398 lines
9.8 KiB
Vue
398 lines
9.8 KiB
Vue
<template>
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<view class="ai-chat-page">
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<!-- 页面头部 -->
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<view class="page-header">
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<view class="header-left">
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<button class="back-btn" @click="goBack">
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<text class="iconfont icon-back"></text>
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</button>
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</view>
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<view class="header-center">
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<text class="header-title">AI智能客服</text>
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<text class="header-subtitle">在线为您服务</text>
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</view>
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<view class="header-right">
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<button class="menu-btn" @click="showMenu">
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<text class="iconfont icon-menu"></text>
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</button>
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</view>
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</view>
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<!-- 聊天内容区域 -->
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<view class="chat-content">
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<!-- AI聊天组件 -->
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<ai-chat-message
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ref="chat"
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:initial-messages="initialMessages"
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:user-avatar="userAvatar"
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:ai-avatar="aiAvatar"
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@message-sent="onMessageSent"
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@ai-response="onAIResponse"
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@action-click="onActionClick"
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@history-loaded="onHistoryLoaded"
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@file-preview="onFilePreview"
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@audio-play="onAudioPlay"
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@audio-pause="onAudioPause"
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@video-play="onVideoPlay"
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@video-pause="onVideoPause"
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@link-open="onLinkOpen"
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@product-view="onProductView"
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@input-change="onInputChange" />
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</view>
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<!-- 底部tabBar占位 -->
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<!-- <view class="page-bottom" :style="{ height: computedTabBarHeight }"></view> -->
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</view>
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</template>
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<script>
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export default {
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data() {
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return {
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initialMessages: [
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{
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id: 1,
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role: 'ai',
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type: 'text',
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content: '您好！我是AI智能客服，很高兴为您服务！\n\n我可以帮您：\n• 解答产品相关问题\n• 处理订单问题\n• 提供技术支持\n• 推荐相关商品\n\n请告诉我您需要什么帮助？',
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timestamp: Date.now() - 60000,
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actions: [
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{ type: 'like', count: 0 },
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{ type: 'dislike', count: 0 }
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]
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}
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],
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userAvatar: '/static/images/user-avatar.png',
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aiAvatar: '/static/images/ai-avatar.png',
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tabBarHeight: '56px'
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}
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},
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computed: {
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// 获取底部栏高度
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computedTabBarHeight() {
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return this.tabBarHeight || '56px'
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}
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},
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onLoad() {
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// 页面加载时初始化
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this.initChat()
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},
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methods: {
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// 初始化聊天
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initChat() {
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// 可以在这里加载历史消息
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console.log('AI聊天页面初始化')
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},
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// 返回上一页
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goBack() {
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uni.navigateBack()
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},
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// 显示菜单
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showMenu() {
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uni.showActionSheet({
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itemList: ['清空聊天', '导出记录', '设置', '帮助'],
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success: (res) => {
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switch (res.tapIndex) {
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case 0:
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this.clearChat()
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break
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case 1:
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this.exportChat()
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break
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case 2:
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this.showSettings()
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break
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case 3:
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this.showHelp()
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break
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}
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}
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})
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},
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// 清空聊天
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clearChat() {
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uni.showModal({
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title: '提示',
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content: '确定要清空聊天记录吗？',
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success: (res) => {
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if (res.confirm) {
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this.$refs.chat.clearMessages()
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// 重新添加欢迎消息
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this.$refs.chat.addMessage({
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id: Date.now(),
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role: 'ai',
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type: 'text',
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content: '聊天记录已清空，有什么可以帮助您的吗？',
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timestamp: Date.now()
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})
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}
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}
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})
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},
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// 导出聊天记录
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exportChat() {
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uni.showToast({
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title: '功能开发中',
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icon: 'none'
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})
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},
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// 显示设置
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showSettings() {
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uni.navigateTo({
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url: '/pages/settings/index'
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})
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},
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// 显示帮助
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showHelp() {
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const helpMessage = {
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id: Date.now(),
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role: 'ai',
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type: 'markdown',
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content: `# 使用帮助
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## 基本功能
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- **发送消息**: 在输入框中输入文字后发送
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- **语音输入**: 点击麦克风图标进行语音输入
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- **附件发送**: 点击+号可以发送图片、文件、位置
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## 消息类型
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- **文本消息**: 普通文字对话
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- **Markdown**: 支持格式化的文档内容
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- **文件**: 支持各种文件格式预览
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- **音频**: 支持语音消息播放
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- **视频**: 支持视频播放
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- **链接**: 支持网页链接跳转
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- **商品**: 支持商品卡片展示
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## 操作功能
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- **点赞/踩**: 对AI回复进行评价
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- **复制**: 长按消息可复制内容
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- **转发**: 支持消息转发功能`,
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timestamp: Date.now()
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}
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this.$refs.chat.addMessage(helpMessage)
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},
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// 用户发送消息
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onMessageSent(message) {
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console.log('用户发送消息:', message)
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// 模拟AI回复
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setTimeout(() => {
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this.generateAIResponse(message)
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}, 1000)
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},
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// AI回复消息
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onAIResponse(message) {
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console.log('AI回复消息:', message)
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},
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// 生成AI回复
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generateAIResponse(userMessage) {
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const responses = [
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'我理解您的需求，让我为您详细解答。',
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'感谢您的提问，这是一个很好的问题。',
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'根据您的问题，我建议您可以考虑以下几个方面：',
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'这个问题很常见，让我为您提供一些解决方案。',
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'我明白您的困惑，让我帮您分析一下。'
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]
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const randomResponse = responses[Math.floor(Math.random() * responses.length)]
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const aiMessage = {
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id: Date.now(),
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role: 'ai',
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type: 'text',
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content: `${randomResponse}\n\n您的问题"${userMessage.content}"我已经收到，正在为您处理中...`,
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timestamp: Date.now(),
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actions: [
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{ type: 'like', count: 0 },
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{ type: 'dislike', count: 0 }
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]
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}
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this.$refs.chat.addMessage(aiMessage)
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this.$emit('ai-response', aiMessage)
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},
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// 操作按钮点击
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onActionClick({ action, message }) {
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console.log('操作点击:', action, message)
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switch (action.type) {
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case 'like':
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uni.showToast({
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title: '感谢您的反馈！',
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icon: 'success'
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})
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break
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case 'dislike':
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uni.showToast({
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title: '我们会改进服务',
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icon: 'none'
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})
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break
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}
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},
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// 历史消息加载完成
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onHistoryLoaded(messages) {
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console.log('历史消息加载完成:', messages.length)
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},
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// 文件预览
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onFilePreview(message) {
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console.log('文件预览:', message)
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uni.showToast({
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title: '打开文件: ' + message.fileName,
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icon: 'none'
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})
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},
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// 音频播放
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onAudioPlay(message) {
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console.log('音频播放:', message)
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},
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// 音频暂停
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onAudioPause(message) {
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console.log('音频暂停:', message)
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},
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// 视频播放
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onVideoPlay(message) {
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console.log('视频播放:', message)
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},
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// 视频暂停
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onVideoPause(message) {
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console.log('视频暂停:', message)
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},
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// 链接打开
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onLinkOpen(message) {
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console.log('链接打开:', message)
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uni.showModal({
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title: '打开链接',
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content: `确定要打开链接：${message.url} 吗？`,
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success: (res) => {
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if (res.confirm) {
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// #ifdef H5
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window.open(message.url, '_blank')
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// #endif
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// #ifdef APP-PLUS
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plus.runtime.openURL(message.url)
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// #endif
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}
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}
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})
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},
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// 商品查看
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onProductView(message) {
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console.log('商品查看:', message)
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uni.showToast({
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title: '查看商品: ' + message.title,
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icon: 'none'
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})
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},
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// 输入内容变化
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onInputChange(value) {
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console.log('输入内容:', value)
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}
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}
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}
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</script>
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<style lang="scss">
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/* 引入图标字体 */
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@import url('/common/css/iconfont.css');
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/* 页面样式 */
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.ai-chat-page {
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height: 100vh;
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display: flex;
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flex-direction: column;
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background-color: #f8f8f8;
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overflow: hidden;
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}
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/* 聊天内容区域 */
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.chat-content {
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flex: 1;
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display: flex;
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flex-direction: column;
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overflow: hidden;
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height: calc(100vh - 120rpx); /* 减去头部高度 */
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}
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.page-header {
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display: flex;
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align-items: center;
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justify-content: space-between;
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padding: 20rpx 30rpx;
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background-color: white;
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border-bottom: 2rpx solid #eeeeee;
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.header-left, .header-right {
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flex: 1;
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.back-btn, .menu-btn {
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width: 60rpx;
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height: 60rpx;
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border-radius: 50%;
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background-color: #f8f8f8;
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display: flex;
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align-items: center;
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justify-content: center;
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.iconfont {
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font-size: 32rpx;
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color: #666;
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}
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}
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}
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.header-center {
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flex: 2;
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text-align: center;
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.header-title {
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display: block;
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font-size: 36rpx;
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font-weight: bold;
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color: #333;
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}
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.header-subtitle {
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display: block;
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font-size: 24rpx;
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color: #999;
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margin-top: 5rpx;
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}
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}
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.header-right {
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text-align: right;
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}
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}
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/* 底部tabBar占位样式 */
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.page-bottom {
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width: 100%;
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background-color: transparent;
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}
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</style> |