298 lines
6.7 KiB
Vue
298 lines
6.7 KiB
Vue
<template>
|
||
<!-- 悬浮按钮 -->
|
||
<view v-if="pageCount == 1 || need" class="fixed-box" :style="{ height: fixBtnShow ? '330rpx' : '120rpx' }">
|
||
<!-- 微信小程序：区分官方客服和自定义客服 -->
|
||
<!-- #ifdef MP-WEIXIN -->
|
||
<!-- 官方客服：使用open-type="contact" -->
|
||
<button
|
||
class="btn-item"
|
||
v-if="fixBtnShow && useOfficialService"
|
||
hoverClass="none"
|
||
open-type="contact"
|
||
sessionFrom="weapp"
|
||
showMessageCard="true"
|
||
:style="{ backgroundImage: 'url(' + (kefuimg ? kefuimg : '') + ')', backgroundSize: '100% 100%' }"
|
||
>
|
||
<text class="icox icox-kefu" v-if="!kefuimg"></text>
|
||
</button>
|
||
<!-- 自定义客服：点击触发contactServicer -->
|
||
<button
|
||
class="btn-item"
|
||
v-if="fixBtnShow && !useOfficialService"
|
||
hoverClass="none"
|
||
@click="contactServicer"
|
||
:style="{ backgroundImage: 'url(' + (kefuimg ? kefuimg : '') + ')', backgroundSize: '100% 100%' }"
|
||
>
|
||
<text class="icox icox-kefu" v-if="!kefuimg"></text>
|
||
</button>
|
||
<!-- #endif -->
|
||
|
||
<!-- H5：自定义客服按钮 -->
|
||
<!-- #ifdef H5 -->
|
||
<button
|
||
class="btn-item"
|
||
v-if="fixBtnShow"
|
||
hoverClass="none"
|
||
@click="contactServicer"
|
||
:style="{ backgroundImage: 'url(' + (kefuimg ? kefuimg : '') + ')', backgroundSize: '100% 100%' }"
|
||
>
|
||
<text class="icox icox-kefu" v-if="!kefuimg"></text>
|
||
</button>
|
||
<!-- #endif -->
|
||
|
||
<!-- AI智能助手 -->
|
||
<view
|
||
class="btn-item"
|
||
v-if="fixBtnShow && enableAIKefuButton"
|
||
@click="openAIChat"
|
||
:style="{ backgroundImage: 'url(' + (aiAgentimg ? aiAgentimg : '') + ')', backgroundSize: '100% 100%' }"
|
||
>
|
||
<text class="ai-icon" v-if="!aiAgentimg">🤖</text>
|
||
<!-- 未读消息小红点 -->
|
||
<view v-if="unreadCount > 0" class="unread-badge">
|
||
<text class="badge-text">{{ unreadCount > 99 ? '99+' : unreadCount }}</text>
|
||
</view>
|
||
</view>
|
||
|
||
<!-- 电话 -->
|
||
<view
|
||
class="btn-item"
|
||
v-if="fixBtnShow"
|
||
@click="call()"
|
||
:style="{ backgroundImage: 'url(' + (phoneimg ? phoneimg : '') + ')', backgroundSize: '100% 100%' }"
|
||
>
|
||
<text class="iconfont icon-dianhua" v-if="!phoneimg"></text>
|
||
</view>
|
||
</view>
|
||
</template>
|
||
|
||
<script>
|
||
import { createCustomerService } from '@/common/js/customer-service.js';
|
||
import { mapGetters, mapMutations } from 'vuex';
|
||
|
||
export default {
|
||
name: 'hover-nav',
|
||
props: {
|
||
need: {
|
||
type: Boolean,
|
||
default: false
|
||
}
|
||
},
|
||
data() {
|
||
return {
|
||
pageCount: 0,
|
||
fixBtnShow: true,
|
||
tel: '',
|
||
kefuimg: '',
|
||
phoneimg: '',
|
||
customerService: null,
|
||
buttonConfig: null
|
||
};
|
||
},
|
||
created() {
|
||
this.kefuimg = this.$util.getDefaultImage().kefu;
|
||
this.phoneimg = this.$util.getDefaultImage().phone;
|
||
this.pageCount = getCurrentPages().length;
|
||
|
||
this.customerService = createCustomerService(this);
|
||
this.buttonConfig = this.customerService.getButtonConfig();
|
||
|
||
console.log(`buttonConfig: `, this.buttonConfig);
|
||
|
||
const that = this;
|
||
uni.getStorage({
|
||
key: 'shopInfo',
|
||
success(e) {
|
||
// 校验手机号是否有效
|
||
if (e.data && e.data.mobile && /^1[3-9]\d{9}$/.test(e.data.mobile)) {
|
||
that.tel = e.data.mobile;
|
||
}
|
||
},
|
||
fail() {
|
||
console.warn('未获取到店铺信息');
|
||
}
|
||
});
|
||
},
|
||
computed: {
|
||
...mapGetters([
|
||
'globalAIKefuConfig',
|
||
'aiUnreadCount'
|
||
]),
|
||
enableAIKefuButton() {
|
||
return this.buttonConfig?.type === 'aikefu' && this.enableAIChat;
|
||
},
|
||
aiAgentimg() {
|
||
return this.globalAIKefuConfig?.icon || this.$util.getDefaultImage().aiAgent || '';
|
||
},
|
||
unreadCount() {
|
||
return this.aiUnreadCount;
|
||
},
|
||
enableAIChat() {
|
||
return this.globalAIKefuConfig?.enable || true;
|
||
},
|
||
useOfficialService() {
|
||
if (!this.buttonConfig) return true;
|
||
// #ifdef MP-WEIXIN
|
||
if (this.buttonConfig.type === 'weapp') {
|
||
return this.buttonConfig.useOfficial !== false;
|
||
}
|
||
// #endif
|
||
return false;
|
||
}
|
||
},
|
||
methods: {
|
||
...mapMutations([
|
||
'setAiUnreadCount'
|
||
]),
|
||
/**
|
||
* 拨打电话逻辑：增加手机号校验和异常处理
|
||
*/
|
||
call() {
|
||
// 1. 校验手机号是否存在且有效
|
||
if (!this.tel || !/^1[3-9]\d{9}$/.test(this.tel)) {
|
||
uni.showToast({
|
||
title: '暂无有效联系电话',
|
||
icon: 'none',
|
||
duration: 2000
|
||
});
|
||
return;
|
||
}
|
||
|
||
// 2. 调用系统拨号API
|
||
uni.makePhoneCall({
|
||
phoneNumber: this.tel,
|
||
fail(err) {
|
||
console.log('拨号操作失败：', err);
|
||
// 非用户取消的情况，给出提示
|
||
if (err.errMsg !== 'makePhoneCall:fail cancel') {
|
||
uni.showToast({
|
||
title: '拨号失败，请稍后重试',
|
||
icon: 'none',
|
||
duration: 2000
|
||
});
|
||
}
|
||
}
|
||
});
|
||
},
|
||
openAIChat() {
|
||
if (this.enableAIChat) {
|
||
this.setAiUnreadCount(0);
|
||
}
|
||
this.$util.redirectTo('/pages_tool/ai-chat/index');
|
||
},
|
||
/**
|
||
* 处理客服点击：调用客服服务的统一处理方法
|
||
*/
|
||
contactServicer() {
|
||
// 移除错误的js路径跳转，直接调用客服服务的处理方法
|
||
this.customerService.handleCustomerClick({
|
||
// 可传递自定义参数，例如牛商客服参数、消息卡片参数
|
||
// niushop: { /* 牛商客服参数 */ },
|
||
// sendMessageTitle: '客服消息标题',
|
||
// sendMessagePath: '/pages/index/index',
|
||
// sendMessageImg: 'https://example.com/img.png'
|
||
});
|
||
}
|
||
}
|
||
};
|
||
</script>
|
||
|
||
<style lang="scss">
|
||
.container-box {
|
||
width: 100%;
|
||
|
||
.item-wrap {
|
||
border-radius: 10rpx;
|
||
|
||
.image-box {
|
||
border-radius: 10rpx;
|
||
}
|
||
|
||
image {
|
||
width: 100%;
|
||
height: auto;
|
||
border-radius: 10rpx;
|
||
will-change: transform;
|
||
}
|
||
}
|
||
}
|
||
|
||
//悬浮按钮
|
||
.fixed-box {
|
||
position: fixed;
|
||
right: 0rpx;
|
||
bottom: 200rpx;
|
||
z-index: 10;
|
||
border-radius: 120rpx;
|
||
padding: 20rpx 0;
|
||
display: flex;
|
||
justify-content: center;
|
||
flex-direction: column;
|
||
width: 100rpx;
|
||
box-sizing: border-box;
|
||
transition: 0.3s;
|
||
overflow: hidden;
|
||
|
||
.btn-item {
|
||
display: flex;
|
||
justify-content: center;
|
||
align-items: center;
|
||
text-align: center;
|
||
flex-direction: column;
|
||
line-height: 1;
|
||
margin: 14rpx 0;
|
||
transition: 0.1s;
|
||
background: #fff;
|
||
border-radius: 50rpx;
|
||
width: 80rpx;
|
||
height: 80rpx;
|
||
padding: 0;
|
||
position: relative;
|
||
|
||
text {
|
||
font-size: 36rpx;
|
||
font-weight: bold;
|
||
}
|
||
|
||
view {
|
||
font-size: 26rpx;
|
||
font-weight: bold;
|
||
}
|
||
|
||
// 未读消息小红点
|
||
.unread-badge {
|
||
position: absolute;
|
||
top: -5rpx;
|
||
right: -5rpx;
|
||
background-color: #ff4544;
|
||
color: white;
|
||
border-radius: 20rpx;
|
||
min-width: 30rpx;
|
||
height: 30rpx;
|
||
font-size: 10rpx;
|
||
line-height: 30rpx;
|
||
text-align: center;
|
||
padding: 0 8rpx;
|
||
z-index: 1;
|
||
box-shadow: 0 2rpx 10rpx rgba(255, 69, 68, 0.3);
|
||
|
||
.badge-text {
|
||
font-size: 8rpx;
|
||
// #ifdef MP-WEIXIN
|
||
font-size: 20rpx;
|
||
// #endif
|
||
}
|
||
}
|
||
|
||
// AI图标样式优化
|
||
.ai-icon {
|
||
font-size: 40rpx;
|
||
display: flex;
|
||
align-items: center;
|
||
justify-content: center;
|
||
width: 100%;
|
||
height: 100%;
|
||
}
|
||
}
|
||
}
|
||
</style> |