307 lines
7.9 KiB
Vue
307 lines
7.9 KiB
Vue
<template>
|
||
<view v-if="pageCount == 1 || need" class="fixed-box" :style="{ height: fixBtnShow ? (isH5 ? '180rpx' : '330rpx') : '120rpx' }">
|
||
<!-- #ifdef MP-WEIXIN -->
|
||
<!-- 微信小程序：根据配置自动选择官方客服/自定义客服 -->
|
||
<button
|
||
class="btn-item"
|
||
v-if="fixBtnShow"
|
||
hoverClass="none"
|
||
:open-type="weappOfficialService ? 'contact' : ''"
|
||
@click="weappOfficialService ? '' : handleWeappCustomerService"
|
||
:style="{ backgroundImage: 'url(' + (kefuimg ? kefuimg : '') + ')', backgroundSize: '100% 100%' }"
|
||
>
|
||
<text class="icox icox-kefu" v-if="!kefuimg"></text>
|
||
</button>
|
||
<!-- #endif -->
|
||
|
||
<!-- #ifdef H5 -->
|
||
<!-- H5逻辑保持不变 -->
|
||
<button
|
||
class="btn-item"
|
||
v-if="fixBtnShow"
|
||
hoverClass="none"
|
||
@click="handleCustomerService"
|
||
:style="{ backgroundImage: 'url(' + (kefuimg ? kefuimg : '') + ')', backgroundSize: '100% 100%' }"
|
||
>
|
||
<text class="icox icox-kefu" v-if="!kefuimg"></text>
|
||
<view v-if="unreadCount > 0 && isDifyService" class="unread-badge">
|
||
<text class="badge-text">{{ unreadCount > 99 ? '99+' : unreadCount }}</text>
|
||
</view>
|
||
</button>
|
||
<!-- #endif -->
|
||
|
||
<!-- #ifndef H5 -->
|
||
<view
|
||
class="btn-item"
|
||
v-if="fixBtnShow && isDifyService"
|
||
@click="handleCustomerService"
|
||
:style="{ backgroundImage: 'url(' + (aiAgentimg ? aiAgentimg : '') + ')', backgroundSize: '100% 100%' }"
|
||
>
|
||
<text class="ai-icon" v-if="!aiAgentimg">🤖</text>
|
||
<view v-if="unreadCount > 0" class="unread-badge">
|
||
<text class="badge-text">{{ unreadCount > 99 ? '99+' : unreadCount }}</text>
|
||
</view>
|
||
</view>
|
||
<!-- #endif -->
|
||
|
||
<view
|
||
class="btn-item"
|
||
v-if="fixBtnShow"
|
||
@click="call()"
|
||
:style="{ backgroundImage: 'url(' + (phoneimg ? phoneimg : '') + ')', backgroundSize: '100% 100%' }"
|
||
>
|
||
<text class="iconfont icon-dianhua" v-if="!phoneimg"></text>
|
||
</view>
|
||
</view>
|
||
</template>
|
||
|
||
<script>
|
||
import { createCustomerService } from '@/common/js/customer-service.js';
|
||
import { mapGetters, mapMutations } from 'vuex';
|
||
|
||
export default {
|
||
name: 'hover-nav',
|
||
props: {
|
||
need: {
|
||
type: Boolean,
|
||
default: false
|
||
}
|
||
},
|
||
data() {
|
||
return {
|
||
pageCount: 0,
|
||
fixBtnShow: true,
|
||
tel: '',
|
||
kefuimg: '',
|
||
phoneimg: '',
|
||
customerService: null,
|
||
buttonConfig: null,
|
||
isH5: false,
|
||
platformConfig: null,
|
||
latestConfig: null,
|
||
weappOfficialService: false // 微信小程序是否使用官方客服
|
||
};
|
||
},
|
||
created() {
|
||
// 1. 判断平台类型
|
||
// #ifdef H5
|
||
this.isH5 = true;
|
||
// #endif
|
||
// #ifdef MP-WEIXIN
|
||
this.isH5 = false;
|
||
// #endif
|
||
|
||
// 2. 初始化资源
|
||
this.kefuimg = this.$util.getDefaultImage().kefu;
|
||
this.phoneimg = this.$util.getDefaultImage().phone;
|
||
this.pageCount = getCurrentPages().length;
|
||
|
||
// 3. 获取店铺电话
|
||
this.getShopTel();
|
||
|
||
// 4. 首次加载获取最新配置
|
||
this.getLatestConfig().then(config => {
|
||
this.latestConfig = config;
|
||
this.initCustomerService(config);
|
||
// 微信小程序：判断是否使用官方客服
|
||
this.initWeappServiceType();
|
||
});
|
||
},
|
||
computed: {
|
||
...mapGetters([
|
||
'globalAIKefuConfig',
|
||
'aiUnreadCount'
|
||
]),
|
||
isDifyService() {
|
||
const serviceType = this.platformConfig?.type || '';
|
||
return serviceType === 'aikefu';
|
||
},
|
||
aiAgentimg() {
|
||
return this.globalAIKefuConfig?.icon || this.$util.getDefaultImage().aiAgent || '';
|
||
},
|
||
unreadCount() {
|
||
return this.aiUnreadCount;
|
||
}
|
||
},
|
||
methods: {
|
||
...mapMutations([
|
||
'setAiUnreadCount'
|
||
]),
|
||
/**
|
||
* 获取最新配置（H5禁用缓存，小程序保留默认）
|
||
*/
|
||
async getLatestConfig() {
|
||
return new Promise((resolve) => {
|
||
// H5：强制请求最新配置；小程序：优先用vuex缓存
|
||
if (this.isH5) {
|
||
this.$api.sendRequest({
|
||
url: '/api/site/getServicerConfig',
|
||
header: {
|
||
'Cache-Control': 'no-cache, no-store, must-revalidate',
|
||
'Pragma': 'no-cache',
|
||
'Expires': '0'
|
||
},
|
||
data: { t: new Date().getTime() },
|
||
success: (res) => {
|
||
const config = res.code === 0 ? res.data : this.$store.state.servicerConfig || {};
|
||
this.$store.commit('setServicerConfig', config);
|
||
resolve(config);
|
||
},
|
||
fail: () => resolve(this.$store.state.servicerConfig || {})
|
||
});
|
||
} else {
|
||
// 小程序：直接用vuex缓存（后台修改后需重启开发者工具）
|
||
resolve(this.$store.state.servicerConfig || {});
|
||
}
|
||
});
|
||
},
|
||
/**
|
||
* 初始化客服服务
|
||
*/
|
||
initCustomerService(config = null) {
|
||
this.customerService = createCustomerService(this, config || this.latestConfig);
|
||
this.platformConfig = this.customerService.refreshConfig(config || this.latestConfig);
|
||
this.buttonConfig = this.customerService.getButtonConfig();
|
||
},
|
||
/**
|
||
* 微信小程序：初始化服务类型（官方/自定义）
|
||
*/
|
||
initWeappServiceType() {
|
||
// #ifdef MP-WEIXIN
|
||
// 从buttonConfig中获取官方客服标识
|
||
this.weappOfficialService = this.buttonConfig?.openType === 'contact';
|
||
// #endif
|
||
},
|
||
/**
|
||
* 获取店铺电话
|
||
*/
|
||
getShopTel() {
|
||
uni.getStorage({
|
||
key: 'shopInfo',
|
||
success: (e) => {
|
||
if (e.data && e.data.mobile && /^1[3-9]\d{9}$/.test(e.data.mobile)) {
|
||
this.tel = e.data.mobile;
|
||
}
|
||
}
|
||
});
|
||
},
|
||
/**
|
||
* 拨打电话
|
||
*/
|
||
call() {
|
||
if (!this.tel || !/^1[3-9]\d{9}$/.test(this.tel)) {
|
||
uni.showToast({ title: '暂无有效联系电话', icon: 'none' });
|
||
return;
|
||
}
|
||
uni.makePhoneCall({
|
||
phoneNumber: this.tel,
|
||
fail: (err) => {
|
||
if (err.errMsg !== 'makePhoneCall:fail cancel') {
|
||
uni.showToast({ title: '拨号失败，请稍后重试', icon: 'none' });
|
||
}
|
||
}
|
||
});
|
||
},
|
||
/**
|
||
* H5客服点击逻辑（保持不变）
|
||
*/
|
||
async handleCustomerService() {
|
||
if (this.isH5) {
|
||
uni.showLoading({ title: '加载中...', mask: true });
|
||
try {
|
||
const newConfig = await this.getLatestConfig();
|
||
this.latestConfig = newConfig;
|
||
this.initCustomerService(newConfig);
|
||
this.customerService.handleCustomerClick();
|
||
} catch (e) {
|
||
uni.showToast({ title: '操作失败', icon: 'none' });
|
||
} finally {
|
||
uni.hideLoading();
|
||
}
|
||
} else {
|
||
// 小程序：直接调用客服逻辑
|
||
this.customerService.handleCustomerClick();
|
||
}
|
||
},
|
||
/**
|
||
* 微信小程序自定义客服点击逻辑
|
||
*/
|
||
handleWeappCustomerService() {
|
||
// #ifdef MP-WEIXIN
|
||
this.customerService.handleCustomerClick();
|
||
// #endif
|
||
}
|
||
}
|
||
};
|
||
</script>
|
||
|
||
<style scoped>
|
||
/* 父容器：不限制高度，避免挤压按钮 */
|
||
.fixed-box {
|
||
position: fixed;
|
||
right: 20rpx; /* 增加右侧边距，避免贴边 */
|
||
bottom: 200rpx;
|
||
z-index: 9999;
|
||
display: flex;
|
||
flex-direction: column;
|
||
align-items: center;
|
||
gap: 14rpx; /* 替代margin，更稳定 */
|
||
}
|
||
|
||
/* 核心：强制按钮为正方形+正圆 */
|
||
.btn-item {
|
||
/* 宽高强制相等，必须是正方形 */
|
||
width: 88rpx !important;
|
||
height: 88rpx !important;
|
||
/* 强制正圆（优先级最高） */
|
||
border-radius: 50% !important;
|
||
/* 白色背景（确保是圆） */
|
||
background-color: #ffffff !important;
|
||
/* 背景图居中显示，不拉伸 */
|
||
background-size: 60% 60% !important;
|
||
background-position: center !important;
|
||
background-repeat: no-repeat !important;
|
||
/* 清除默认样式 */
|
||
border: none !important;
|
||
padding: 0 !important;
|
||
margin: 0 !important;
|
||
/* 居中内容 */
|
||
display: flex !important;
|
||
justify-content: center !important;
|
||
align-items: center !important;
|
||
/* 阴影增强视觉（可选） */
|
||
box-shadow: 0 2rpx 8rpx rgba(0,0,0,0.1);
|
||
}
|
||
/* 清除button标签的默认点击样式（微信小程序/浏览器） */
|
||
.btn-item::after {
|
||
border: none !important;
|
||
}
|
||
|
||
.unread-badge {
|
||
position: absolute;
|
||
top: -5rpx;
|
||
right: -5rpx;
|
||
background: #ff4544;
|
||
color: #fff;
|
||
border-radius: 20rpx;
|
||
min-width: 30rpx;
|
||
height: 30rpx;
|
||
line-height: 30rpx;
|
||
text-align: center;
|
||
font-size: 10rpx;
|
||
padding: 0 8rpx;
|
||
box-shadow: 0 2rpx 10rpx rgba(255, 73, 72, 0.3);
|
||
z-index: 1;
|
||
}
|
||
|
||
/* 微信小程序字体适配 */
|
||
/* #ifdef MP-WEIXIN */
|
||
.unread-badge {
|
||
font-size: 20rpx;
|
||
}
|
||
/* #endif */
|
||
|
||
.ai-icon {
|
||
font-size: 40rpx;
|
||
}
|
||
</style> |