345 lines
8.9 KiB
Vue
345 lines
8.9 KiB
Vue
<template>
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<view v-if="pageCount == 1 || need" class="fixed-box"
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:style="[customContainerStyle, {
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height: fixBtnShow ? '400rpx' : '320rpx',
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backgroundImage: bgUrl ? `url(${bgUrl})` : '',
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backgroundSize: 'cover'
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}]">
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<!-- AI 智能助手（优先显示） -->
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<view
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v-if="fixBtnShow && enableAIChat"
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class="btn-item common-bg"
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@click="openAIChat"
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:style="{ backgroundImage: aiAgentimg ? `url(${aiAgentimg})` : '', backgroundSize: '100% 100%' }"
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>
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<text class="ai-icon" v-if="!aiAgentimg">🤖</text>
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</view>
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<!-- 普通客服（仅当未启用 AI 时显示） -->
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<template v-else-if="fixBtnShow">
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<!-- #ifdef MP-WEIXIN -->
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<button
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class="btn-item common-bg"
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hoverClass="none"
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openType="contact"
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sessionFrom="weapp"
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showMessageCard="true"
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:style="[{ backgroundImage: kefuimg ? `url(${kefuimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]"
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>
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<text class="icox icox-kefu" v-if="!kefuimg"></text>
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</button>
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<!-- #endif -->
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<!-- #ifndef MP-WEIXIN -->
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<button
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class="btn-item common-bg"
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hoverClass="none"
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@click="openKefuSelectPopup"
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:style="[{ backgroundImage: kefuimg ? `url(${kefuimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]"
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>
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<text class="icox icox-kefu" v-if="!kefuimg"></text>
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</button>
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<!-- #endif -->
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</template>
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<!-- 中英文切换按钮 -->
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<view
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v-if="isLanguageSwitchEnabled && fixBtnShow"
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class="btn-item common-bg"
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@click="toggleLanguage"
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>
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<text>{{ currentLangDisplayName }}</text>
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</view>
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<!-- 电话按钮（始终显示） -->
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<view
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v-if="fixBtnShow"
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class="btn-item common-bg"
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@click="call()"
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:style="[{ backgroundImage: phoneimg ? `url(${phoneimg})` : '', backgroundSize: '100% 100%' }, customButtonStyle]"
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>
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<text class="iconfont icon-dianhua" v-if="!phoneimg"></text>
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</view>
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</view>
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</template>
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<script>
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import { createCustomerService } from '@/common/js/customer-service.js';
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export default {
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name: 'hover-nav',
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props: {
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need: { type: Boolean, default: false }
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},
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data() {
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return {
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pageCount: 0,
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fixBtnShow: true,
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shopInfo: null,
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currentLangIndex: 0,
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langIndexMap: {},
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kefuList: [
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{ id: 'weixin-official', name: '微信官方客服', isOfficial: true, type: 'weapp' },
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{ id: 'custom-kefu', name: '自定义在线客服', isOfficial: false, type: 'custom' },
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{ id: 'qyweixin-kefu', name: '企业微信客服', isOfficial: false, type: 'qyweixin' }
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],
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selectedKefu: null,
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customerService: null,
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buttonConfig: null,
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};
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},
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computed: {
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// 安全读取 shopInfo 中的字段，避免 undefined 报错
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bgUrl() {
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return this.shopInfo?.bgUrl || '';
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},
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aiAgentimg() {
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return this.shopInfo?.aiAgentimg || '';
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},
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kefuimg() {
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return this.shopInfo?.kefuimg || this.$util.getDefaultImage().kefu;
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},
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phoneimg() {
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return this.shopInfo?.phoneimg || this.$util.getDefaultImage().phone;
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},
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tel() {
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return this.shopInfo?.mobile || '';
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},
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isLanguageSwitchEnabled() {
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return !!this.shopInfo?.ischina;
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},
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enableAIChat() {
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const defaultEnable = true;
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if (!this.shopInfo) return defaultEnable;
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return this.shopInfo.hasOwnProperty('enableAIChat')
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? !!this.shopInfo.enableAIChat
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: defaultEnable;
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},
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currentLangDisplayName() {
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const lang = this.langIndexMap[this.currentLangIndex];
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return lang === 'zh-cn' ? 'EN' : 'CN';
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},
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customContainerStyle() {
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return this.shopInfo?.floatingButton?.container || {};
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},
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customButtonStyle() {
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return this.shopInfo?.floatingButton?.button || {};
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},
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customTextStyle() {
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return this.shopInfo?.floatingButton?.text || {};
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},
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unreadCount() {
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return this.$store.state.aiUnreadCount || 0;
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}
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},
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watch: {
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shopInfo: {
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handler(newVal) {
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// 可在此添加额外逻辑（如埋点、通知等），当前无需操作
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},
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immediate: true
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}
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},
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created() {
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this.initLanguage();
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this.pageCount = getCurrentPages().length;
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uni.getStorage({
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key: 'shopInfo',
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success: (e) => {
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console.log('【调试】当前 shopInfo:', e.data);
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this.shopInfo = e.data;
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},
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fail: () => {
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console.warn('未获取到 shopInfo，使用默认设置');
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// shopInfo 为 null，computed 会自动返回默认值，无需手动赋值
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}
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});
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},
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methods: {
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initLanguage() {
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this.langList = this.$langConfig.list();
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this.langIndexMap = {};
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for (let i = 0; i < this.langList.length; i++) {
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this.langIndexMap[i] = this.langList[i].value;
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}
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const savedLang = uni.getStorageSync('lang');
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if (savedLang) {
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for (let i = 0; i < this.langList.length; i++) {
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if (this.langList[i].value === savedLang) {
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this.currentLangIndex = i;
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break;
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}
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}
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} else {
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this.currentLangIndex = 0;
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}
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},
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call() {
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if (this.tel) {
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uni.makePhoneCall({ phoneNumber: this.tel + '' });
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} else {
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uni.showToast({ title: '暂无联系电话', icon: 'none' });
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}
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},
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/**
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* 切换中英文语言，并刷新当前页面（保留所有参数）
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*/
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toggleLanguage() {
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this.currentLangIndex = this.currentLangIndex === 0 ? 1 : 0;
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const targetLang = this.langIndexMap[this.currentLangIndex];
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// 调用语言切换逻辑（设置 storage + 清空缓存）
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this.$langConfig.change(targetLang);
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// H5 环境需要强制刷新页面才能生效
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if (uni.getSystemInfoSync().platform === 'browser') {
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// 延迟 100ms 确保 change() 执行完成
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setTimeout(() => {
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window.location.reload();
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}, 100);
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}
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},
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openKefuSelectPopup() {
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const kefuNames = this.kefuList.map(item => item.name);
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uni.showActionSheet({
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itemList: kefuNames,
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success: (res) => {
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this.selectedKefu = this.kefuList[res.tapIndex];
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this.reinitCustomerService(this.selectedKefu);
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this.handleSelectedKefu();
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}
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});
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},
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reinitCustomerService(kefu) {
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this.customerService = createCustomerService(this, kefu);
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this.buttonConfig = this.customerService.getButtonConfig();
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},
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handleSelectedKefu() {
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const kefu = this.selectedKefu;
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if (!kefu) return;
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if (kefu.isOfficial) {
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uni.openCustomerServiceConversation({
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sessionFrom: 'weapp',
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showMessageCard: true
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});
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} else if (kefu.id === 'custom-kefu') {
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this.customerService.handleCustomerClick();
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} else if (kefu.id === 'qyweixin-kefu') {
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this.customerService.handleQyWeixinKefuClick();
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}
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},
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openAIChat() {
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uni.navigateTo({
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url: '/pages_tool/ai-chat/index',
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success: () => {
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console.log('✅ AI 客服跳转成功');
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},
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fail: (err) => {
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console.error('❌ 跳转失败:', err);
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uni.showToast({ title: '跳转失败，请重试', icon: 'none' });
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}
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});
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}
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}
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}
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</script>
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<style scoped>
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.fixed-box {
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position: fixed;
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right: 0rpx;
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bottom: 240rpx;
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/* #ifdef H5 */
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bottom: 320rpx;
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/* #endif */
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z-index: 10;
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border-radius: 120rpx;
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padding: 20rpx 0;
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display: flex;
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justify-content: center;
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flex-direction: column;
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width: 100rpx;
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box-sizing: border-box;
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transition: 0.3s;
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overflow: hidden;
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}
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.btn-item {
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display: flex;
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justify-content: center;
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text-align: center;
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flex-direction: column;
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line-height: 1;
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margin: 14rpx 0;
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transition: 0.1s;
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color: var(--hover-nav-text-color);
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border-radius: 40rpx;
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width: 80rpx;
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height: 80rpx;
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padding: 0;
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overflow: hidden;
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}
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/* 定义共同的背景颜色 */
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.common-bg {
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background-color: var(--hover-nav-bg-color); /* 使用变量以保持一致性 */
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}
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.btn-item text {
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font-size: 28rpx;
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}
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.iconfont,
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.icox {
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font-size: 36rpx;
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font-weight: bold;
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width: 100%;
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height: 100%;
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display: flex;
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justify-content: center;
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align-items: center;
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margin: 14rpx 0;
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background: #fff;
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border-radius: 50rpx;
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width: 80rpx;
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height: 80rpx;
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padding: 0;
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position: relative;
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}
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.iconfont text,
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.icox text {
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font-size: 36rpx;
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font-weight: bold;
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}
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.unread-badge {
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position: absolute;
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top: -5rpx;
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right: -5rpx;
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background-color: #ff4544;
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color: white;
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border-radius: 20rpx;
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min-width: 30rpx;
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height: 30rpx;
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font-size: 20rpx;
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line-height: 30rpx;
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text-align: center;
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padding: 0 8rpx;
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box-shadow: 0 2rpx 10rpx rgba(255, 69, 68, 0.3);
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}
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.ai-icon {
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font-size: 40rpx;
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width: 100%;
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height: 100%;
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display: flex;
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align-items: center;
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justify-content: center;
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}
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</style> |