export const lang = {
	//title for each page
	title: 'AI Customer Service',

	// ====== Common ======
	cancel: 'Cancel',
	save: 'Save',
	send: 'Send',
	retry: 'Retry',

	// ====== Time Format ======
	timeFormatToday: 'Today',
	timeFormatYesterday: 'Yesterday',
	timeFormatBeforeYesterday: 'Day before yesterday',
	// PR-CHAT-UI-CONFIG-V3 (2026-09-24): Humanized relative time (ui_time_humanize)
	timeJustNow: 'Just now',
	timeMinutesAgo: '{n} min ago',
	timeHoursAgo: '{n} h ago',
	timeMonthDay: '{m}/{d}',
	timeYearMonthDay: '{y}/{m}/{d}',

	// ====== ai-chat-message ======
	aiNickname: 'AI Assistant',
	defaultNickname: 'Me',
	// PR-FRONTEND-VOICE-INPUT (2026-09-24): query text for attachment-only messages
	//   audioMessage / videoMessage: short label for the user-bubble filename fallback (still used by bubble template)
	//   *Instruction* keys: explicit directive sent to the AI as the query.
	//     Just a label gets ignored — the AI needs an explicit "please listen/look"
	//     to actually invoke STT/vision/file parsing on the attachment payload.
	audioMessage: 'Voice Message',
	videoMessage: 'Video Message',
	audioInstruction: 'I sent a voice message. Please listen to it and reply.',
	audioInstructionWithDuration: 'I sent a voice message ({seconds}s). Please listen to it and reply.',
	imageInstruction: 'I sent an image. Please look at it and reply.',
	videoInstruction: 'I sent a video. Please watch it and reply.',
	fileInstruction: 'I sent a file. Please review it and reply.',
	attachmentInstruction: 'I sent attachments. Please review them and reply.',
	inputPlaceholder: 'Please enter your question...',
	expandEditorTitle: 'Edit Content',
	loadMoreHistory: 'Load more history',
	loadingHistory: 'Loading history...',
	aiThinking: 'AI is thinking',
	receivingReply: 'Thinking',
	aiThinkingStatus1: 'AI is thinking',
	aiThinkingStatus2: 'AI is analyzing',
	aiThinkingStatus3: 'AI is searching',
	aiThinkingStatus4: 'AI is generating',
	serviceUnavailable: 'Sorry, the AI service is temporarily unavailable. Please try again later.',
	serviceTemporaryUnavailable: 'Sorry, the service is temporarily unavailable. Please try again later.',
	noContentToCopy: 'No content to copy',
	copySuccess: 'Copied',
	copySelected: 'Copied selected content',
	copyFail: 'Copy failed',
	copyFailWithReason: 'Copy failed: {reason}',
	copyFailPrivacyReason: 'clipboard permission not declared, copy unavailable',
	openingFile: 'Opening file...',
	openingFileName: 'Opening file: {name}',
	openingFileTitle: 'Opening: {title}',
	fileOpenFail: 'Failed to open file',
	loadHistoryFail: 'Failed to load history',
	about: '0B',

	// ====== ai-chat-message - Auto Reply Templates ======
	autoReplyGreeting: 'Hello! I am the AI customer service assistant, glad to serve you! How can I help you?',
	autoReplyPrice: 'Our product prices vary by model and configuration. Please check the product detail page for specific prices.',
	autoReplyShipping: 'Generally, orders are shipped within 24 hours. Please check the logistics information for specific timelines.',
	autoReplyReturn: '7-day no-reason return is supported. Please ensure the product is in good condition.',
	autoReplyService: 'Our customer service hours are 9:00-18:00. Feel free to contact us if you have any questions.',
	autoReplyDefault: 'Thank you for your inquiry! Regarding your question about "{question}", our professional customer service will answer you as soon as possible. You can also check our help documentation for more information.',

	// ====== ai-chat-search ======
	searchEntrance: 'Search',
	searchPlaceholder: 'Search chat history',
	searchClose: 'Done',
	noMatchResult: 'No matching results',
	searchAtTop: 'Already at top',
	searchAtBottom: 'Already at bottom',

	// ====== index.vue ======
	settingsTitle: 'Settings',
	fallbackWelcome: 'Hello! I am an AI customer service assistant, glad to serve you!\n\nI can help you with:\n• Product-related questions\n• Order issues\n• Technical support\n• Product recommendations\n\nPlease tell me how I can assist you?',
	changeAvatar: 'Change Avatar',
	changeAvatarDesc: 'Customize your chat avatar',
	changeNickname: 'Change Nickname',
	changeNicknameDesc: 'Customize your nickname',
	clearChat: 'Clear Chat',
	exportChat: 'Export Records',
	help: 'Help',
	confirmClearChat: 'Are you sure you want to clear the chat?',
	chatCleared: 'Chat history has been cleared. How can I help you?',
	featureDeveloping: 'Feature under development',
	thanksFeedback: 'Thank you for your feedback!',
	improveService: 'We will improve our service',
	openLink: 'Open Link',
	confirmOpenLink: 'Are you sure you want to open this link: ',
	confirmOpenLinkText: 'Are you sure you want to open this link: {url}?',
	operationFailed: 'Operation failed, please try again',
	prompt: 'Prompt',
	serviceTypeNotSupported: 'Current service type does not support this page',

	// ====== index.vue - Help Content ======
	helpContent: '# Help Guide\n\n## Basic Features\n- **Send Message**: Type in the input box and send\n- **Voice Input**: Tap the microphone icon for voice input\n- **Attachments**: Tap + to send images, files, locations\n\n## Message Types\n- **Text Message**: Regular text conversation\n- **Markdown**: Supports formatted document content\n- **File**: Supports various file format previews\n- **Audio**: Supports voice message playback\n- **Video**: Supports video playback\n- **Link**: Supports web link navigation\n- **Product**: Supports product card display\n\n## Actions\n- **Like/Dislike**: Rate AI responses\n- **Copy**: Long press a message to copy content\n- **Forward**: Supports message forwarding',

	// ====== index.vue - AI Response Templates ======
	aiResponseTemplate1: 'I understand your needs, let me provide you with a detailed answer.',
	aiResponseTemplate2: 'Thank you for your question, that is a great question.',
	aiResponseTemplate3: 'Based on your question, I suggest you consider the following aspects:',
	aiResponseTemplate4: 'This is a common question, let me provide you with some solutions.',
	aiResponseTemplate5: 'I understand your confusion, let me help you analyze it.',
	aiProcessingMessage: 'I have received your question "{question}" and am working on it...',

	// ====== index.vue - Product Inquiry ======
	productInquiryTemplate: 'I would like to learn more about the following product:\nProduct Name: {name}\nPrice: ¥{price}\nProduct ID: {id}',

	// ====== ai-chat-avatar-selector ======
	avatarSelectorTitle: 'Change Avatar',
	chooseFromAlbum: 'Choose from Album',
	avatarChangeSuccess: 'Avatar changed successfully',
	enableAlbumPermission: 'Please enable album permission',

	// ====== ai-chat-emoji-panel ======
	emojiTitle: 'Emoji',

	// ====== ai-chat-nickname-editor ======
	editNickname: 'Edit Nickname',
	newNicknamePlaceholder: 'Please enter your new nickname',
	nicknameTip: 'Nickname length 1-12 characters, visible only to you',
	nicknameChangeSuccess: 'Nickname changed successfully',

	// ====== ai-chat-tools-panel ======
	moreFunctions: 'More Features',
	image: 'Image',
	video: 'Video/Audio',
	file: 'File',
	voice: 'Voice',
	recordVoice: 'Record Voice',
	uploadAudio: 'Upload Audio',
	pickVideo: 'Choose Video',
	pickAudio: 'Choose Audio',
	chooseAudioFail: 'Failed to select audio',
	chooseVideoFail: 'Failed to select video',
	audioNotReady: 'Audio not ready',
	location: 'Location',

	// ====== ai-chat-voice-panel ======
	voiceInputTitle: 'Voice Input',
	recordingTip: 'Recording, release to end',
	startRecordTip: 'Tap to start recording',
	voiceInputFailed: 'Voice input failed',
	// PR-FRONTEND-VOICE-INPUT (2026-09-24): press-and-hold gesture + recorder error messages
	holdToTalk: 'Hold to talk',
	releaseToSend: 'Release to send',
	releaseToCancel: 'Release to cancel',
	slideUpToCancel: '↑ Slide up to cancel',
	slideUpToCancelHint: '↑ Release to cancel',
	voiceStartFailed: 'Cannot start recording',
	voiceStopFailed: 'Recording failed, please try again',
	voiceNotSupported: 'Voice input is not supported on this platform',
	// PR-FRONTEND-VOICE-INPUT (2026-09-24): upload error (recorder result -> cloud)
	uploadFailed: 'Upload failed',
	uploadFailedWithReason: 'Upload failed: {reason}',

	// ====== index.vue - Menu ======
	menuClearChat: 'Clear Chat',
	menuExport: 'Export Records',
	menuSettings: 'Settings',
	menuHelp: 'Help',

	// ====== index.vue - Console Logs (for debugging) ======
	logOnShowTriggered: '[AI Chat Page] onShow triggered',
	logOnUnloadTriggered: '[AI Chat Page] onUnload triggered',
	logKeyboardChangeUnavailable: 'onKeyboardHeightChange unavailable',
	logEventHandleError: 'Event handling error',
	logInitNavbarFailed: 'Failed to initialize navigation bar',
	logChatComponentNotInit: 'Chat component not initialized',
	logServicerConfigNotLoaded: '[AI Customer Service] servicerConfig not loaded, retrying after 200ms...',

	// ====== AI Agent general copy (customer service is the first agent) ======
	aiAgentDefaultTitle: 'AI Agent',
	aiAgentOpenFailed: 'Failed to open AI Agent, please try again later',
	aiAgentNotConfigured: 'This AI Agent is not enabled'}