {
|
||||
position: absolute;
|
||||
top: -5rpx;
|
||||
right: -5rpx;
|
||||
background-color: #ff4544;
|
||||
color: white;
|
||||
border-radius: 20rpx;
|
||||
min-width: 30rpx;
|
||||
height: 30rpx;
|
||||
font-size: 20rpx;
|
||||
line-height: 30rpx;
|
||||
text-align: center;
|
||||
padding: 0 8rpx;
|
||||
box-shadow: 0 2rpx 10rpx rgba(255, 69, 68, 0.3);
|
||||
}
|
||||
|
||||
.ai-icon {
|
||||
font-size: 40rpx;
|
||||
width: 100%;
|
||||
|
||||
12
pages.json
12
pages.json
@@ -321,6 +321,12 @@
|
||||
"navigationBarTitleText": "AI 客服"
|
||||
}
|
||||
},
|
||||
{
|
||||
"path": "agreement/contenr",
|
||||
"style": {
|
||||
"navigationBarTitleText": ""
|
||||
}
|
||||
},
|
||||
{
|
||||
"path": "vr/index",
|
||||
"style": {
|
||||
@@ -919,6 +925,12 @@
|
||||
// #endif
|
||||
"navigationBarTitleText": "查看文件"
|
||||
}
|
||||
},
|
||||
{
|
||||
"path": "file-preview/file-preview",
|
||||
"style": {
|
||||
"navigationBarTitleText": "文件预览"
|
||||
}
|
||||
}
|
||||
]
|
||||
}
|
||||
|
||||
@@ -17,7 +17,11 @@
|
||||
}}</view>
|
||||
</view>
|
||||
|
||||
<diy-index-page v-if="topIndexValue" ref="indexPage" :value="topIndexValue" :bgUrl="safeBgUrl"
|
||||
<!-- <view class="page-header" v-if="diyData.global && diyData.global.navBarSwitch" :style="{ backgroundImage: bgImg }">
|
||||
<ns-navbar :title-color="textNavColor" :data="diyData.global" :scrollTop="scrollTop" :isBack="false"/>
|
||||
</view> -->
|
||||
|
||||
<diy-index-page v-if="topIndexValue" ref="indexPage" :value="topIndexValue" :bgUrl="bgUrl"
|
||||
:scrollTop="scrollTop" :diyGlobal="diyData.global" class="diy-index-page">
|
||||
<template v-slot:components>
|
||||
<diy-group ref="diyGroup" v-if="diyData.value" :diyData="diyData" :scrollTop="scrollTop"
|
||||
@@ -29,7 +33,7 @@
|
||||
</diy-index-page>
|
||||
|
||||
<view v-else class="bg-index"
|
||||
:style="{ backgroundImage: backgroundUrlStyle, paddingTop: paddingTop, marginTop: marginTop }">
|
||||
:style="{ backgroundImage: backgroundUrl, paddingTop: paddingTop, marginTop: marginTop }">
|
||||
<diy-group ref="diyGroup" v-if="diyData.value" :diyData="diyData" :scrollTop="scrollTop"
|
||||
:followOfficialAccount="followOfficialAccount" />
|
||||
<ns-copyright v-show="isShowCopyRight" />
|
||||
@@ -39,17 +43,35 @@
|
||||
<view @touchmove.prevent.stop>
|
||||
<uni-popup ref="uniPopupWindow" type="center" class="wap-floating" :maskClick="false">
|
||||
<view class="small-bot">
|
||||
<!-- <view class="adver-time" wx:if="{{startadv.params.style=='default'&&startadv.params.canclose==1}}">
|
||||
<view bindtap="adverclose">跳过</view>
|
||||
<view class="time">{{clock}}s</view>
|
||||
</view>
|
||||
<view class="adver-time" wx:if="{{startadv.params.style=='default'&&startadv.params.canclose==0}}">
|
||||
<view class="time" style="line-height: 64rpx;">{{clock}}s</view>
|
||||
</view> -->
|
||||
<swiper autoplay="true" :circular="true" indicator-active-color="#fff"
|
||||
indicator-color="rgba(255,255,255,0.6)" :indicator-dots="true" interval="3000">
|
||||
<swiper-item v-for="(item, index) in adv.list" :key="index">
|
||||
<image class="slide-image" @click="$util.diyRedirectTo(item.link)" height="100%"
|
||||
:src="$util.img(item.imageUrl)" width="100%"></image>
|
||||
<!-- <image bindtap="adverclose" class="slide-image" height="100%" src="{{item.imgurl}}" width="100%" wx:if="{{item.click==1}}"></image> -->
|
||||
</swiper-item>
|
||||
</swiper>
|
||||
<view class="small-bot-close" @click="closePopupWindow">
|
||||
<view bindtap="adverclose" class="small-bot-close" @click="closePopupWindow">
|
||||
<i class="iconfont icon-round-close" style="color:#fff"></i>
|
||||
</view>
|
||||
</view>
|
||||
<!-- <view class="image-wrap">
|
||||
<swiper class="swiper" style="width:100%;height: 1200rpx;" :autoplay="true" interval="3000" circular="true" :indicator-dots="true" indicator-color="#000" indicator-active-color="red">
|
||||
<swiper-item class="swiper-item" v-for="(item, index) in adv.list" :key="index" v-if="item.imageUrl" @click="$util.diyRedirectTo(item.link)">
|
||||
<view class="item">
|
||||
<image :src="$util.img(item.imageUrl)" mode="aspectFit" :show-menu-by-longpress="true"/>
|
||||
</view>
|
||||
</swiper-item>
|
||||
</swiper>
|
||||
</view>
|
||||
<text class="iconfont icon-round-close" @click="closePopupWindow"></text> -->
|
||||
</uni-popup>
|
||||
</view>
|
||||
</template>
|
||||
@@ -79,7 +101,7 @@
|
||||
</view>
|
||||
</uni-popup>
|
||||
|
||||
<!-- 选择门店弹出框 -->
|
||||
<!-- 选择门店弹出框,定位当前位置,展示最近的一个门店 -->
|
||||
<view @touchmove.prevent.stop class="choose-store">
|
||||
<uni-popup ref="chooseStorePopup" type="center" :maskClick="false" class="choose-store">
|
||||
<view class="choose-store-popup">
|
||||
@@ -115,6 +137,7 @@
|
||||
</uni-popup>
|
||||
</view>
|
||||
<hover-nav :need="true"></hover-nav>
|
||||
<!-- 隐私协议 -->
|
||||
<privacy-popup ref="privacyPopup"></privacy-popup>
|
||||
<to-top v-if="showTop" @toTop="scrollToTopNative()"></to-top>
|
||||
<ns-login ref="login"></ns-login>
|
||||
@@ -123,45 +146,14 @@
|
||||
</template>
|
||||
|
||||
<script>
|
||||
|
||||
|
||||
import diyJs from '@/common/js/diy.js';
|
||||
import scroll from '@/common/js/scroll-view.js';
|
||||
import indexJs from './public/js/index.js';
|
||||
|
||||
export default {
|
||||
mixins: [diyJs, scroll, indexJs],
|
||||
|
||||
data() {
|
||||
return {
|
||||
diyData: { global: {}, value: null },
|
||||
followOfficialAccount: {},
|
||||
wechatQrcode: '',
|
||||
adv: { advshow: -1, list: [] },
|
||||
// ❌ 不要定义 siteInfo、bgUrl,除非你明确知道它们不会冲突
|
||||
};
|
||||
},
|
||||
|
||||
computed: {
|
||||
// ✅ 安全获取 bgUrl(用于 diy-index-page 的 prop)
|
||||
safeBgUrl() {
|
||||
// 优先取全局配置中的 bgUrl,没有则用组件自己的 bgUrl(如有),否则为空
|
||||
return this.diyData?.global?.bgUrl || this.bgUrl || '';
|
||||
},
|
||||
|
||||
// ✅ 安全生成 background-image 样式字符串(用于 fallback 区域)
|
||||
backgroundUrlStyle() {
|
||||
const url = this.diyData?.global?.bgUrl || this.bgUrl || '';
|
||||
return url ? `url(${url})` : 'none';
|
||||
}
|
||||
},
|
||||
|
||||
// 如果你的 mixin 中已经处理了数据加载,这里可以留空
|
||||
// 否则建议在 created/mounted 中初始化默认值或请求数据
|
||||
created() {
|
||||
// 可选:如果 mixin 没有初始化 diyData,这里再兜底一次
|
||||
if (!this.diyData) {
|
||||
this.diyData = { global: {}, value: null };
|
||||
}
|
||||
}
|
||||
mixins: [diyJs, scroll, indexJs]
|
||||
};
|
||||
</script>
|
||||
|
||||
@@ -208,9 +200,8 @@ export default {
|
||||
font-size: 60rpx;
|
||||
}
|
||||
</style>
|
||||
|
||||
<style scoped>
|
||||
.swiper /deep/ .uni-swiper-dots-horizontal {
|
||||
.swiper ::v-deep .uni-swiper-dots-horizontal {
|
||||
left: 40%;
|
||||
bottom: 40px
|
||||
}
|
||||
@@ -223,26 +214,26 @@ export default {
|
||||
width: 80%;
|
||||
}
|
||||
|
||||
/deep/.diy-index-page .uni-popup .uni-popup__wrapper-box {
|
||||
::v-deep .diy-index-page .uni-popup .uni-popup__wrapper-box {
|
||||
border-radius: 0;
|
||||
}
|
||||
|
||||
/deep/ .placeholder {
|
||||
::v-deep .placeholder {
|
||||
height: 0;
|
||||
}
|
||||
|
||||
/deep/::-webkit-scrollbar {
|
||||
::v-deep ::-webkit-scrollbar {
|
||||
width: 0;
|
||||
height: 0;
|
||||
background-color: transparent;
|
||||
display: none;
|
||||
}
|
||||
|
||||
/deep/ .sku-layer .uni-popup__wrapper.uni-custom .uni-popup__wrapper-box {
|
||||
::v-deep .sku-layer .uni-popup__wrapper.uni-custom .uni-popup__wrapper-box {
|
||||
max-height: unset !important;
|
||||
}
|
||||
|
||||
/deep/ .mescroll-totop {
|
||||
::v-deep .mescroll-totop {
|
||||
/* #ifdef H5 */
|
||||
right: 28rpx !important;
|
||||
bottom: 200rpx !important;
|
||||
|
||||
@@ -7,7 +7,7 @@
|
||||
"setting": {
|
||||
"urlCheck": true,
|
||||
"es6": true,
|
||||
"enhance": false,
|
||||
"enhance": true,
|
||||
"postcss": true,
|
||||
"preloadBackgroundData": false,
|
||||
"minified": true,
|
||||
@@ -39,19 +39,27 @@
|
||||
"packNpmManually": false,
|
||||
"packNpmRelationList": [],
|
||||
"minifyWXSS": true,
|
||||
"compileWorklet": false,
|
||||
"condition": true,
|
||||
"swc": false,
|
||||
"disableSWC": true,
|
||||
"minifyWXML": true,
|
||||
"compileWorklet": true,
|
||||
"localPlugins": false,
|
||||
"disableUseStrict": false,
|
||||
"useCompilerPlugins": false,
|
||||
"condition": false,
|
||||
"swc": false,
|
||||
"disableSWC": true
|
||||
"useCompilerPlugins": false
|
||||
},
|
||||
"compileType": "miniprogram",
|
||||
"libVersion": "3.12.0",
|
||||
"libVersion": "2.16.1",
|
||||
"appid": "wx29215aa1bd97bbd6",
|
||||
"projectname": "uniapp",
|
||||
"debugOptions": {
|
||||
"hidedInDevtools": []
|
||||
},
|
||||
"scripts": {},
|
||||
"staticServerOptions": {
|
||||
"baseURL": "",
|
||||
"servePath": ""
|
||||
},
|
||||
"isGameTourist": false,
|
||||
"condition": {
|
||||
"search": {
|
||||
@@ -72,7 +80,5 @@
|
||||
"miniprogram": {
|
||||
"list": []
|
||||
}
|
||||
},
|
||||
"simulatorPluginLibVersion": {},
|
||||
"editorSetting": {}
|
||||
}
|
||||
}
|
||||
@@ -416,7 +416,7 @@ const store = new Vuex.Store({
|
||||
},
|
||||
// 生成主题颜色CSS变量
|
||||
themeColorSet() {
|
||||
console.log('样式颜色设置...');
|
||||
// console.log('样式颜色设置...');
|
||||
let theme = this.state.themeStyle;
|
||||
if (!theme?.main_color || !theme?.aux_color) return;
|
||||
try {
|
||||
@@ -440,7 +440,7 @@ const store = new Vuex.Store({
|
||||
} catch (e) {
|
||||
console.error('设置主题颜色失败', e);
|
||||
}
|
||||
console.log('themeColor => ', this.state.themeColor);
|
||||
// console.log('themeColor => ', this.state.themeColor);
|
||||
}
|
||||
}
|
||||
})
|
||||
|
||||
Reference in New Issue
Block a user