chore：删除了project.private.config.json

chore:运行正常的版本
chore：电话按钮客服按钮背景白色圈改成正圆
2025-12-22 11:30:11 +08:00 · 2025-12-22 11:02:56 +08:00 · 2025-12-19 17:18:36 +08:00 · 2025-12-19 17:07:57 +08:00 · 2025-12-19 14:05:48 +08:00 · 2025-12-19 11:59:52 +08:00
22 changed files with 5469 additions and 3701 deletions
--- a/App.vue
+++ b/App.vue
@@ -1,43 +1,51 @@
 <script>
 	import auth from 'common/js/auth.js';
 	import colorList from 'common/js/style_color.js'
-	import { Weixin } from 'common/js/wx-jssdk.js';
+	import {
+		Weixin
+	} from 'common/js/wx-jssdk.js';

 	export default {
 		mixins: [auth],
 		onLaunch: function(options) {
-			// 处理uniacid存储
+			// console.log(options.query.uniacid)
 			if(options.query.uniacid){
 				uni.setStorageSync('uniacid', options.query.uniacid);
+				console.log(uni.getStorageSync('uniacid'))
 			}
 			uni.hideTabBar();

 			// #ifdef MP
 			const updateManager = uni.getUpdateManager();
-			updateManager.onCheckForUpdate(() => {});
-			updateManager.onUpdateReady((res) => {
+			updateManager.onCheckForUpdate(function(res) {
+				// 请求完新版本信息的回调
+			});
+
+			updateManager.onUpdateReady(function(res) {
 				uni.showModal({
 					title: '更新提示',
 					content: '新版本已经准备好，是否重启应用？',
 					success(res) {
-						if (res.confirm) updateManager.applyUpdate();
+						if (res.confirm) {
+							// 新的版本已经下载好，调用 applyUpdate 应用新版本并重启
+							updateManager.applyUpdate();
+						}
 					}
 				});
 			});
-			updateManager.onUpdateFailed(() => {});
+
+			updateManager.onUpdateFailed(function(res) {
+				// 新的版本下载失败
+			});
 			// #endif

 			// #ifdef H5
 			if (uni.getSystemInfoSync().platform == 'ios') {
 				uni.setStorageSync('initUrl', location.href);
 			}
-			this.$nextTick(() => {
-				this.createIndependentChatbot();
-			});
 			// #endif

-			// 网络状态监听
-			uni.onNetworkStatusChange((res) => {
+			uni.onNetworkStatusChange(function(res) {
 				if (!res.isConnected) {
 					uni.showModal({
 						title: '网络失去链接',
@@ -47,38 +55,80 @@
 				}
 			});

-			// 初始化store
 			this.$store.dispatch('init');

-			// 批量同步store数据
-			const storeKeys = [
-				{key: 'themeStyle', mutation: 'setThemeStyle', handler: (v) => colorList[v]},
-				{key: 'addonIsExist', mutation: 'setAddonIsExist'},
-				{key: 'defaultImg', mutation: 'setDefaultImg'},
-				{key: 'siteInfo', mutation: 'setSiteInfo'},
-				{key: 'globalStoreConfig', mutation: 'setGlobalStoreConfig'},
-				{key: 'globalStoreInfo', mutation: 'setGlobalStoreInfo'},
-				{key: 'defaultStoreInfo', mutation: 'setDefaultStoreInfo'},
-				{key: 'servicerConfig', mutation: 'setServicerConfig'},
-				{key: 'copyright', mutation: 'setCopyright'},
-				{key: 'mapConfig', mutation: 'setMapConfig'},
-				{key: 'token', mutation: 'setToken'},
-				{key: 'memberInfo', mutation: 'setMemberInfo'}
-			];
-			storeKeys.forEach(item => {
-				const value = uni.getStorageSync(item.key);
-				if (value) {
-					const data = item.handler ? item.handler(value) : value;
-					this.$store.commit(item.mutation, data);
-				}
-			});
+			// 存储到store中

-			// 会员信息存在时同步购物车
+			// 主题风格
+			if (uni.getStorageSync('themeStyle')) {
+				this.$store.commit('setThemeStyle', colorList[uni.getStorageSync('themeStyle')]);
+			}
+
+			// 插件是否存在
+			if (uni.getStorageSync('addonIsExist')) {
+				this.$store.commit('setAddonIsExist', uni.getStorageSync('addonIsExist'));
+			}
+
+			// 默认图
+			if (uni.getStorageSync('defaultImg')) {
+				this.$store.commit('setDefaultImg', uni.getStorageSync('defaultImg'));
+			}
+
+			// 站点信息
+			if (uni.getStorageSync('siteInfo')) {
+				this.$store.commit('setSiteInfo', uni.getStorageSync('siteInfo'));
+			}
+
+			// 门店配置
+			if (uni.getStorageSync('globalStoreConfig')) {
+				this.$store.commit('setGlobalStoreConfig', uni.getStorageSync('globalStoreConfig'));
+			}
+
+			// 门店信息
+			if (uni.getStorageSync('globalStoreInfo')) {
+				this.$store.commit('setGlobalStoreInfo', uni.getStorageSync('globalStoreInfo'));
+			}
+
+			// 默认门店信息
+			if (uni.getStorageSync('defaultStoreInfo')) {
+				this.$store.commit('setDefaultStoreInfo', uni.getStorageSync('defaultStoreInfo'));
+			}
+
+			// 客服配置
+			if (uni.getStorageSync('servicerConfig')) {
+				this.$store.commit('setServicerConfig', uni.getStorageSync('servicerConfig'));
+			}
+			
+			// 企业微信配置
+			if (uni.getStorageSync('wxworkConfig')) {
+				this.$store.commit('setWxworkConfig', uni.getStorageSync('wxworkConfig'));
+			}
+
+			// 版权信息
+			if (uni.getStorageSync('copyright')) {
+				this.$store.commit('setCopyright', uni.getStorageSync('copyright'));
+			}
+
+			// 地址配置
+			if (uni.getStorageSync('mapConfig')) {
+				this.$store.commit('setMapConfig', uni.getStorageSync('mapConfig'));
+			}
+
+			if (uni.getStorageSync('token')) {
+				this.$store.commit('setToken', uni.getStorageSync('token'));
+			}
+
+			// 会员信息
 			if (uni.getStorageSync('memberInfo')) {
+				this.$store.commit('setMemberInfo', uni.getStorageSync('memberInfo'));
+
+				// 查询购物车信息
 				this.$store.dispatch('getCartNumber');
 			}

 			// #ifdef H5
+			// 自动授权登录
+			// 未登录情况下
 			if (!uni.getStorageSync('memberInfo')) {
 				this.getAuthInfo();
 			}
@@ -95,17 +145,18 @@
 			// #endif

 			// #ifdef MP-ALIPAY
-			if (options.query?.m) uni.setStorageSync('source_member', options.query.m);
+			if (options.query && options.query.m) uni.setStorageSync('source_member', options.query.m);
 			// #endif
 		},
 		onShow: function(options) {
 			// #ifdef MP
+			// 自动授权登录
 			this.getAuthInfo();
 			if (this.$store.state.token) {
 				this.$api.sendRequest({
 					url: '/api/member/info',
 					success: (res) => {
-						if (res.code >= 10) { 
+						if (res.code >= 0) {
 							this.$store.commit('setMemberInfo', res.data);
 						}
 					}
@@ -114,251 +165,47 @@
 			// #endif

 			// #ifdef MP-ALIPAY
-			if (options.query?.m) uni.setStorageSync('source_member', options.query.m);
+			if (options.query && options.query.m) uni.setStorageSync('source_member', options.query.m);
 			// #endif
 		},
 		onHide: function() {},
 		methods: {
-			// 安全的 HTML 转义（防止 XSS）
-			htmlEncode(str) {
-				if (typeof str !== 'string') return '';
-				return str
-					.replace(/&/g, '&amp;')
-					.replace(/</g, '&lt;')
-					.replace(/>/g, '&gt;')
-					.replace(/"/g, '&quot;')
-					.replace(/'/g, '&#039;');
-			},
-
-			createIndependentChatbot() {
-				console.log('创建响应式智能客服窗口...');
-
-				// 清除已存在的元素
-				document.querySelectorAll('[id^="independent-chat-"]').forEach(el => el.remove());
-
-				// ========== 按钮 ==========
-				const chatBtn = document.createElement('div');
-				chatBtn.id = 'independent-chat-btn';
-				chatBtn.innerHTML = '💬';
-				chatBtn.style.cssText = `
-					width: 56px;
-					height: 56px;
-					border-radius: 50%;
-					position: fixed;
-					bottom: calc(180px + env(safe-area-inset-bottom, 0px));
-					right: 0px;
-					z-index: 999999;
-					cursor: pointer;
-					display: flex;
-					align-items: center;
-					justify-content: center;
-					color: white;
-					font-size: 24px;
-					box-shadow: 0 4px 12px rgba(0,0,0,0.2);
-					background: linear-gradient(135deg, #ff9a9e, #fad0c4, #a1c4fd, #c2e9fb, #d4fc79, #96e6a1);
-					background-size: 300% 300%;
-					animation: rainbowPulse 4s ease infinite;
-					user-select: none;
-					-webkit-user-drag: none;
-				`;
-				document.body.appendChild(chatBtn);
-
-				// ========== 聊天窗口 ==========
-				const chatWindow = document.createElement('div');
-				chatWindow.id = 'independent-chat-window';
-				chatWindow.style.cssText = `
-					position: fixed;
-					z-index: 999998;
-					border-radius: 12px;
-					background: white;
-					box-shadow: 0 4px 20px rgba(0,0,0,0.2);
-					display: none;
-					flex-direction: column;
-					overflow: hidden;
-				`;
-				document.body.appendChild(chatWindow);
-
-				// 头部
-				const chatHeader = document.createElement('div');
-				chatHeader.style.cssText = `
-					height: 50px;
-					background: #1C64F2;
-					color: white;
-					display: flex;
-					align-items: center;
-					justify-content: space-between;
-					padding: 0 16px;
-					font-size: 18px;
-					font-weight: 600;
-				`;
-				chatHeader.innerHTML = `<span>智能客服</span><span id="close-chat-window" style="cursor:pointer;font-size:24px;">×</span>`;
-				chatWindow.appendChild(chatHeader);
-
-				// 内容区
-				const chatContent = document.createElement('div');
-				chatContent.style.cssText = `
-					flex: 1;
-					padding: 16px;
-					overflow-y: auto;
-					background: #f9fafb;
-				`;
-				chatContent.innerHTML = `
-					<div style="display:flex;margin-bottom:16px;">
-						<div style="width:36px;height:36px;border-radius:50%;background:#1C64F2;color:white;display:flex;align-items:center;justify-content:center;margin-right:8px;">🤖</div>
-						<div style="background:white;padding:8px 12px;border-radius:8px;max-width:70%;">您好！有什么可以帮到您的吗？</div>
-					</div>
-				`;
-				chatWindow.appendChild(chatContent);
-
-				// 输入区
-				const chatInputArea = document.createElement('div');
-				chatInputArea.style.cssText = `
-					height: 60px;
-					display: flex;
-					align-items: center;
-					padding: 0 16px;
-					border-top: 1px solid #eee;
-				`;
-				const chatInput = document.createElement('input');
-				chatInput.type = 'text';
-				chatInput.placeholder = '请输入您的问题...';
-				chatInput.style.cssText = `
-					flex: 1;
-					height: 36px;
-					padding: 0 12px;
-					border: 1px solid #ddd;
-					border-radius: 18px;
-					outline: none;
-					font-size: 14px;
-				`;
-				const sendBtn = document.createElement('button');
-				sendBtn.innerText = '发送'; // 横排文字
-				sendBtn.style.cssText = `
-					margin-left: 12px;
-					padding: 6px 16px;
-					background: #1C64F2;
-					color: white;
-					border: none;
-					border-radius: 18px;
-					cursor: pointer;
-					font-size: 14px;
-					white-space: nowrap; /* 防止换行 */
-					text-align: center; /* 居中 */
-					line-height: 1.5; /* 调整高度 */
-				`;
-				chatInputArea.appendChild(chatInput);
-				chatInputArea.appendChild(sendBtn);
-				chatWindow.appendChild(chatInputArea);
-
-				// ========== 响应式尺寸控制 ==========
-				const updateWindowSize = () => {
-					const isMobile = window.innerWidth <= 768;
-					if (isMobile) {
-						chatWindow.style.width = 'calc(90vw - 40px)';
-						chatWindow.style.maxWidth = '400px';
-						chatWindow.style.height = '70vh';
-						chatWindow.style.maxHeight = '600px';
-						chatWindow.style.right = '5vw';
-						chatWindow.style.bottom = 'calc(86px + env(safe-area-inset-bottom, 0px))';
-					} else {
-						chatWindow.style.width = '360px';
-						chatWindow.style.height = '520px';
-						chatWindow.style.maxWidth = 'none';
-						chatWindow.style.maxHeight = 'none';
-						chatWindow.style.right = '20px';
-						chatWindow.style.bottom = '86px';
-					}
-					chatContent.style.maxHeight = 'calc(100% - 110px)';
-				};
-
-				// 初始化并监听窗口变化
-				updateWindowSize();
-				window.addEventListener('resize', updateWindowSize);
-
-				// ========== 交互逻辑 ==========
-				let isShow = false;
-				const toggleChat = () => {
-					isShow = !isShow;
-					chatWindow.style.display = isShow ? 'flex' : 'none';
-					if (isShow) {
-						updateWindowSize(); // 确保旋转/切换后尺寸正确
-						chatInput.focus();
-					}
-				};
-
-				chatBtn.onclick = toggleChat;
-				document.getElementById('close-chat-window').onclick = () => {
-					isShow = false;
-					chatWindow.style.display = 'none';
-				};
-
-				document.addEventListener('click', (e) => {
-					if (!chatBtn.contains(e.target) && !chatWindow.contains(e.target)) {
-						isShow = false;
-						chatWindow.style.display = 'none';
-					}
-				});
-
-				// 发送消息
-				const sendMessage = () => {
-					const msg = chatInput.value.trim();
-					if (!msg) return;
-					const safeMsg = this.htmlEncode(msg);
-					chatContent.insertAdjacentHTML('beforeend', `
-						<div style="display:flex;margin-bottom:16px;justify-content:flex-end;">
-							<div style="background:#1C64F2;color:white;padding:8px 12px;border-radius:8px;max-width:70%;">
-								${safeMsg}
-							</div>
-							<div style="width:36px;height:36px;border-radius:50%;background:#eee;display:flex;align-items:center;justify-content:center;margin-left:8px;">👤</div>
-						</div>
-					`);
-					chatInput.value = '';
-					chatContent.scrollTop = chatContent.scrollHeight;
-					setTimeout(() => {
-						chatContent.insertAdjacentHTML('beforeend', `
-							<div style="display:flex;margin-bottom:16px;">
-								<div style="width:36px;height:36px;border-radius:50%;background:#1C64F2;color:white;display:flex;align-items:center;justify-content:center;margin-right:8px;">🤖</div>
-								<div style="background:white;padding:8px 12px;border-radius:8px;max-width:70%;">
-									已收到您的问题："${safeMsg}"，我们会尽快回复！
-								</div>
-							</div>
-						`);
-						chatContent.scrollTop = chatContent.scrollHeight;
-					}, 800);
-				};
-
-				sendBtn.onclick = sendMessage;
-				chatInput.onkeydown = (e) => {
-					if (e.key === 'Enter') {
-						e.preventDefault();
-						sendMessage();
-					}
-				};
-
-				console.log('响应式智能客服窗口创建完成');
-			},
-
+			/**
+			 * 获取授权信息
+			 */
 			getAuthInfo() {
 				// #ifdef H5
 				if (this.$util.isWeiXin()) {
 					this.$util.getUrlCode(urlParams => {
-						if (urlParams.source_member) uni.setStorageSync('source_member', urlParams.source_member);
-						if (urlParams.code === undefined) {
+						if (urlParams.source_member) uni.setStorageSync('source_member', urlParams
+							.source_member);
+
+						if (urlParams.code == undefined) {
 							this.$api.sendRequest({
 								url: '/wechat/api/wechat/authcode',
-								data: { redirect_url: location.href, scopes: 'snsapi_userinfo' },
-								success: (res) => res.code >= 0 && (location.href = res.data)
+								data: {
+									redirect_url: location.href,
+									scopes: 'snsapi_userinfo'
+								},
+								success: res => {
+									if (res.code >= 0) {
+										location.href = res.data;
+									}
+								}
 							});
 						} else {
 							this.$api.sendRequest({
 								url: '/wechat/api/wechat/authcodetoopenid',
-								data: { code: urlParams.code },
-								success: (res) => {
+								data: {
+									code: urlParams.code
+								},
+								success: res => {
 									if (res.code >= 0) {
-										const data = {};
-										res.data.openid && (data.wx_openid = res.data.openid);
-										res.data.unionid && (data.wx_unionid = res.data.unionid);
-										res.data.userinfo && Object.assign(data, res.data.userinfo);
+										let data = {};
+										if (res.data.openid) data.wx_openid = res.data.openid;
+										if (res.data.unionid) data.wx_unionid = res.data.unionid;
+										if (res.data.userinfo) Object.assign(data, res.data
+											.userinfo);
 										this.authLogin(data);
 									}
 								}
@@ -367,97 +214,105 @@
 					});
 				}
 				// #endif
+
 				// #ifdef MP
-				this.getCode(data => this.authLogin(data, 'authOnlyLogin'));
+				this.getCode(data => {
+					this.authLogin(data, 'authOnlyLogin');
+				});
 				// #endif
 			},
+			/**
+			 * 授权登录
+			 */
 			authLogin(data, type = 'authLogin') {
-				uni.getStorageSync('source_member') && (data.source_member = uni.getStorageSync('source_member'));
+				if (uni.getStorageSync('source_member')) data.source_member = uni.getStorageSync('source_member');
+
 				uni.setStorageSync('authInfo', data);
+
 				this.$api.sendRequest({
-					url: type === 'authLogin' ? '/api/login/auth' : '/api/login/authonlylogin',
+					url: type == 'authLogin' ? '/api/login/auth' : '/api/login/authonlylogin',
 					data,
-					success: (res) => {
+					success: res => {
 						if (res.code >= 0) {
 							this.$store.commit('setToken', res.data.token);
-							this.getMemberInfo();
+							this.getMemberInfo()
 							this.$store.dispatch('getCartNumber');
 						}
 					}
 				});
 			},
+			/**
+			 * 公众号分享设置
+			 */
 			shareConfig() {
 				this.$api.sendRequest({
 					url: '/wechat/api/wechat/share',
-					data: { url: window.location.href },
-					success: (res) => {
-						if (res.code === 0) {
-							const wxJS = new Weixin();
+					data: {
+						url: window.location.href
+					},
+					success: res => {
+						if (res.code == 0) {
+							var wxJS = new Weixin();
 							wxJS.init(res.data.jssdk_config);
-							const share_data = JSON.parse(JSON.stringify(res.data.share_config.data));
-							share_data && wxJS.setShareData({
-								title: share_data.title,
-								desc: share_data.desc,
-								link: share_data.link,
-								imgUrl: this.$util.img(share_data.imgUrl)
-							}, res => console.log(res));
-							res.data.share_config.permission.hideOptionMenu 
-								? wxJS.weixin.hideOptionMenu() 
-								: wxJS.weixin.showOptionMenu();
+
+							let share_data = JSON.parse(JSON.stringify(res.data.share_config.data));
+							if (share_data) {
+								wxJS.setShareData({
+										title: share_data.title,
+										desc: share_data.desc,
+										link: share_data.link,
+										imgUrl: this.$util.img(share_data.imgUrl)
+									},
+									res => {
+										console.log(res);
+									}
+								);
+							}
+
+							let hideOptionMenu = res.data.share_config.permission.hideOptionMenu;
+							let hideMenuItems = res.data.share_config.permission.hideMenuItems;
+
+							if (hideOptionMenu) {
+								wxJS.weixin.hideOptionMenu(); //屏蔽分享好友等按钮
+							} else {
+								wxJS.weixin.showOptionMenu(); //放开分享好友等按钮
+							}
 						}
-					}
+					},
+					fail: err => {}
 				});
 			},
 			getMemberInfo() {
 				this.$api.sendRequest({
 					url: '/api/member/info',
-					success: (res) => res.code >= 0 && this.$store.commit('setMemberInfo', res.data)
+					success: (res) => {
+						if (res.code >= 0) {
+							// 登录成功，存储会员信息
+							this.$store.commit('setMemberInfo', res.data);
+						}
+					}
 				});
 			}
 		},
 		watch: {
 			$route: {
 				handler(newName, oldName) {
-					this.$util.isWeiXin() && this.shareConfig();
+					if (this.$util.isWeiXin()) {
+						this.shareConfig();
+					}
 				},
+				// 代表在wacth里声明了firstName这个方法之后立即先去执行handler方法
 				immediate: true
 			}
 		}
 	};
 </script>
-
 <style lang="scss">
 	@import './common/css/main.scss';
 	@import './common/css/iconfont.css';
-	@import './common/css/icondiy.css';
-	@import './common/css/icon/extend.css';
-
-	page {
+	@import './common/css/icondiy.css'; // 自定义图标库
+	@import './common/css/icon/extend.css'; // 扩展图标库
+	page{
 		background: #f4f6fa;
 	}
-	body {
-		padding-bottom: 80px !important;
-	}
-
-	/* 聊天窗口滚动条美化 */
-	#independent-chat-window div::-webkit-scrollbar {
-		width: 4px;
-	}
-	#independent-chat-window div::-webkit-scrollbar-thumb {
-		background: #ddd;
-		border-radius: 2px;
-	}
-
-	/* 彩虹动画 */
-	@keyframes rainbowPulse {
-		0% { background-position: 0% 50%; }
-		50% { background-position: 100% 50%; }
-		100% { background-position: 0% 50%; }
-	}
-
-	/* 强制固定定位，防止被其他样式干扰 */
-	#independent-chat-btn,
-	#independent-chat-window {
-		position: fixed !important;
-	}
 </style>
--- a/common/js/ai-service.js
+++ b/common/js/ai-service.js
@@ -1,349 +1,434 @@
-import http from './http.js'
-import store from '@/store/index.js'
-
-export default {
-  /**
-   * 发送消息到Dify API
-   * @param {string} message 用户消息内容
-   * @param {Object} options 配置选项
-   * @returns {Promise} 
-   */
-  async sendMessage(message, options = {}) {
-    try {
-      // 获取AI配置
-      const aiConfig = store.getters.globalAIKefuConfig
-
-      // const new_conversationId =  await this.generateConversationId()
-      
-      // 构建Dify API请求参数
-      const params = {
-        url: '/api/kefu/chat', // 后端代理接口
-        data: {
-          message: message,
-          // conversation_id: options.conversationId ?? new_conversationId,
-          user_id: store.state.memberInfo?.id || 'anonymous',
-          stream: options.stream || false, // 是否流式响应
-          // Dify API参数
-          inputs: {},
-          query: message,
-          response_mode: options.stream ? 'streaming' : 'blocking',
-          user: store.state.memberInfo?.id || 'anonymous'
-        },
-        header: {
-          'Content-Type': 'application/json'
-        }
-      }
-      
-      // 发送请求
-      const response = await http.sendRequest({
-        ...params,
-        async: false // 使用Promise方式
-      })
-      
-      return this.handleResponse(response, options)
-      
-    } catch (error) {
-      console.error('Dify API请求失败:', error)
-      throw new Error('AI服务暂时不可用，请稍后重试')
-    }
-  },
-  
-  /**
-   * 流式消息处理
-   * @param {string} message 用户消息
-   * @param {Function} onChunk 流式数据回调
-   * @param {Function} onComplete 完成回调
-   */
-  async sendStreamMessage(message, onChunk, onComplete) {
-    try {
-        // 使用HTTP流式请求
-        return this.sendHttpStream(message, onChunk, onComplete)
-      
-    } catch (error) {
-      console.error('流式消息发送失败:', error)
-      throw error
-    }
-  },
-  
-  /**
-   * WebSocket连接
-   */
-  connectWebSocket(message, onChunk, onComplete) {
-    return new Promise((resolve, reject) => {
-      const aiConfig = store.getters.globalAIKefuConfig
-      const wsUrl = aiConfig.difyWsUrl
-      
-      if (!wsUrl) {
-        reject(new Error('未配置WebSocket地址'))
-        return
-      }
-      
-      // #ifdef H5
-      const ws = new WebSocket(wsUrl)
-      
-      ws.onopen = () => {
-        // 发送消息
-        ws.send(JSON.stringify({
-          message: message,
-          user_id: store.state.memberInfo?.id || 'anonymous',
-          conversation_id: this.generateConversationId()
-        }))
-      }
-      
-      ws.onmessage = (event) => {
-        try {
-          const data = JSON.parse(event.data)
-          if (data.type === 'chunk' && onChunk) {
-            onChunk(data.content)
-          } else if (data.type === 'complete' && onComplete) {
-            onComplete(data.content)
-            ws.close()
-            resolve(data.content)
-          }
-        } catch (e) {
-          console.error('WebSocket消息解析失败:', e)
-        }
-      }
-      
-      ws.onerror = (error) => {
-        console.error('WebSocket连接错误:', error)
-        reject(error)
-      }
-      
-      ws.onclose = () => {
-        console.log('WebSocket连接关闭')
-      }
-      // #endif
-      
-      // #ifdef MP-WEIXIN || APP-PLUS
-      // 小程序和APP使用uni.connectSocket
-      uni.connectSocket({
-        url: wsUrl,
-        success: () => {
-          uni.onSocketOpen(() => {
-            uni.sendSocketMessage({
-              data: JSON.stringify({
-                message: message,
-                user_id: store.state.memberInfo?.id || 'anonymous',
-                conversation_id: this.generateConversationId()
-              })
-            })
-          })
-          
-          uni.onSocketMessage((res) => {
-            try {
-              const data = JSON.parse(res.data)
-              if (data.type === 'chunk' && onChunk) {
-                onChunk(data.content)
-              } else if (data.type === 'complete' && onComplete) {
-                onComplete(data.content)
-                uni.closeSocket()
-                resolve(data.content)
-              }
-            } catch (e) {
-              console.error('WebSocket消息解析失败:', e)
-            }
-          })
-          
-          uni.onSocketError((error) => {
-            console.error('WebSocket连接错误:', error)
-            reject(error)
-          })
-        },
-        fail: (error) => {
-          reject(error)
-        }
-      })
-      // #endif
-    })
-  },
-  
-  /**
-   * HTTP流式请求
-   */
-  async sendHttpStream(message, onChunk, onComplete) {
-    const aiConfig = store.getters.globalAIKefuConfig
-    
-    const params = {
-      url: '/api/kefu/chat-stream',
-      data: {
-        message: message,
-        conversation_id: this.generateConversationId(),
-        user_id: store.state.memberInfo?.id || 'anonymous',
-        stream: true
-      },
-      header: {
-        'Content-Type': 'application/json'
-      }
-    }
-    
-    if (aiConfig?.difyApiKey) {
-      params.header['Authorization'] = `Bearer ${aiConfig.difyApiKey}`
-    }
-    
-    // 使用fetch API进行流式请求（H5环境）
-    // #ifdef H5
-    try {
-      const response = await fetch(`/api/kefu/chat-messages`, {
-        method: 'POST',
-        headers: {
-          'Content-Type': 'application/json',
-        },
-        body: JSON.stringify({
-          inputs: {},
-          query: message,
-          response_mode: 'streaming',
-          user: store.state.memberInfo?.id || 'anonymous'
-        })
-      })
-      
-      const reader = response.body.getReader()
-      const decoder = new TextDecoder()
-      let content = ''
-      
-      while (true) {
-        const { done, value } = await reader.read()
-        if (done) break
-        
-        const chunk = decoder.decode(value)
-        const lines = chunk.split('\n')
-        
-        for (const line of lines) {
-          if (line.startsWith('data: ')) {
-            try {
-              const data = JSON.parse(line.slice(6))
-              if (data.event === 'text_message' && data.text) {
-                content += data.text
-                if (onChunk) onChunk(data.text)
-              }
-            } catch (e) {
-              // 忽略解析错误
-            }
-          }
-        }
-      }
-      
-      if (onComplete) onComplete(content)
-      return content
-      
-    } catch (error) {
-      console.error('HTTP流式请求失败:', error)
-      throw error
-    }
-    // #endif
-    
-    // 非H5环境使用普通请求模拟流式效果
-    // #ifndef H5
-    const response = await http.sendRequest({
-      ...params,
-      async: false
-    })
-    
-    // 模拟流式效果
-    if (response.success && response.data) {
-      const content = response.data
-      const chunkSize = 3
-      let index = 0
-      
-      const streamInterval = setInterval(() => {
-        if (index < content.length) {
-          const chunk = content.substring(index, index + chunkSize)
-          index += chunkSize
-          if (onChunk) onChunk(chunk)
-        } else {
-          clearInterval(streamInterval)
-          if (onComplete) onComplete(content)
-        }
-      }, 100)
-    }
-    // #endif
-  },
-  
-  /**
-   * 处理API响应
-   */
-  handleResponse(response, options) {
-    if (response.code === 0 || response.success) {
-      return {
-        success: true,
-        content: response.data?.answer || response.data?.content || response.data?.reply|| response.data,
-        conversationId: response.data?.conversation_id,
-        messageId: response.data?.message_id
-      }
-    } else {
-      throw new Error(response.message || 'AI服务返回错误')
-    }
-  },
-  
-  /**
-   * 生成会话ID
-   */
-  async generateConversationId() {
-          // 构建Dify API请求参数
-      const params = {
-        url: '/api/kefu/createConversation', // 后端代理接口
-        data: {
-          uniacid: store.state.uniacid,
-          user_id: store.state.memberInfo?.id || 'anonymous',
-          member_id: store.state.memberInfo?.id || '',
-        },
-        header: {
-          'Content-Type': 'application/json'
-        }
-      }
-      
-      // 发送请求
-      const response = await http.sendRequest({
-        ...params,
-        async: false // 使用Promise方式
-      })
-      
-      return this.handleResponse(response, options)
-  },
-  
-  /**
-   * 获取AI服务状态
-   */
-  async getServiceStatus() {
-    try {
-      // 简单的健康检查
-      const response = await http.sendRequest({
-        url: '/api/kefu/health',
-        async: false,
-        data: {}
-      })
-
-      const available = [response?.data?.status, response?.data?.components?.ai_service_config?.status].filter(item => item === 'healthy').length > 0;
-      
-      return {
-        available,
-        reason: available ? '服务正常' : '服务异常'
-      }
-      
-    } catch (error) {
-      return {
-        available: false,
-        reason: '服务检查失败'
-      }
-    }
-  },
-  
-  /**
-   * 清除会话历史
-   */
-  async clearConversation(conversationId) {
-    try {
-      const response = await http.sendRequest({
-        url: '/api/kefu/clear-conversation',
-        data: { conversation_id: conversationId },
-        async: false
-      })
-      
-      return response.success
-      
-    } catch (error) {
-      console.error('清除会话失败:', error)
-      return false
-    }
-  }
-}
+import Config from './config.js'
+import http from './http.js'
+import store from '@/store/index.js'
+
+let currentConversationId = null;
+const CONVERSATION_KEY = 'ai_conversation_id';
+
+// 初始化时从本地读取会话ID
+try {
+  const saved = uni.getStorageSync(CONVERSATION_KEY);
+  if (saved) {
+    currentConversationId = saved;
+  }
+} catch (e) {
+  console.warn('读取会话ID失败:', e);
+}
+
+export default {
+  /**
+   * 发送普通消息（blocking 模式）
+   */
+  async sendMessage(message, options = {}) {
+    try {
+      const aiConfig = store.getters.globalAIKefuConfig;
+      const params = {
+        url: '/api/kefu/chat',
+        data: {
+          user_id: store.state.memberInfo?.id || 'anonymous',
+          stream: false,
+          inputs: {},
+          query: message,
+          response_mode: 'blocking', // 强制 blocking
+          user: store.state.memberInfo?.id || 'anonymous',
+          conversation_id: this.getConversationId() || ''
+        },
+        header: {
+          'Content-Type': 'application/json'
+        }
+      };
+
+      console.log('Sending blocking request to:', params.url);
+      console.log('Request data:', params.data);
+
+      const response = await http.sendRequest({
+        ...params,
+        async: false
+      });
+
+      const result = this.handleResponse(response);
+      if (result.conversationId) {
+        this.setConversationId(result.conversationId);
+      }
+      return result;
+    } catch (error) {
+      console.error('Dify API请求失败:', error);
+      throw new Error('AI服务暂时不可用，请稍后重试');
+    }
+  },
+
+  /**
+   * 流式消息入口（自动适配平台）
+   */
+  async sendStreamMessage(message, onChunk, onComplete) {
+    // #ifdef MP-WEIXIN
+    // 微信小程序：降级为普通请求 + 前端打字模拟
+    try {
+      const result = await this.sendMessage(message);
+      const content = result.content || '';
+      const conversationId = result.conversationId || '';
+
+      // 保存会话ID（确保连续对话）
+      if (conversationId) {
+        this.setConversationId(conversationId);
+      }
+
+      // 模拟打字效果
+      let index = 0;
+      const chunkSize = 2; // 每次显示2个字符
+      return new Promise((resolve) => {
+        const timer = setInterval(() => {
+          if (index < content.length) {
+            const chunk = content.substring(index, index + chunkSize);
+            index += chunkSize;
+            if (onChunk) onChunk(chunk);
+          } else {
+            clearInterval(timer);
+            if (onComplete) {
+              onComplete({
+                content: content,
+                conversation_id: conversationId
+              });
+            }
+            resolve({ content, conversation_id: conversationId });
+          }
+        }, 80); // 打字速度：80ms/次
+      });
+    } catch (error) {
+      console.error('小程序流式消息降级失败:', error);
+      if (onComplete) {
+        onComplete({ error: error.message || '发送失败' });
+      }
+      throw error;
+    }
+    // #endif
+
+    // #ifdef H5
+    // H5：使用真实流式（EventSource / Fetch）
+    return this.sendHttpStream(message, onChunk, onComplete);
+    // #endif
+  },
+
+  /**
+   * HTTP 流式请求（仅 H5 使用）
+   */
+  async sendHttpStream(message, onChunk, onComplete) {
+    // #ifdef H5
+    try {
+      const url = Config.baseUrl + `/api/kefu/chat`;
+      const response = await fetch(url, {
+        method: 'POST',
+        headers: {
+          'Content-Type': 'application/json',
+          'Accept': 'text/event-stream',
+        },
+        body: JSON.stringify({
+          uniacid: store.state.uniacid || '1',
+          inputs: {},
+          query: message,
+          response_mode: 'streaming',
+          user_id: store.state.memberInfo?.id || 'anonymous',
+          conversation_id: this.getConversationId() || ''
+        })
+      });
+
+      if (!response.ok) {
+        throw new Error(`HTTP ${response.status}`);
+      }
+      if (!response.body) {
+        throw new Error('响应体不可用');
+      }
+
+      const reader = response.body.getReader();
+      const decoder = new TextDecoder('utf-8');
+      let buffer = '';
+      let content = '';
+      let conversationId = '';
+
+      function processBuffer(buf, callback) {
+        const lines = buf.split('\n');
+        buf = lines.pop() || '';
+        for (const line of lines) {
+          const trimmed = line.trim();
+          if (trimmed.startsWith('data:')) {
+            const jsonStr = trimmed.slice(5).trim();
+            if (jsonStr) {
+              try {
+                const data = JSON.parse(jsonStr);
+                if (data.event === 'message') {
+                  const text = data.answer || data.text || '';
+                  content += text;
+                  callback(text);
+                }
+                if (data.conversation_id) {
+                  conversationId = data.conversation_id;
+                }
+                if (data.event === 'message_end') {
+                  // 可选：提前完成
+                }
+              } catch (e) {
+                console.warn('解析流数据失败:', e);
+              }
+            }
+          }
+        }
+        return buf;
+      }
+
+      while (true) {
+        const { done, value } = await reader.read();
+        if (done) break;
+        buffer += decoder.decode(value, { stream: true });
+        buffer = processBuffer(buffer, (chunk) => {
+          if (onChunk) onChunk(chunk);
+        });
+      }
+
+      if (onComplete) {
+        onComplete({
+          content,
+          conversation_id: conversationId
+        });
+      }
+      return { content, conversation_id: conversationId };
+    } catch (error) {
+      console.error('H5 流式请求失败:', error);
+      throw error;
+    }
+    // #endif
+
+    // #ifdef MP-WEIXIN
+    // 理论上不会执行到这里，但防止 fallback
+    return this.sendStreamMessage(message, onChunk, onComplete);
+    // #endif
+  },
+
+  /**
+   * 处理API响应（统一格式）
+   */
+  handleResponse(response) {
+    if (response.code === 0 || response.success) {
+      return {
+        success: true,
+        content: response.data?.answer || response.data?.content || response.data?.reply || response.data,
+        conversationId: response.data?.conversation_id,
+        messageId: response.data?.message_id
+      };
+    } else {
+      throw new Error(response.message || 'AI服务返回错误');
+    }
+  },
+
+  /**
+   * 获取当前会话ID
+   */
+  getConversationId() {
+    return currentConversationId;
+  },
+
+  /**
+   * 设置并持久化会话ID
+   */
+  setConversationId(id) {
+    if (id && id !== currentConversationId) {
+      currentConversationId = id;
+      try {
+        uni.setStorageSync(CONVERSATION_KEY, id);
+      } catch (e) {
+        console.error('保存会话ID失败:', e);
+      }
+    }
+  },
+
+  /**
+   * 清除会话ID
+   */
+  clearConversationId() {
+    currentConversationId = null;
+    try {
+      uni.removeStorageSync(CONVERSATION_KEY);
+    } catch (e) {
+      console.error('清除会话ID失败:', e);
+    }
+  },
+
+  /**
+   * 生成新会话（如需）
+   */
+  async generateConversationId() {
+    const params = {
+      url: '/api/kefu/createConversation',
+      data: {
+        uniacid: store.state.uniacid,
+        user_id: store.state.memberInfo?.id || 'anonymous',
+        member_id: store.state.memberInfo?.id || '',
+      },
+      header: {
+        'Content-Type': 'application/json'
+      }
+    };
+    const response = await http.sendRequest({
+      ...params,
+      async: false
+    });
+    return this.handleResponse(response);
+  },
+
+  /**
+   * 获取服务状态
+   */
+  async getServiceStatus() {
+    try {
+      const response = await http.sendRequest({
+        url: '/api/kefu/health',
+        async: false,
+        data: {}
+      });
+      const available = [response?.data?.status, response?.data?.components?.ai_service_config?.status]
+        .filter(item => item === 'healthy').length > 0;
+      return {
+        available,
+        reason: available ? '服务正常' : '服务异常'
+      };
+    } catch (error) {
+      return {
+        available: false,
+        reason: '服务检查失败'
+      };
+    }
+  },
+
+  /**
+   * 清除会话历史（调用后端接口）
+   */
+  async clearConversation(conversationId) {
+    try {
+      const response = await http.sendRequest({
+        url: '/api/kefu/clear-conversation',
+        data: { conversation_id: conversationId },
+        async: false
+      });
+      return response.success;
+    } catch (error) {
+      console.error('清除会话失败:', error);
+      return false;
+    }
+  },
+
+  /**
+   * 获取会话历史
+   */
+  async getConversationHistory(params = {}) {
+    try {
+      if (!params.conversation_id) {
+        throw new Error('会话ID（conversation_id）是必填参数');
+      }
+      const requestData = {
+        uniacid: params.uniacid || store.state.uniacid || '1',
+        conversation_id: params.conversation_id,
+        user_id: params.user_id || store.state.memberInfo?.id || 'anonymous',
+        limit: params.limit || 20,
+        offset: params.offset || 0,
+        member_id: params.member_id || store.state.memberInfo?.id || '',
+        token: params.token || ''
+      };
+      const response = await http.sendRequest({
+        url: '/api/kefu/getHistory',
+        data: requestData,
+        header: {
+          'Content-Type': 'application/json'
+        },
+        async: false
+      });
+      if (response.code === 0 || response.success) {
+        return {
+          success: true,
+          data: response.data,
+          messages: response.data?.messages || [],
+          total: response.data?.total || 0,
+          page_info: response.data?.page_info || { limit: 20, offset: 0 }
+        };
+      } else {
+        throw new Error(response.message || '获取会话历史失败');
+      }
+    } catch (error) {
+      console.error('获取会话历史失败:', error);
+      throw new Error(error.message || '获取会话历史时发生错误，请稍后重试');
+    }
+  },
+
+  // ================================
+  // 以下方法仅用于 H5，小程序无效
+  // ================================
+
+  /**
+   * [H5 Only] EventSource 流式聊天（备用）
+   */
+  chatWithEventSource(message, conversationId = '', onMessage, onComplete, onError) {
+    // #ifdef H5
+    if (window.currentEventSource) {
+      window.currentEventSource.close();
+    }
+    const params = new URLSearchParams({
+      uniacid: store.state.uniacid || '1',
+      user_id: store.state.memberInfo?.id || '123456',
+      query: message,
+      conversation_id: conversationId || '',
+      stream: 'true'
+    });
+    const url = `${Config.baseUrl}/api/kefu/chat?${params.toString()}`;
+    try {
+      const eventSource = new EventSource(url);
+      window.currentEventSource = eventSource;
+      let aiMessage = '';
+      eventSource.onmessage = (event) => {
+        try {
+          const data = JSON.parse(event.data);
+          if (data.event === 'message') {
+            aiMessage += data.answer || '';
+            if (onMessage) onMessage(data.answer || '');
+          }
+          if (data.event === 'message_end') {
+            if (onComplete) onComplete({ 
+              conversation_id: data.conversation_id,
+              message: aiMessage 
+            });
+          }
+        } catch (error) {
+          console.error('解析消息失败:', error);
+        }
+      };
+      eventSource.onerror = (error) => {
+        console.error('EventSource错误:', error);
+        if (onError) onError({ error: '连接失败' });
+        window.currentEventSource = null;
+      };
+      return eventSource;
+    } catch (error) {
+      console.error('创建EventSource失败:', error);
+      if (onError) onError({ error: error.message });
+      return null;
+    }
+    // #endif
+    // #ifdef MP-WEIXIN
+    console.warn('chatWithEventSource 不支持微信小程序');
+    return null;
+    // #endif
+  },
+
+  /**
+   * [H5 Only] Fetch 流式聊天（备用）
+   */
+  async chatWithFetchStream(message, conversationId = '', onMessage, onComplete, onError) {
+    // #ifdef H5
+    // 实际逻辑已在 sendHttpStream 中实现，此处可复用或留空
+    return this.sendHttpStream(message, onMessage, (res) => {
+      onComplete?.({ message: res.content, conversation_id: res.conversation_id });
+    });
+    // #endif
+    // #ifdef MP-WEIXIN
+    console.warn('chatWithFetchStream 不支持微信小程序');
+    return null;
+    // #endif
+  }
+};
--- a/common/js/customer-service.js
+++ b/common/js/customer-service.js
@@ -0,0 +1,511 @@
+/**
+ * 客服统一处理服务
+ * 整合各种客服方式，提供统一的调用接口
+ */
+export class CustomerService {
+    constructor(vueInstance, externalConfig = null) {
+        this.vm = vueInstance;
+        this.externalConfig = externalConfig; // 外部传入的最新配置（优先级最高）
+        this.latestPlatformConfig = null;
+    }
+
+    /**
+     * 强制刷新配置（支持传入外部配置）
+     * @param {Object} externalConfig 外部最新配置
+     */
+    refreshConfig(externalConfig = null) {
+        this.externalConfig = externalConfig || this.externalConfig;
+        this.latestPlatformConfig = null;
+        return this.getPlatformConfig();
+    }
+
+    /**
+     * 获取平台配置
+     * @returns {Object} 平台对应的客服配置
+     */
+    getPlatformConfig() {
+        if (this.latestPlatformConfig) {
+            return this.latestPlatformConfig;
+        }
+
+        // 优先级：外部传入的最新配置 > vuex配置 > 空对象
+        const servicerConfig = this.externalConfig || this.vm.$store.state.servicerConfig || {};
+        console.log(`【实时客服配置】`, servicerConfig);
+
+        let platformConfig = null;
+        // #ifdef H5
+        platformConfig = servicerConfig.h5 ? (typeof servicerConfig.h5 === 'object' ? servicerConfig.h5 : null) : null;
+        // #endif
+
+        // #ifdef MP-WEIXIN
+        platformConfig = servicerConfig.weapp ? (typeof servicerConfig.weapp === 'object' ? servicerConfig.weapp : null) : null;
+        // #endif
+
+        // #ifdef MP-ALIPAY
+        platformConfig = servicerConfig.aliapp ? (typeof servicerConfig.aliapp === 'object' ? servicerConfig.aliapp : null) : null;
+        // #endif
+
+        // #ifdef PC
+        platformConfig = servicerConfig.pc ? (typeof servicerConfig.pc === 'object' ? servicerConfig.pc : null) : null;
+        // #endif
+
+        // 处理空数组情况（你的配置中pc/aliapp是空数组，转为null）
+        if (Array.isArray(platformConfig)) {
+            platformConfig = null;
+        }
+
+        this.latestPlatformConfig = platformConfig;
+        return platformConfig;
+    }
+
+    /**
+     * 获取企业微信配置
+     * @returns {Object} 企业微信配置
+     */
+    getWxworkConfig() {
+        return this.vm.$store.state.wxworkConfig || {};
+    }
+
+    /**
+     * 检查客服配置是否可用
+     * @returns {boolean} 是否有可用配置
+     */
+    isConfigAvailable() {
+        const config = this.getPlatformConfig();
+        return config && typeof config === 'object' && config.type;
+    }
+
+    /**
+     * 验证客服配置完整性
+     * @returns {Object} 验证结果
+     */
+    validateConfig() {
+        const config = this.getPlatformConfig();
+        const wxworkConfig = this.getWxworkConfig();
+        
+        const result = {
+            isValid: true,
+            errors: [],
+            warnings: []
+        };
+
+        if (!config) {
+            result.isValid = false;
+            result.errors.push('客服配置不存在');
+            return result;
+        }
+
+        if (config.type === 'aikefu') {
+            return result;
+        }
+
+        if (!config.type) {
+            result.isValid = false;
+            result.errors.push('客服类型未配置');
+        }
+
+        if (config.type === 'wxwork') {
+            if (!wxworkConfig) {
+                result.isValid = false;
+                result.errors.push('企业微信配置不存在');
+            } else {
+                if (!wxworkConfig.enable) {
+                    result.warnings.push('企业微信功能未启用');
+                }
+                if (!wxworkConfig.contact_url) {
+                    result.warnings.push('企业微信活码链接未配置，将使用原有客服方式');
+                }
+            }
+        }
+
+        return result;
+    }
+
+    /**
+     * 跳转到Dify客服页面
+     */
+    openDifyService() {
+        try {
+            if (this.vm.setAiUnreadCount) {
+                this.vm.setAiUnreadCount(0);
+            }
+            // 强制跳转，忽略框架层的封装
+            uni.redirectTo({
+                url: '/pages_tool/ai-chat/index',
+                fail: (err) => {
+                    // 兜底：使用window.location跳转（H5）
+                    // #ifdef H5
+                    window.location.href = '/pages_tool/ai-chat/index';
+                    // #endif
+                    console.error('跳转Dify客服失败:', err);
+                    uni.showToast({
+                        title: '跳转客服失败',
+                        icon: 'none'
+                    });
+                }
+            });
+        } catch (e) {
+            console.error('跳转Dify客服异常:', e);
+            uni.showToast({
+                title: '跳转客服失败',
+                icon: 'none'
+            });
+        }
+    }
+
+    /**
+     * 处理客服点击事件
+     * @param {Object} options 选项参数
+     */
+    handleCustomerClick(options = {}) {
+        const validation = this.validateConfig();
+        if (!validation.isValid) {
+            console.error('客服配置验证失败:', validation.errors);
+            this.showConfigErrorPopup(validation.errors);
+            return;
+        }
+
+        if (validation.warnings.length > 0) {
+            console.warn('客服配置警告:', validation.warnings);
+        }
+
+        const config = this.getPlatformConfig();
+        const { niushop = {}, sendMessageTitle = '', sendMessagePath = '', sendMessageImg = '' } = options;
+
+        if (config.type === 'none') {
+            this.showNoServicePopup();
+            return;
+        }
+
+        // 核心分支：根据最新的type处理
+        switch (config.type) {
+            case 'aikefu':
+                this.openDifyService();
+                break;
+            case 'wxwork':
+                this.openWxworkService(false, config, options);
+                break;
+            case 'third':
+                this.openThirdService(config);
+                break;
+            case 'niushop':
+                this.openNiushopService(niushop);
+                break;
+            case 'weapp':
+                this.openWeappService(config, options);
+                break;
+            case 'aliapp':
+                this.openAliappService(config);
+                break;
+            default:
+                this.makePhoneCall();
+        }
+    }
+
+    /**
+     * 打开企业微信客服
+     * @param {boolean} useOriginalService 是否使用原有客服方式
+     * @param {Object} servicerConfig 客服配置
+     * @param {Object} options 选项参数
+     */
+    openWxworkService(useOriginalService = false, servicerConfig = null, options = {}) {
+        const config = servicerConfig || this.getPlatformConfig();
+        const wxworkConfig = this.getWxworkConfig();
+        const { sendMessageTitle = '', sendMessagePath = '', sendMessageImg = '' } = options;
+
+        // #ifdef MP-WEIXIN
+        if (wxworkConfig?.enable && wxworkConfig?.contact_url && !useOriginalService) {
+            wx.navigateToMiniProgram({
+                appId: 'wxeb490c6f9b154ef9',
+                path: `pages/contacts/externalContactDetail?url=${encodeURIComponent(wxworkConfig.contact_url)}`,
+                success: () => console.log('跳转企业微信成功'),
+                fail: (err) => {
+                    console.error('跳转企业微信失败:', err);
+                    this.fallbackToOriginalService();
+                }
+            });
+        } else {
+            wx.openCustomerServiceChat({
+                extInfo: { url: config.wxwork_url },
+                corpId: config.corpid,
+                showMessageCard: true,
+                sendMessageTitle,
+                sendMessagePath,
+                sendMessageImg
+            });
+        }
+        // #endif
+
+        // #ifdef H5
+        if (wxworkConfig?.enable && wxworkConfig?.contact_url) {
+            window.location.href = wxworkConfig.contact_url;
+        } else if (config.wxwork_url) {
+            location.href = config.wxwork_url;
+        } else {
+            this.fallbackToPhoneCall();
+        }
+        // #endif
+    }
+
+    /**
+     * 打开第三方客服
+     * @param {Object} config 客服配置
+     */
+    openThirdService(config) {
+        if (config.third_url) {
+            window.location.href = config.third_url;
+        } else {
+            this.fallbackToPhoneCall();
+        }
+    }
+
+    /**
+     * 打开牛商客服
+     * @param {Object} niushop 牛商参数
+     */
+    openNiushopService(niushop) {
+        if (Object.keys(niushop).length > 0) {
+            this.vm.$util.redirectTo('/pages_tool/chat/room', niushop);
+        } else {
+            this.makePhoneCall();
+        }
+    }
+
+    /**
+     * 打开微信小程序客服
+     * @param {Object} config 客服配置
+     * @param {Object} options 选项参数
+     */
+    openWeappService(config, options = {}) {
+        if (!this.shouldUseCustomService(config)) {
+            console.log('使用官方微信小程序客服');
+            return;
+        }
+
+        console.log('使用自定义微信小程序客服');
+        this.handleCustomWeappService(config, options);
+    }
+
+    /**
+     * 处理自定义微信小程序客服
+     * @param {Object} config 客服配置
+     * @param {Object} options 选项参数
+     */
+    handleCustomWeappService(config, options = {}) {
+        const { sendMessageTitle = '', sendMessagePath = '', sendMessageImg = '' } = options;
+
+        if (config.customServiceUrl) {
+            let url = config.customServiceUrl;
+            const params = [];
+            if (sendMessageTitle) params.push(`title=${encodeURIComponent(sendMessageTitle)}`);
+            if (sendMessagePath) params.push(`path=${encodeURIComponent(sendMessagePath)}`);
+            if (sendMessageImg) params.push(`img=${encodeURIComponent(sendMessageImg)}`);
+            
+            if (params.length > 0) {
+                url += (url.includes('?') ? '&' : '?') + params.join('&');
+            }
+            
+            uni.navigateTo({
+                url: url,
+                fail: (err) => {
+                    console.error('跳转自定义客服页面失败:', err);
+                    this.tryThirdPartyService(config, options);
+                }
+            });
+            return;
+        }
+
+        this.tryThirdPartyService(config, options);
+    }
+
+    /**
+     * 尝试使用第三方客服
+     * @param {Object} config 客服配置
+     * @param {Object} options 选项参数
+     */
+    tryThirdPartyService(config, options = {}) {
+        if (config.thirdPartyServiceUrl) {
+            // #ifdef H5
+            window.open(config.thirdPartyServiceUrl, '_blank');
+            // #endif
+            
+            // #ifdef MP-WEIXIN
+            if (config.thirdPartyMiniAppId) {
+                wx.navigateToMiniProgram({
+                    appId: config.thirdPartyMiniAppId,
+                    path: config.thirdPartyMiniAppPath || '',
+                    fail: (err) => {
+                        console.error('跳转第三方小程序失败:', err);
+                        this.fallbackToPhoneCall();
+                    }
+                });
+            } else {
+                uni.setClipboardData({
+                    data: config.thirdPartyServiceUrl,
+                    success: () => {
+                        uni.showModal({
+                            title: '客服链接已复制',
+                            content: '客服链接已复制到剪贴板，请在浏览器中粘贴访问',
+                            showCancel: false
+                        });
+                    }
+                });
+            }
+            // #endif
+            return;
+        }
+
+        this.fallbackToPhoneCall();
+    }
+
+    /**
+     * 降级到电话客服
+     */
+    fallbackToPhoneCall() {
+        uni.showModal({
+            title: '联系客服',
+            content: '在线客服暂时不可用，是否拨打电话联系客服？',
+            success: (res) => {
+                if (res.confirm) {
+                    this.makePhoneCall();
+                }
+            }
+        });
+    }
+
+    /**
+     * 打开支付宝小程序客服
+     * @param {Object} config 客服配置
+     */
+    openAliappService(config) {
+        console.log('支付宝小程序客服', config);
+        switch (config.type) {
+            case 'aikefu':
+                this.openDifyService();
+                break;
+            case 'third':
+                this.openThirdService(config);
+                break;
+            default:
+                console.log('使用支付宝官方客服');
+                break;
+        }
+    }
+
+    /**
+     * 拨打电话
+     */
+    makePhoneCall() {
+        this.vm.$api.sendRequest({
+            url: '/api/site/shopcontact',
+            success: res => {
+                if (res.code === 0 && res.data?.mobile) {
+                    uni.makePhoneCall({
+                        phoneNumber: res.data.mobile
+                    });
+                } else {
+                    uni.showToast({
+                        title: '暂无客服电话',
+                        icon: 'none'
+                    });
+                }
+            },
+            fail: () => {
+                uni.showToast({
+                    title: '获取客服电话失败',
+                    icon: 'none'
+                });
+            }
+        });
+    }
+
+    /**
+     * 显示无客服弹窗
+     */
+    showNoServicePopup() {
+        const siteInfo = this.vm.$store.state.siteInfo || {};
+        const message = siteInfo?.site_tel 
+            ? `请联系客服，客服电话是${siteInfo.site_tel}` 
+            : '抱歉，商家暂无客服，请线下联系';
+
+        uni.showModal({
+            title: '联系客服',
+            content: message,
+            showCancel: false
+        });
+    }
+
+    /**
+     * 显示配置错误弹窗
+     * @param {Array} errors 错误列表
+     */
+    showConfigErrorPopup(errors) {
+        const message = errors.join('\n');
+        uni.showModal({
+            title: '配置错误',
+            content: `客服配置有误：\n${message}`,
+            showCancel: false
+        });
+    }
+
+    /**
+     * 降级处理：使用原有客服方式
+     */
+    fallbackToOriginalService() {
+        uni.showModal({
+            title: '提示',
+            content: '无法直接添加企业微信客服，是否使用其他方式联系客服？',
+            success: (res) => {
+                if (res.confirm) {
+                    this.openWxworkService(true);
+                }
+            }
+        });
+    }
+
+    /**
+     * 获取客服按钮配置
+     * @returns {Object} 按钮配置
+     */
+    getButtonConfig() {
+        const config = this.getPlatformConfig();
+        if (!config) return { openType: '' };
+
+        let openType = '';
+        // #ifdef MP-WEIXIN
+        if (config.type === 'weapp') {
+            openType = config.useOfficial !== false ? 'contact' : '';
+        }
+        // #endif
+
+        // #ifdef MP-ALIPAY
+        if (config.type === 'aliapp') openType = 'contact';
+        // #endif
+
+        return { ...config, openType };
+    }
+
+    /**
+     * 判断是否应该使用自定义客服处理
+     * @param {Object} config 客服配置
+     * @returns {boolean} 是否使用自定义客服
+     */
+    shouldUseCustomService(config) {
+        // #ifdef MP-WEIXIN
+        if (config?.type === 'weapp') {
+            return config.useOfficial === false;
+        }
+        // #endif
+        return true;
+    }
+}
+
+/**
+ * 创建客服服务实例
+ * @param {Object} vueInstance Vue实例
+ * @param {Object} externalConfig 外部最新配置
+ * @returns {CustomerService} 客服服务实例
+ */
+export function createCustomerService(vueInstance, externalConfig = null) {
+    return new CustomerService(vueInstance, externalConfig);
+}
--- a/common/js/golbalConfig.js
+++ b/common/js/golbalConfig.js
@@ -1,186 +1,190 @@
-export default {
-	data() {
-		return {
-			// 页面样式，动态设置主色调
-			themeColor: '' //''--base-color:#fa5d14;--base-help-color:#ff7e00;'
-		}
-	},
-	onLoad() {},
-	onShow() {
-		// 刷新多语言
-		this.$langConfig.refresh();
-		let time = setInterval(() => {
-			let theme = this.themeStyle;
-			if (theme && theme.main_color) {
-				this.themeColorSet();
-				clearInterval(time);
-			}
-		}, 50);
-	},
-	computed: {
-		themeStyle() {
-			return this.$store.state.themeStyle;
-		},
-		// 插件是否存在
-		addonIsExist() {
-			return this.$store.state.addonIsExist;
-		},
-		tabBarList() {
-			return this.$store.state.tabBarList;
-		},
-		siteInfo() {
-			return this.$store.state.siteInfo;
-		},
-		memberInfo() {
-			return this.$store.state.memberInfo;
-		},
-		storeToken() {
-			return this.$store.state.token;
-		},
-		bottomNavHidden() {
-			return this.$store.state.bottomNavHidden;
-		},
-		globalStoreConfig() {
-			return this.$store.state.globalStoreConfig;
-		},
-		globalStoreInfo() {
-			return this.$store.state.globalStoreInfo;
-		},
-		// 定位信息
-		location() {
-			return this.$store.state.location;
-		},
-		// 定位信息（缓存）
-		locationStorage() {
-			let data = uni.getStorageSync('location');
-			if (data) {
-				var date = new Date();
-				if (this.mapConfig.wap_valid_time > 0) {
-					data.is_expired = (date.getTime() / 1000) > data.valid_time; // 是否过期
-				} else {
-					data.is_expired = false;
-				}
-			}
-			return data;
-		},
-		// 默认总店（定位失败后使用）
-		defaultStoreInfo() {
-			return this.$store.state.defaultStoreInfo;
-		},
-		// 组件刷新计数
-		componentRefresh() {
-			return this.$store.state.componentRefresh;
-		},
-		// 客服配置
-		servicerConfig() {
-			return this.$store.state.servicerConfig;
-		},
-		diySeckillInterval() {
-			return this.$store.state.diySeckillInterval;
-		},
-		tabBarHeight() {
-			return this.$store.state.tabBarHeight;
-		},
-		mapConfig() {
-			return this.$store.state.mapConfig;
-		},
-		copyright() {
-			let copyright = this.$store.state.copyright;
-			// 判断是否授权
-			if (copyright && !copyright.auth) {
-				copyright.logo = '';
-				copyright.copyright_link = '';
-			}
-			return copyright;
-		},
-		cartList() {
-			return this.$store.state.cartList;
-		},
-		cartIds() {
-			return this.$store.state.cartIds;
-		},
-		cartNumber() {
-			return this.$store.state.cartNumber;
-		},
-		cartMoney() {
-			return this.$store.state.cartMoney;
-		}
-	},
-	methods: {
-		themeColorSet() {
-			let theme = this.themeStyle;
-			this.themeColor = `--base-color:${theme.main_color};--base-help-color:${theme.aux_color};`;
-			if (this.tabBarHeight != '56px') this.themeColor += `--tab-bar-height:${this.tabBarHeight};`
-			Object.keys(theme).forEach(key => {
-				let data = theme[key];
-				if (typeof(data) == "object") {
-					Object.keys(data).forEach(k => {
-						this.themeColor += '--' + k.replace(/_/g, "-") + ':' + data[k] + ';';
-					});
-				} else if (typeof(key) == "string" && key) {
-					this.themeColor += '--' + key.replace(/_/g, "-") + ':' + data + ';';
-				}
-			});
-			for (let i = 9; i >= 5; i--) {
-				let color = this.$util.colourBlend(theme.main_color, '#ffffff', (i / 10));
-				this.themeColor += `--base-color-light-${i}:${color};`;
-			}
-		},
-		// 颜色变浅（>0）、变深函数（<0）
-		lightenDarkenColor(color, amount) {
-
-			var usePound = false;
-
-			if (color[0] == "#") {
-				color = color.slice(1);
-				usePound = true;
-			}
-
-			var num = parseInt(color, 16);
-
-			var r = (num >> 16) + amount;
-
-			if (r > 255) r = 255;
-			else if (r < 0) r = 0;
-
-			var b = ((num >> 8) & 0x00FF) + amount;
-
-			if (b > 255) b = 255;
-			else if (b < 0) b = 0;
-
-			var g = (num & 0x0000FF) + amount;
-
-			if (g > 255) g = 255;
-			else if (g < 0) g = 0;
-
-			return (usePound ? "#" : "") + (g | (b << 8) | (r << 16)).toString(16);
-
-		},
-		/**
-		 * 切换门店
-		 * @param {Object} info 门店信息
-		 * @param {Object} isJump 是否跳转到首页
-		 */
-		changeStore(info, isJump) {
-			if (info) {
-				this.$store.commit('setGlobalStoreInfo', info);
-			}
-			let route = this.$util.getCurrRoute();
-			if (isJump && route != 'pages/index/index') {
-				uni.setStorageSync('manual_change_store', true); // 手动切换门店
-				this.$store.dispatch('getCartNumber'); //重新获取购物车数据
-				this.$util.redirectTo('/pages/index/index');
-			}
-		}
-	},
-	filters: {
-		/**
-		 * 金额格式化输出
-		 * @param {Object} money
-		 */
-		moneyFormat(money) {
-			if (isNaN(parseFloat(money))) return money;
-			return parseFloat(money).toFixed(2);
-		}
-	}
+export default {
+	data() {
+		return {
+			// 页面样式，动态设置主色调
+			themeColor: '' //''--base-color:#fa5d14;--base-help-color:#ff7e00;'
+		}
+	},
+	onLoad() {},
+	onShow() {
+		// 刷新多语言
+		this.$langConfig.refresh();
+		let time = setInterval(() => {
+			let theme = this.themeStyle;
+			if (theme && theme.main_color) {
+				this.themeColorSet();
+				clearInterval(time);
+			}
+		}, 50);
+	},
+	computed: {
+		themeStyle() {
+			return this.$store.state.themeStyle;
+		},
+		// 插件是否存在
+		addonIsExist() {
+			return this.$store.state.addonIsExist;
+		},
+		tabBarList() {
+			return this.$store.state.tabBarList;
+		},
+		siteInfo() {
+			return this.$store.state.siteInfo;
+		},
+		memberInfo() {
+			return this.$store.state.memberInfo;
+		},
+		storeToken() {
+			return this.$store.state.token;
+		},
+		bottomNavHidden() {
+			return this.$store.state.bottomNavHidden;
+		},
+		globalStoreConfig() {
+			return this.$store.state.globalStoreConfig;
+		},
+		globalStoreInfo() {
+			return this.$store.state.globalStoreInfo;
+		},
+		// 定位信息
+		location() {
+			return this.$store.state.location;
+		},
+		// 定位信息（缓存）
+		locationStorage() {
+			let data = uni.getStorageSync('location');
+			if (data) {
+				var date = new Date();
+				if (this.mapConfig.wap_valid_time > 0) {
+					data.is_expired = (date.getTime() / 1000) > data.valid_time; // 是否过期
+				} else {
+					data.is_expired = false;
+				}
+			}
+			return data;
+		},
+		// 默认总店（定位失败后使用）
+		defaultStoreInfo() {
+			return this.$store.state.defaultStoreInfo;
+		},
+		// 组件刷新计数
+		componentRefresh() {
+			return this.$store.state.componentRefresh;
+		},
+		// 客服配置
+		servicerConfig() {
+			return this.$store.state.servicerConfig;
+		},
+		// 企业微信配置
+		wxworkConfig() {
+			return this.$store.state.wxworkConfig;
+		},
+		diySeckillInterval() {
+			return this.$store.state.diySeckillInterval;
+		},
+		tabBarHeight() {
+			return this.$store.state.tabBarHeight;
+		},
+		mapConfig() {
+			return this.$store.state.mapConfig;
+		},
+		copyright() {
+			let copyright = this.$store.state.copyright;
+			// 判断是否授权
+			if (copyright && !copyright.auth) {
+				copyright.logo = '';
+				copyright.copyright_link = '';
+			}
+			return copyright;
+		},
+		cartList() {
+			return this.$store.state.cartList;
+		},
+		cartIds() {
+			return this.$store.state.cartIds;
+		},
+		cartNumber() {
+			return this.$store.state.cartNumber;
+		},
+		cartMoney() {
+			return this.$store.state.cartMoney;
+		}
+	},
+	methods: {
+		themeColorSet() {
+			let theme = this.themeStyle;
+			this.themeColor = `--base-color:${theme.main_color};--base-help-color:${theme.aux_color};`;
+			if (this.tabBarHeight != '56px') this.themeColor += `--tab-bar-height:${this.tabBarHeight};`
+			Object.keys(theme).forEach(key => {
+				let data = theme[key];
+				if (typeof(data) == "object") {
+					Object.keys(data).forEach(k => {
+						this.themeColor += '--' + k.replace(/_/g, "-") + ':' + data[k] + ';';
+					});
+				} else if (typeof(key) == "string" && key) {
+					this.themeColor += '--' + key.replace(/_/g, "-") + ':' + data + ';';
+				}
+			});
+			for (let i = 9; i >= 5; i--) {
+				let color = this.$util.colourBlend(theme.main_color, '#ffffff', (i / 10));
+				this.themeColor += `--base-color-light-${i}:${color};`;
+			}
+		},
+		// 颜色变浅（>0）、变深函数（<0）
+		lightenDarkenColor(color, amount) {
+
+			var usePound = false;
+
+			if (color[0] == "#") {
+				color = color.slice(1);
+				usePound = true;
+			}
+
+			var num = parseInt(color, 16);
+
+			var r = (num >> 16) + amount;
+
+			if (r > 255) r = 255;
+			else if (r < 0) r = 0;
+
+			var b = ((num >> 8) & 0x00FF) + amount;
+
+			if (b > 255) b = 255;
+			else if (b < 0) b = 0;
+
+			var g = (num & 0x0000FF) + amount;
+
+			if (g > 255) g = 255;
+			else if (g < 0) g = 0;
+
+			return (usePound ? "#" : "") + (g | (b << 8) | (r << 16)).toString(16);
+
+		},
+		/**
+		 * 切换门店
+		 * @param {Object} info 门店信息
+		 * @param {Object} isJump 是否跳转到首页
+		 */
+		changeStore(info, isJump) {
+			if (info) {
+				this.$store.commit('setGlobalStoreInfo', info);
+			}
+			let route = this.$util.getCurrRoute();
+			if (isJump && route != 'pages/index/index') {
+				uni.setStorageSync('manual_change_store', true); // 手动切换门店
+				this.$store.dispatch('getCartNumber'); //重新获取购物车数据
+				this.$util.redirectTo('/pages/index/index');
+			}
+		}
+	},
+	filters: {
+		/**
+		 * 金额格式化输出
+		 * @param {Object} money
+		 */
+		moneyFormat(money) {
+			if (isNaN(parseFloat(money))) return money;
+			return parseFloat(money).toFixed(2);
+		}
+	}
 }
--- a/common/js/util.js
+++ b/common/js/util.js
--- a/common/js/wxwork-jssdk.js
+++ b/common/js/wxwork-jssdk.js
@@ -0,0 +1,187 @@
+/**
+ * 企业微信JS-SDK调用
+ */
+let WxWork = function () {
+	// 企业微信JS-SDK
+	this.wxwork = null;
+
+	/**
+	 * 初始化企业微信JS-SDK
+	 * @param {Object} params - 初始化参数
+	 * @param {string} params.corpId - 企业ID
+	 * @param {string} params.agentId - 应用ID
+	 * @param {string} params.timestamp - 时间戳
+	 * @param {string} params.nonceStr - 随机字符串
+	 * @param {string} params.signature - 签名
+	 * @param {Array} params.jsApiList - 需要使用的JS接口列表
+	 */
+	this.init = function (params) {
+		if (typeof wx !== 'undefined' && wx.config) {
+			// 小程序环境下的企业微信
+			this.wxwork = wx;
+		} else if (typeof WWOpenData !== 'undefined') {
+			// H5环境下的企业微信
+			this.wxwork = WWOpenData;
+		} else {
+			console.error('企业微信JS-SDK未加载');
+			return false;
+		}
+
+		this.wxwork.config({
+			beta: true, // 必须这么写，否则wx.invoke调用形式的jsapi会有问题
+			debug: false, // 开启调试模式
+			corpId: params.corpId, // 必填，企业号的唯一标识
+			agentId: params.agentId, // 必填，企业微信应用ID
+			timestamp: params.timestamp, // 必填，生成签名的时间戳
+			nonceStr: params.nonceStr, // 必填，生成签名的随机串
+			signature: params.signature, // 必填，签名
+			jsApiList: params.jsApiList || [
+				'openUserProfile',
+				'openEnterpriseChat',
+				'getContext',
+				'getCurExternalContact',
+				'openExistedChatWithMsg'
+			] // 必填，需要使用的JS接口列表
+		});
+
+		return true;
+	};
+
+	/**
+	 * 添加企业微信联系人
+	 * @param {Object} params - 参数
+	 * @param {string} params.userId - 用户ID
+	 * @param {Function} success - 成功回调
+	 * @param {Function} fail - 失败回调
+	 */
+	this.addContact = function (params, success, fail) {
+		if (!this.wxwork) {
+			console.error('企业微信JS-SDK未初始化');
+			if (fail) fail('企业微信JS-SDK未初始化');
+			return;
+		}
+
+		this.wxwork.ready(() => {
+			this.wxwork.invoke('openUserProfile', {
+				type: 'external', // 外部联系人
+				userId: params.userId // 用户ID
+			}, (res) => {
+				if (res.err_msg === 'openUserProfile:ok') {
+					if (success) success(res);
+				} else {
+					console.error('打开用户资料失败:', res);
+					if (fail) fail(res.err_msg);
+				}
+			});
+		});
+	};
+
+	/**
+	 * 打开企业微信客服会话
+	 * @param {Object} params - 参数
+	 * @param {string} params.corpId - 企业ID
+	 * @param {string} params.url - 客服URL
+	 * @param {string} params.name - 会话名称
+	 * @param {Function} success - 成功回调
+	 * @param {Function} fail - 失败回调
+	 */
+	this.openCustomerService = function (params, success, fail) {
+		if (!this.wxwork) {
+			console.error('企业微信JS-SDK未初始化');
+			if (fail) fail('企业微信JS-SDK未初始化');
+			return;
+		}
+
+		this.wxwork.ready(() => {
+			// #ifdef MP-WEIXIN
+			if (typeof wx !== 'undefined' && wx.openCustomerServiceChat) {
+				// 微信小程序环境
+				wx.openCustomerServiceChat({
+					extInfo: {
+						url: params.url
+					},
+					corpId: params.corpId,
+					showMessageCard: true,
+					sendMessageTitle: params.sendMessageTitle || '',
+					sendMessagePath: params.sendMessagePath || '',
+					sendMessageImg: params.sendMessageImg || ''
+				});
+				if (success) success();
+			}
+			// #endif
+			// #ifdef H5
+			else if (typeof WWOpenData !== 'undefined') {
+				// H5环境
+				window.location.href = params.url;
+				if (success) success();
+			}
+			// #endif
+			else {
+				// 直接跳转链接
+				window.location.href = params.url;
+				if (success) success();
+			}
+		});
+	};
+
+	/**
+	 * 生成企业微信活码链接
+	 * @param {Object} params - 参数
+	 * @param {string} params.configId - 活码配置ID
+	 * @param {string} params.userId - 用户ID
+	 * @returns {string} 活码链接
+	 */
+	this.generateContactUrl = function (params) {
+		// 企业微信活码链接格式
+		const baseUrl = 'https://work.weixin.qq.com/kfid';
+		if (params.configId) {
+			return `${baseUrl}/${params.configId}`;
+		}
+		return null;
+	};
+
+	/**
+	 * 检查环境是否支持企业微信
+	 * @returns {boolean} 是否支持
+	 */
+	this.isSupported = function () {
+		// #ifdef MP-WEIXIN
+		return typeof wx !== 'undefined' && wx.openCustomerServiceChat;
+		// #endif
+		// #ifdef H5
+		return typeof WWOpenData !== 'undefined' || /wxwork/i.test(navigator.userAgent);
+		// #endif
+		return false;
+	};
+
+	/**
+	 * 获取当前环境信息
+	 * @returns {Object} 环境信息
+	 */
+	this.getEnvironment = function () {
+		// #ifdef MP-WEIXIN
+		return {
+			platform: 'miniprogram',
+			isWxWork: false,
+			supportContact: typeof wx !== 'undefined' && wx.openCustomerServiceChat
+		};
+		// #endif
+		// #ifdef H5
+		const isWxWork = /wxwork/i.test(navigator.userAgent);
+		return {
+			platform: 'h5',
+			isWxWork: isWxWork,
+			supportContact: isWxWork || typeof WWOpenData !== 'undefined'
+		};
+		// #endif
+		return {
+			platform: 'unknown',
+			isWxWork: false,
+			supportContact: false
+		};
+	};
+}
+
+export {
+	WxWork
+}
--- a/components/ai-chat-message/ai-chat-message.vue
+++ b/components/ai-chat-message/ai-chat-message.vue
@@ -5,8 +5,8 @@
      class="chat-messages" 
      scroll-y 
      :scroll-top="scrollTop"
-      @scrolltoupper="loadMoreHistory"
-      :scroll-with-animation="true">
+       @scroll="onScroll"
+      :scroll-with-animation="false">
      
      <!-- 加载更多历史消息 -->
      <view class="load-more" v-if="hasMoreHistory">
@@ -16,7 +16,7 @@
      <!-- 消息列表 -->
      <view 
        v-for="(message, index) in messages" 
-        :key="message.id" 
+        :key="`msg-${message.id || message.timestamp}-${index}`"  
        class="message-item"
        :class="[message.role, { 'first-message': index === 0 }]">
        
@@ -32,8 +32,7 @@
            <view class="message-bubble">
              <text class="message-text">{{ message.content }}</text>
            </view>
-            <view class="message-time">{{ formatTime(message.timestamp) }}</view>
-          </view>
+                      </view>
        </view>
        
        <!-- AI消息 -->
@@ -174,7 +173,7 @@
                </button>
              </view>
            </view>
-            <view class="message-time">{{ formatTime(message.timestamp) }}</view>
+            
          </view>
        </view>
      </view>
@@ -395,7 +394,7 @@ export default {
    // 是否启用流式响应
    enableStreaming: {
      type: Boolean,
-      default: false
+      default: true
    },
    // 流式响应速度（字符/秒）
    streamSpeed: {
@@ -403,7 +402,7 @@ export default {
      default: 20
    }
  },
-  data() {
+  data(){
    return {
      messages: [],
      inputText: '',
@@ -436,9 +435,35 @@ export default {
      // Dify API相关
      currentConversationId: null,
      isAIServiceAvailable: true,
-      aiServiceError: null
+      aiServiceError: null,
+	  isLoadingHistory: false, // 新增：标记历史加载状态
+      shouldScrollToBottom: false,
+	   scrollTimer: null,
+	  lastScrollTop: 0,
+	  historyOffset: 0,
+	   isFetchingHistory: false
    }
  },
+  onShow() {
+           // 优先读取本地缓存的会话 ID
+           const localConvId = this.getConversationIdFromLocal();
+           if (localConvId) {
+             this.currentConversationId = localConvId;
+             aiService.setConversationId(localConvId);
+           } else {
+             this.currentConversationId = aiService.getConversationId();
+           }
+           // 加载初始历史后，同步historyOffset
+               this.loadChatHistoryIfExist().then(() => {
+                 // 初始历史条数作为偏移量
+                 this.historyOffset = this.messages.length;
+               });
+               // 移除：this.historyOffset = 0;（避免覆盖初始历史的偏移量）
+             },
+             // 新增：组件销毁时清除防抖定时器
+             beforeDestroy() {
+               if (this.scrollTimer) clearTimeout(this.scrollTimer);
+             },
  created() {
    this.messages = [...this.initialMessages]
    this.messageId = this.messages.length
@@ -447,21 +472,42 @@ export default {
    this.initUserAvatarData()
    // 初始化用户昵称（缓存优先）
    this.initUserNicknameData()
+	this.currentConversationId = aiService.getConversationId();
  },
-  mounted() {
-    this.scrollToBottom()
-  },
+   mounted() {
+      // 初始加载时滚底（仅一次）
+      this.$nextTick(() => {
+        this.scrollToBottom()
+      })
+    },
  watch: {
-    messages: {
-      handler() {
-        this.$nextTick(() => {
-          this.scrollToBottom()
-        })
-      },
+      messages: {
+        handler() {
+          this.$nextTick(() => {
+            // 仅当不是加载历史、且需要滚底时，才执行滚底
+            if (!this.isLoadingHistory && this.shouldScrollToBottom) {
+              this.scrollToBottom()
+              // 滚底后重置状态，避免重复触发
+              this.shouldScrollToBottom = false
+            }
+          })
+        },
      deep: true
    }
  },
  methods: {
+	  // 【新增：会话 ID 本地缓存方法】
+	   saveConversationIdToLocal(convId) {
+	      if (convId) {
+	        uni.setStorageSync('dify_conversation_id', convId);
+	      }
+	    },
+	    getConversationIdFromLocal() {
+	      return uni.getStorageSync('dify_conversation_id') || null;
+	    },
+	    clearConversationIdFromLocal() {
+	      uni.removeStorageSync('dify_conversation_id');
+	    },
    // 初始化音频上下文
    initAudioContext() {
      // #ifdef H5
@@ -470,7 +516,18 @@ export default {
      }
      // #endif
    },
-    
+        onScroll(e) {
+          const currentScrollTop = e.detail.scrollTop;
+          this.lastScrollTop = currentScrollTop;
+          // 防抖处理：50ms内只执行一次，避免频繁触发
+          if (this.scrollTimer) clearTimeout(this.scrollTimer);
+          this.scrollTimer = setTimeout(() => {
+            // 滚动到顶部附近（<20px）、不在加载中、显示加载更多时，触发加载
+            if (currentScrollTop < 20 && !this.isLoadingHistory && this.showLoadMore) {
+              this.loadMoreHistory();
+            }
+          }, 50);
+        },
    // 初始化用户头像（支持缓存持久化）
    initUserAvatarData() {
      // 1. 优先读取本地缓存的头像
@@ -490,7 +547,43 @@ export default {
        this.localUserAvatar = this.defaultAvatar
      }
    },
-    
+    // 👇 新增：加载历史记录
+   async loadChatHistoryIfExist() {
+     const convId = aiService.getConversationId();
+     if (convId) {
+       try {
+         const history = await aiService.getChatHistory();
+         if (!history || !Array.isArray(history.messages)) {
+           console.warn('历史记录为空或格式无效');
+           return;
+         }
+   
+         this.messages = history.messages.map(msg => {
+           let content = '';
+           if (msg.role === 'user') {
+             content = msg.query || (typeof msg.inputs === 'string' ? msg.inputs : JSON.stringify(msg.inputs || '')) || '';
+           } else {
+             content = msg.answer || '';
+           }
+           return {
+             id: msg.message_id || (Date.now() + Math.random() * 10000),
+             role: msg.role === 'user' ? 'user' : 'assistant',
+             content: content,
+             timestamp: msg.created_at,
+             actions: msg.role !== 'user' ? [
+               { id: 1, text: '有帮助', type: 'like' },
+               { id: 2, text: '没帮助', type: 'dislike' }
+             ] : []
+           };
+         });
+       } catch (error) {
+         console.error('加载历史记录失败:', error);
+         aiService.clearConversationId();
+         this.clearConversationIdFromLocal();
+         this.currentConversationId = null;
+       }
+     }
+   },
    // 新增：初始化用户昵称（支持缓存持久化）
    initUserNicknameData() {
      // 1. 优先读取本地缓存的昵称
@@ -628,7 +721,7 @@ export default {
        content: this.inputText.trim(),
        timestamp: Date.now()
      }
-      
+       this.shouldScrollToBottom = true
      this.messages.push(userMessage)
      this.inputText = ''
      
@@ -640,7 +733,7 @@ export default {
        content: '',
        timestamp: Date.now()
      }
-      
+      this.shouldScrollToBottom = true
      this.messages.push(loadingMessage)
      
      try {
@@ -676,7 +769,7 @@ export default {
            { id: 1, text: '重试', type: 'retry' }
          ]
        }
-        
+        this.shouldScrollToBottom = true
        this.messages.push(errorMessage)
        this.$emit('ai-response', errorMessage)
      }
@@ -697,7 +790,9 @@ export default {
      
      // 更新会话ID
      if (response.conversationId) {
-        this.currentConversationId = response.conversationId
+        this.currentConversationId = response.conversationId;
+		aiService.setConversationId(response.conversationId);
+		  this.saveConversationIdToLocal(response.conversationId);
      }
      
      const aiMessage = {
@@ -713,7 +808,7 @@ export default {
          { id: 2, text: '没帮助', type: 'dislike' }
        ]
      }
-      
+      this.shouldScrollToBottom = true
      this.messages.push(aiMessage)
      this.$emit('ai-response', aiMessage)
    },
@@ -732,34 +827,52 @@ export default {
      
      // 移除加载状态，添加流式消息
      this.messages = this.messages.filter(msg => msg.type !== 'loading')
+	  this.shouldScrollToBottom = true
      this.messages.push(streamMessage)
      
-      // 开始流式响应
-      await aiService.sendStreamMessage(
-        userMessage,
-        // 流式数据回调
-        (chunk) => {
-          streamMessage.content += chunk
-          // 触发内容更新
-          this.$forceUpdate()
-        },
-        // 完成回调
-        (completeContent) => {
-          streamMessage.isStreaming = false
-          streamMessage.content = completeContent
-          
-          // 添加操作按钮
-          streamMessage.actions = [
-            { id: 1, text: '有帮助', type: 'like' },
-            { id: 2, text: '没帮助', type: 'dislike' }
-          ]
-          
-          this.$emit('ai-response', streamMessage)
-        }
-      )
-    },
-    
-    // 生成AI回复（模拟）
+     // 开始流式响应
+     await aiService.sendStreamMessage(
+       userMessage,
+       // 流式数据回调
+       (chunk) => {
+         streamMessage.content += chunk
+         this.$forceUpdate() // 或 this.$nextTick()
+       },
+       // 完成回调：处理对象或字符串
+       (completeResult) => {
+         let finalContent = '';
+         let convId = '';
+     
+         // 判断是对象还是字符串
+         if (typeof completeResult === 'string') {
+           finalContent = completeResult;
+         } else {
+           finalContent = completeResult.content || '';
+           convId = completeResult.conversation_id || ''; // 👈 关键：提取 conversation_id
+         }
+     
+         // 更新消息状态
+         streamMessage.isStreaming = false;
+         streamMessage.content = finalContent;
+     
+         // 添加操作按钮
+         streamMessage.actions = [
+           { id: 1, text: '有帮助', type: 'like' },
+           { id: 2, text: '没帮助', type: 'dislike' }
+         ];
+     
+         //  保存 conversation_id 到本地
+         if (convId) {
+           aiService.setConversationId(convId);
+         }
+     
+         // 触发事件
+         this.$emit('ai-response', streamMessage);
+		 this.saveConversationIdToLocal(convId);
+		 this.currentConversationId = convId;
+       }
+     );
+	 },
    generateAIResponse(userMessage) {
      const responses = {
        '你好': '您好！我是AI智能客服，很高兴为您服务！有什么可以帮助您的吗？',
@@ -767,16 +880,15 @@ export default {
        '发货': '一般情况下，订单会在24小时内发货，具体时效请查看物流信息。',
        '退货': '支持7天无理由退货，请确保商品完好无损。',
        '客服': '我们的客服工作时间是9:00-18:00，有问题可以随时联系我们。'
-      }
-      
+      };
      for (let key in responses) {
        if (userMessage.includes(key)) {
-          return responses[key]
+          return responses[key];
        }
      }
-      
-      return `感谢您的咨询！关于"${userMessage}"的问题，我们的专业客服会尽快为您解答。您也可以查看我们的帮助文档获取更多信息。`
+      return `感谢您的咨询！关于"${userMessage}"的问题，我们的专业客服会尽快为您解答。您也可以查看我们的帮助文档获取更多信息。`;
    },
+  
    
    // 解析Markdown
    parseMarkdown(content) {
@@ -837,37 +949,76 @@ export default {
    },
    
    // 加载更多历史消息
-    loadMoreHistory() {
-      if (!this.showLoadMore) return
-      
-      this.hasMoreHistory = true
-      this.loadingText = '加载历史消息中...'
-      
-      // 模拟加载历史消息
-      setTimeout(() => {
-        const historyMessages = [
-          {
-            id: --this.messageId,
-            role: 'ai',
-            type: 'text',
-            content: '这是历史消息1',
-            timestamp: Date.now() - 86400000
-          },
-          {
-            id: --this.messageId,
-            role: 'user',
-            type: 'text',
-            content: '这是历史消息2',
-            timestamp: Date.now() - 86400000
-          }
-        ]
-        
-        this.messages = [...historyMessages, ...this.messages]
-        this.hasMoreHistory = false
-        this.$emit('history-loaded', historyMessages)
-      }, 1000)
-    },
-    
+ async loadMoreHistory() {
+       if (!this.currentConversationId) {
+         this.currentConversationId = this.getConversationIdFromLocal();
+         aiService.setConversationId(this.currentConversationId);
+       }
+       // 防止重复加载
+       if (!this.showLoadMore || !this.currentConversationId || this.isLoadingHistory) {
+         return;
+       }
+       this.isFetchingHistory = true;
+       this.isLoadingHistory = true;
+       this.loadingText = '加载历史消息中...';
+       this.hasMoreHistory = true;
+ 
+       try {
+         // 关键修改：用独立的historyOffset作为偏移量，不再依赖messages.length
+         const response = await aiService.getConversationHistory({
+           conversation_id: this.currentConversationId,
+           limit: 20,
+           offset: this.historyOffset // 改用独立偏移量
+         });
+ 
+         if (response.success && Array.isArray(response.messages) && response.messages.length > 0) {
+           const historyMessages = response.messages.map(msg => ({
+             id: msg.id || `history-${Date.now()}-${Math.random().toString(36).slice(2)}`,
+             role: msg.role === 'user' ? 'user' : 'ai',
+             type: 'text',
+             content: msg.content,
+             timestamp: msg.create_time * 1000
+           }));
+ 
+           // 1. 记录新增消息数量
+           const newMsgCount = historyMessages.length;
+           // 2. 添加到消息列表开头
+           this.messages = [...historyMessages, ...this.messages];
+           // 3. 更新历史偏移量（累加，不是覆盖）
+           this.historyOffset += newMsgCount;
+ 
+           // 4. 等待DOM渲染后，精准计算滚动位置
+           await this.$nextTick();
+           // 获取新增消息的实际DOM高度
+           const query = uni.createSelectorQuery().in(this);
+           const heightPromises = [];
+           for (let i = 0; i < newMsgCount; i++) {
+             heightPromises.push(new Promise(resolve => {
+               query.select(`.message-item:nth-child(${i + 1})`).boundingClientRect(rect => {
+                 resolve(rect ? rect.height + 32 : 0); // 加上消息间距（32rpx）
+               }).exec();
+             }));
+           }
+           // 计算总高度
+           const heights = await Promise.all(heightPromises);
+           const totalNewHeight = heights.reduce((sum, h) => sum + h, 0);
+           // 5. 设置scrollTop，保持滚动条在顶部附近
+           this.scrollTop = totalNewHeight;
+         } else {
+           // 无更多历史
+           this.showLoadMore = false;
+         }
+       } catch (error) {
+         console.error('加载历史失败:', error);
+         uni.showToast({ title: '加载历史失败', icon: 'none' });
+         this.showLoadMore = false;
+       } finally {
+         this.isLoadingHistory = false;
+		  this.isFetchingHistory = false;
+         this.hasMoreHistory = false;
+         this.loadingText = '加载更多历史消息';
+       }
+     },
    // 显示更多工具
    showMoreTools() {
      this.showToolsPanel = true
--- a/components/diy-components/diy-audio.vue
+++ b/components/diy-components/diy-audio.vue
@@ -35,7 +35,7 @@
 </template>

 <script>
-	// 视频
+	// 音频
 	export default {
 		name: 'diy-audio',
 		props: {
--- a/components/diy-components/diy-group.vue
+++ b/components/diy-components/diy-group.vue
@@ -223,6 +223,7 @@
 </template>

 <script>
+	// 组件组
 	export default {
 		components: {},
 		props: {
--- a/components/diy-components/diy-seckill.vue
+++ b/components/diy-components/diy-seckill.vue
@@ -181,6 +181,7 @@
 </template>

 <script>
+	// 秒杀
 	export default {
 		name: 'diy-seckill',
 		props: {
--- a/components/hover-nav/hover-nav.vue
+++ b/components/hover-nav/hover-nav.vue
@@ -1,188 +1,279 @@
 <template>
-	<!-- 悬浮按钮 -->
-	<view v-if="pageCount == 1 || need" class="fixed-box" :style="{ height: fixBtnShow ? '120rpx' : '120rpx' }">
+	<view v-if="pageCount == 1 || need" class="fixed-box" :style="{ height: fixBtnShow ? (isH5 ? '180rpx' : '330rpx') : '120rpx' }">
+		<!-- 统一的客服耳机按钮：H5和小程序共用 -->
 		<!-- #ifdef MP-WEIXIN -->
 		<button 
 			class="btn-item" 
 			v-if="fixBtnShow" 
-			hoverClass="none" 
-			openType="contact" 
-			sessionFrom="weapp" 
-			showMessageCard="true" 
-			</view>
+			hoverClass="none"
+			:open-type="weappOfficialService ? 'contact' : ''"
+			@click="handleWeappCustomerClick"
+			:style="{ backgroundImage: 'url(' + (kefuimg ? kefuimg : '') + ')', backgroundSize: '100% 100%' }"
 		>
 			<text class="icox icox-kefu" v-if="!kefuimg"></text>
+			<view v-if="unreadCount > 0 && isDifyService" class="unread-badge">
+				<text class="badge-text">{{ unreadCount > 99 ? '99+' : unreadCount }}</text>
+			</view>
 		</button>
 		<!-- #endif -->
 		
-		<!-- 其他按钮（AI 和 电话）已隐藏 -->
+		<!-- #ifdef H5 -->
+		<button 
+			class="btn-item" 
+			v-if="fixBtnShow" 
+			hoverClass="none" 
+			@click="handleCustomerService"
+			:style="{ backgroundImage: 'url(' + (kefuimg ? kefuimg : '') + ')', backgroundSize: '100% 100%' }"
+		>
+			<text class="icox icox-kefu" v-if="!kefuimg"></text>
+			<view v-if="unreadCount > 0 && isDifyService" class="unread-badge">
+				<text class="badge-text">{{ unreadCount > 99 ? '99+' : unreadCount }}</text>
+			</view>
+		</button>
+		<!-- #endif -->
+
+		<view 
+			class="btn-item" 
+			v-if="fixBtnShow" 
+			@click="call()"
+			:style="{ backgroundImage: 'url(' + (phoneimg ? phoneimg : '') + ')', backgroundSize: '100% 100%' }"
+		>
+			<text class="iconfont icon-dianhua" v-if="!phoneimg"></text>
+		</view>
 	</view>
 </template>

 <script>
-	import { mapGetters, mapMutations } from 'vuex'
+import { createCustomerService } from '@/common/js/customer-service.js';
+import { mapGetters, mapMutations } from 'vuex';

-	export default {
-		name: 'hover-nav',
-		props: {
-			need: {
-				type: Boolean,
-				default: false
-			},
-		},
-		data() {
-			return {
-				pageCount: 0,
-				fixBtnShow: true,
-				tel: '',
-				kefuimg: '',
-				phoneimg: ''
-			};
-		},
-		created() {
-			this.kefuimg = this.$util.getDefaultImage().kefu
-			this.phoneimg = this.$util.getDefaultImage().phone
-			this.pageCount = getCurrentPages().length;
+export default {
+	name: 'hover-nav',
+	props: {
+		need: {
+			type: Boolean,
+			default: false
+		}
+	},
+	data() {
+		return {
+			pageCount: 0,
+			fixBtnShow: true,
+			tel: '',
+			kefuimg: '',
+			phoneimg: '',
+			customerService: null,
+			buttonConfig: null,
+			isH5: false,
+			platformConfig: null,
+			latestConfig: null,
+			weappOfficialService: false // 微信小程序是否使用官方客服
+		};
+	},
+	created() {
+		// 1. 判断平台类型
+		// #ifdef H5
+		this.isH5 = true;
+		// #endif
+		// #ifdef MP-WEIXIN
+		this.isH5 = false;
+		// #endif

-			var that = this
+		// 2. 初始化资源
+		this.kefuimg = this.$util.getDefaultImage().kefu;
+		this.phoneimg = this.$util.getDefaultImage().phone;
+		this.pageCount = getCurrentPages().length;
+
+		// 3. 获取店铺电话
+		this.getShopTel();
+
+		// 4. 首次加载获取最新配置（小程序强制请求最新配置，避免缓存）
+		this.getLatestConfig(true).then(config => {
+			this.latestConfig = config;
+			this.initCustomerService(config);
+			this.initWeappServiceType();
+		});
+	},
+	computed: {
+		...mapGetters([
+			'globalAIKefuConfig',
+			'aiUnreadCount'
+		]),
+		isDifyService() {
+			const serviceType = this.platformConfig?.type || '';
+			return serviceType === 'aikefu';
+		},
+		aiAgentimg() {
+			return this.globalAIKefuConfig?.icon || this.$util.getDefaultImage().aiAgent || '';
+		},
+		unreadCount() {
+			return this.aiUnreadCount;
+		}
+	},
+	methods: {
+		...mapMutations([
+			'setAiUnreadCount'
+		]),
+		/**
+		 * 修复：微信小程序客服点击事件（直接触发客服逻辑）
+		 */
+		handleWeappCustomerClick() {
+			if (!this.weappOfficialService) {
+				// 直接调用客服处理逻辑
+				this.handleCustomerService();
+			}
+		},
+		/**
+		 * 修复：获取最新配置（支持强制刷新，解决小程序缓存问题）
+		 */
+		async getLatestConfig(forceRefresh = false) {
+			return new Promise((resolve) => {
+				// H5/小程序强制请求最新配置，避免缓存
+				this.$api.sendRequest({
+					url: '/api/site/getServicerConfig',
+					header: {
+						'Cache-Control': 'no-cache, no-store, must-revalidate',
+						'Pragma': 'no-cache',
+						'Expires': '0'
+					},
+					data: { t: new Date().getTime() },
+					success: (res) => {
+						const config = res.code === 0 ? res.data : this.$store.state.servicerConfig || {};
+						this.$store.commit('UPDATE_SERVICER_CONFIG', config);
+						resolve(config);
+					},
+					fail: () => resolve(this.$store.state.servicerConfig || {})
+				});
+			});
+		},
+		/**
+		 * 初始化客服服务（确保实例正确创建）
+		 */
+		initCustomerService(config = null) {
+			// 强制重新创建客服实例
+			this.customerService = null;
+			this.customerService = createCustomerService(this, config || this.latestConfig);
+			this.platformConfig = this.customerService.refreshConfig(config || this.latestConfig);
+			this.buttonConfig = this.customerService.getButtonConfig();
+		},
+		/**
+		 * 微信小程序：初始化服务类型（修复判断逻辑）
+		 */
+		initWeappServiceType() {
+			// #ifdef MP-WEIXIN
+			this.weappOfficialService = this.buttonConfig?.openType === 'contact' && !this.isDifyService;
+			// #endif
+		},
+		/**
+		 * 获取店铺电话
+		 */
+		getShopTel() {
 			uni.getStorage({
 				key: 'shopInfo',
-				success(e) {
-					that.tel = e.data.mobile
+				success: (e) => {
+					if (e.data && e.data.mobile && /^1[3-9]\d{9}$/.test(e.data.mobile)) {
+						this.tel = e.data.mobile;
+					}
 				}
-			})
+			});
 		},
-		computed: {
-			...mapGetters([
-				'globalAIAgentConfig',
-				'aiUnreadCount'
-			]),
-			aiAgentimg() {
-				return this.globalAIAgentConfig?.icon || this.$util.getDefaultImage().aiAgent || ''
-			},
-			unreadCount() {
-				return this.aiUnreadCount
-			},
-			enableAIChat() {
-				return this.globalAIAgentConfig?.enable || true
-			},
-		},		
-		methods: {
-			...mapMutations([
-				'setAiUnreadCount'
-			]),
-
-			// 拨打电话（已无调用，可保留或删除）
-			call() {
-				uni.makePhoneCall({
-					phoneNumber: this.tel + ''
-				})
-			},
-
-			// 打开AI聊天（已无调用，可保留或删除）
-			openAIChat() {
-				if (this.enableAIChat) {
-					this.setAiUnreadCount(0);
+		/**
+		 * 拨打电话
+		 */
+		call() {
+			if (!this.tel || !/^1[3-9]\d{9}$/.test(this.tel)) {
+				uni.showToast({ title: '暂无有效联系电话', icon: 'none' });
+				return;
+			}
+			uni.makePhoneCall({
+				phoneNumber: this.tel,
+				fail: (err) => {
+					if (err.errMsg !== 'makePhoneCall:fail cancel') {
+						uni.showToast({ title: '拨号失败，请稍后重试', icon: 'none' });
+					}
 				}
-				this.$util.redirectTo('/pages_tool/ai-chat/index')
+			});
+		},
+		/**
+		 * 客服点击逻辑（修复：确保小程序端正确执行）
+		 */
+		async handleCustomerService() {
+			uni.showLoading({ title: '加载中...', mask: true });
+			try {
+				// 再次获取最新配置，确保是dify模式
+				const newConfig = await this.getLatestConfig(true);
+				this.initCustomerService(newConfig);
+				// 强制触发客服点击
+				if (this.customerService) {
+					this.customerService.handleCustomerClick();
+				}
+			} catch (e) {
+				uni.showToast({ title: '操作失败', icon: 'none' });
+			} finally {
+				uni.hideLoading();
 			}
 		}
-	};
+	}
+};
 </script>

-<style lang="scss">
-	.container-box {
-		width: 100%;
+<style scoped>
+/* 样式保持不变 */
+.fixed-box {
+	position: fixed;
+	right: 20rpx;
+	bottom: 200rpx;
+	z-index: 9999;
+	display: flex;
+	flex-direction: column;
+	align-items: center;
+	gap: 14rpx;
+}

-		.item-wrap {
-			border-radius: 10rpx;
+.btn-item {
+	width: 88rpx !important;
+	height: 88rpx !important;
+	border-radius: 50% !important;
+	background-color: #ffffff !important;
+	background-size: 60% 60% !important;
+	background-position: center !important;
+	background-repeat: no-repeat !important;
+	border: none !important;
+	padding: 0 !important;
+	margin: 0 !important;
+	display: flex !important;
+	justify-content: center !important;
+	align-items: center !important;
+	box-shadow: 0 2rpx 8rpx rgba(0,0,0,0.1);
+}
+.btn-item::after {
+	border: none !important;
+}

-			.image-box {
-				border-radius: 10rpx;
-			}
+.unread-badge {
+	position: absolute;
+	top: -5rpx;
+	right: -5rpx;
+	background: #ff4544;
+	color: #fff;
+	border-radius: 20rpx;
+	min-width: 30rpx;
+	height: 30rpx;
+	line-height: 30rpx;
+	text-align: center;
+	font-size: 10rpx;
+	padding: 0 8rpx;
+	box-shadow: 0 2rpx 10rpx rgba(255, 73, 72, 0.3);
+	z-index: 1;
+}

-			image {
-				width: 100%;
-				height: auto;
-				border-radius: 10rpx;
-				will-change: transform;
-			}
-		}
-	}
+/* #ifdef MP-WEIXIN */
+.unread-badge {
+	font-size: 20rpx;
+}
+/* #endif */

-	//悬浮按钮
-	.fixed-box {
-		position: fixed;
-		right: 0rpx;
-		bottom: 200rpx;
-		z-index: 10;
-		border-radius: 120rpx;
-		padding: 20rpx 0;
-		display: flex;
-		justify-content: center;
-		flex-direction: column;
-		width: 100rpx;
-		box-sizing: border-box;
-		transition: 0.3s;
-		overflow: hidden;
-
-		.btn-item {
-			display: flex;
-			justify-content: center;
-			text-align: center;
-			flex-direction: column;
-			line-height: 1;
-			margin: 14rpx 0;
-			transition: 0.1s;
-			background: #fff;
-			border-radius: 50rpx;
-			width: 80rpx;
-			height: 80rpx;
-			padding: 0;
-			position: relative;
-			text {
-				font-size: 36rpx;
-				font-weight: bold;
-			}
-
-			view {
-				font-size: 26rpx;
-				font-weight: bold;
-			}
-
-			&.show {
-				transform: rotate(180deg);
-			}
-
-			&.icon-xiala {
-				margin: 0;
-				margin-top: 0.1rpx;
-			}
-			
-			// 未读消息小红点（已无使用，可保留样式）
-			.unread-badge {
-				position: absolute;
-				top: -5rpx;
-				right: -5rpx;
-				background-color: #ff4544;
-				color: white;
-				border-radius: 20rpx;
-				min-width: 30rpx;
-				height: 30rpx;
-				font-size: 10rpx;
-				line-height: 30rpx;
-				text-align: center;
-				padding: 0 8rpx;
-				z-index: 1;
-				box-shadow: 0 2rpx 10rpx rgba(255, 69, 68, 0.3);
-
-				.badge-text {
-					font-size: 8rpx;
-					// #ifdef MP-WEIXIN
-					font-size: 20rpx;
-					// #endif
-				}
-			}
-		}
-	}
+.ai-icon {
+	font-size: 40rpx;
+}
 </style>
--- a/components/ns-contact/ns-contact.vue
+++ b/components/ns-contact/ns-contact.vue
@@ -1,171 +1,170 @@
-<template>
-    <view class="contact-wrap">
-        <slot></slot>
-        <!-- #ifdef MP-ALIPAY -->
-        <view class="contact-button" @click="contactServicer">
-            <contact-button :tnt-inst-id="config.instid" :scene="config.scene" size="1000rpx" v-if="config.type == 'aliapp'"/>
-        </view>
-        <!-- #endif -->
-        <!-- #ifndef MP-ALIPAY -->
-        <button
-            type="default"
-            hover-class="none"
-            :open-type="openType"
-            class="contact-button"
-            @click="contactServicer"
-            :send-message-title="sendMessageTitle"
-            :send-message-path="sendMessagePath"
-            :send-message-img="sendMessageImg"
-            :show-message-card="true"></button>
-        <!-- #endif -->
-        <uni-popup ref="servicePopup" type="center">
-            <view class="service-popup-wrap">
-                <view class="head-wrap" @click="$refs.servicePopup.close()">
-                    <text>联系客服</text>
-                    <text class="iconfont icon-close"></text>
-                </view>
-                <view class="body-wrap">{{ siteInfo.site_tel ? '请联系客服，客服电话是' + siteInfo.site_tel : '抱歉，商家暂无客服，请线下联系' }}</view>
-            </view>
-        </uni-popup>
-    </view>
-</template>
-
-<!-- 客服组件 -->
-<script>
-    export default {
-        name: 'ns-contact',
-        props: {
-            niushop: {
-                type: Object,
-                default: function() {
-                    return {};
-                }
-            },
-            sendMessageTitle: {
-                type: String,
-                default: ''
-            },
-            sendMessagePath: {
-                type: String,
-                default: ''
-            },
-            sendMessageImg: {
-                type: String,
-                default: ''
-            }
-        },
-        data() {
-            return {
-                config: null,
-                openType: ''
-            };
-        },
-        created() {
-            if (this.servicerConfig) {
-                // #ifdef H5
-                this.config = this.servicerConfig.h5;
-                // #endif
-
-                // #ifdef MP-WEIXIN
-                this.config = this.servicerConfig.weapp;
-                if (this.config.type == 'weapp') this.openType = 'contact';
-                // #endif
-
-                // #ifdef MP-ALIPAY
-                this.config = this.servicerConfig.aliapp;
-                if (this.config.type == 'aliapp') this.openType = 'contact';
-                // #endif
-            }
-        },
-        methods: {
-            /**
-             * 联系客服
-             */
-            contactServicer() {
-                if (this.config.type == 'none') {
-                    this.$refs.servicePopup.open();
-                }
-                if (this.openType == 'contact') return;
-
-                switch (this.config.type) {
-                    case 'wxwork':
-                        // #ifdef H5
-                        location.href = this.config.wxwork_url;
-                        // #endif
-                        // #ifdef MP-WEIXIN
-                        wx.openCustomerServiceChat({
-                            extInfo: { url: this.config.wxwork_url },
-                            corpId: this.config.corpid,
-                            showMessageCard: true,
-                            sendMessageTitle: this.sendMessageTitle,
-                            sendMessagePath: this.sendMessagePath,
-                            sendMessageImg: this.sendMessageImg
-                        });
-                        // #endif
-                        break;
-                    case 'third':
-                        location.href = this.config.third_url;
-                        break;
-                    case 'niushop':
-                        this.$util.redirectTo('/pages_tool/chat/room', this.niushop);
-                        break;
-                    default:
-                        this.makePhoneCall();
-                }
-            },
-            /**
-             * 店铺联系方式
-             */
-            makePhoneCall() {
-                this.$api.sendRequest({
-                    url: '/api/site/shopcontact',
-                    success: res => {
-                        if (res.code == 0 && res.data.mobile) uni.makePhoneCall({
-                            phoneNumber: res.data
-                                .mobile
-                        });
-                    }
-                });
-            }
-        }
-    };
-</script>
-
-<style lang="scss">
-    .contact-wrap {
-        width: 100%;
-        height: 100%;
-        position: relative;
-
-        .contact-button {
-            width: 100%;
-            height: 100%;
-            position: absolute;
-            left: 0;
-            top: 0;
-            z-index: 5;
-            padding: 0;
-            margin: 0;
-            opacity: 0;
-            overflow: hidden;
-        }
-    }
-
-    .service-popup-wrap {
-        width: 600rpx;
-
-        .head-wrap {
-            display: flex;
-            justify-content: space-between;
-            align-items: center;
-            padding: 0 30rpx;
-            height: 90rpx;
-        }
-
-        .body-wrap {
-            text-align: center;
-            padding: 30rpx;
-            height: 100rpx;
-        }
-    }
+<template>
+    <view class="contact-wrap">
+        <slot></slot>
+        <!-- #ifdef MP-ALIPAY -->
+        <view class="contact-button" @click="contactServicer">
+            <contact-button :tnt-inst-id="config.instid" :scene="config.scene" size="1000rpx"
+                v-if="config.type == 'aliapp'" />
+        </view>
+        <!-- #endif -->
+
+        <!-- #ifdef MP-WEIXIN -->
+        <!-- 微信小程序官方客服按钮 -->
+        <button v-if="useOfficialService" type="default" hover-class="none" open-type="contact" 
+            class="contact-button" sessionFrom="weapp" showMessageCard="true"
+            :send-message-title="sendMessageTitle" :send-message-path="sendMessagePath"
+            :send-message-img="sendMessageImg"></button>
+        
+        <!-- 微信小程序自定义客服按钮 -->
+        <button v-else type="default" hover-class="none" class="contact-button" @click="contactServicer"></button>
+        <!-- #endif -->
+        
+        <!-- #ifndef MP-WEIXIN && MP-ALIPAY -->
+        <!-- 其他平台保持原逻辑 -->
+        <button type="default" hover-class="none" :open-type="openType" class="contact-button" @click="contactServicer"
+            :send-message-title="sendMessageTitle" :send-message-path="sendMessagePath"
+            :send-message-img="sendMessageImg" :show-message-card="true"></button>
+        <!-- #endif -->
+
+        <uni-popup ref="servicePopup" type="center">
+            <view class="service-popup-wrap">
+                <view class="head-wrap" @click="$refs.servicePopup.close()">
+                    <text>联系客服</text>
+                    <text class="iconfont icon-close"></text>
+                </view>
+                <view class="body-wrap">{{ siteInfo.site_tel ? '请联系客服，客服电话是' + siteInfo.site_tel : '抱歉，商家暂无客服，请线下联系' }}
+                </view>
+            </view>
+        </uni-popup>
+    </view>
+</template>
+
+<!-- 客服组件 -->
+<script>
+import { createCustomerService } from '@/common/js/customer-service.js';
+
+export default {
+    name: 'ns-contact',
+    props: {
+        niushop: {
+            type: Object,
+            default: function () {
+                return {};
+            }
+        },
+        sendMessageTitle: {
+            type: String,
+            default: ''
+        },
+        sendMessagePath: {
+            type: String,
+            default: ''
+        },
+        sendMessageImg: {
+            type: String,
+            default: ''
+        }
+    },
+    data() {
+        return {
+            customerService: null,
+            buttonConfig: null
+        };
+    },
+    computed: {
+        /**
+         * 是否使用官方客服
+         */
+        useOfficialService() {
+            if (!this.buttonConfig) return true;
+            
+            // #ifdef MP-WEIXIN
+            // 如果是微信小程序，检查配置
+            if (this.buttonConfig.type === 'weapp') {
+                // 默认使用官方客服，除非明确设置为false
+                return this.buttonConfig.useOfficial !== false;
+            }
+            // #endif
+            
+            return false;
+        },
+        
+        /**
+         * 客服配置
+         */
+        config() {
+            return this.customerService?.getPlatformConfig() || {};
+        },
+        
+        /**
+         * 打开类型
+         */
+        openType() {
+            return this.buttonConfig?.openType || '';
+        }
+    },
+    created() {
+        // 初始化客服服务
+        this.customerService = createCustomerService(this);
+        this.buttonConfig = this.customerService.getButtonConfig();
+    },
+    methods: {
+        /**
+         * 联系客服
+         */
+        contactServicer() {
+            // 如果是微信/支付宝小程序客服，由系统自动处理
+            if (this.buttonConfig.openType === 'contact') {
+                return;
+            }
+
+            // 使用统一客服处理
+            this.customerService.handleCustomerClick({
+                niushop: this.niushop,
+                sendMessageTitle: this.sendMessageTitle,
+                sendMessagePath: this.sendMessagePath,
+                sendMessageImg: this.sendMessageImg
+            });
+        }
+    }
+};
+</script>
+
+<style lang="scss">
+.contact-wrap {
+    width: 100%;
+    height: 100%;
+    position: relative;
+
+    .contact-button {
+        width: 100%;
+        height: 100%;
+        position: absolute;
+        left: 0;
+        top: 0;
+        z-index: 5;
+        padding: 0;
+        margin: 0;
+        opacity: 0;
+        overflow: hidden;
+    }
+}
+
+.service-popup-wrap {
+    width: 600rpx;
+
+    .head-wrap {
+        display: flex;
+        justify-content: space-between;
+        align-items: center;
+        padding: 0 30rpx;
+        height: 90rpx;
+    }
+
+    .body-wrap {
+        text-align: center;
+        padding: 30rpx;
+        height: 100rpx;
+    }
+}
 </style>
--- a/components/wxwork-contact/CHANGELOG.md
+++ b/components/wxwork-contact/CHANGELOG.md
@@ -0,0 +1,66 @@
+# 企业微信联系客服组件更新日志
+
+## v2.0.0 - 集成全局Store配置
+
+### 新增功能
+- ✅ 企业微信配置集成到全局Store
+- ✅ 从 `/api/config/init` 统一获取配置
+- ✅ 支持props覆盖全局配置
+- ✅ 优化配置获取逻辑
+
+### 变更内容
+1. **Store集成**：
+   - 在 `store/index.js` 中添加 `wxworkConfig` 状态
+   - 添加 `setWxworkConfig` mutation
+   - 在 `init` action 中从 `/api/config/init` 获取企业微信配置
+
+2. **组件优化**：
+   - `wxwork-contact.vue` 组件现在优先从全局Store获取配置
+   - 支持通过props覆盖全局配置
+   - 移除单独的API调用，使用统一配置
+
+3. **页面集成**：
+   - `pages/contact/contact.vue` 页面简化配置获取逻辑
+   - 直接使用全局Store中的企业微信配置
+
+### 配置格式
+后端 `/api/config/init` 需要返回以下格式的企业微信配置：
+
+```json
+{
+  "code": 0,
+  "data": {
+    // ... 其他配置 ...
+    "wxwork": {
+      "corp_id": "企业ID",
+      "agent_id": "应用ID", 
+      "contact_id": "客服ID",
+      "contact_url": "活码链接",
+      "timestamp": "时间戳",
+      "nonceStr": "随机字符串",
+      "signature": "签名",
+      "enabled": true
+    }
+  }
+}
+```
+
+### 使用方式
+```vue
+<!-- 使用全局配置 -->
+<wxwork-contact btn-text="联系企业客服"></wxwork-contact>
+
+<!-- 覆盖全局配置 -->
+<wxwork-contact 
+    :corp-id="customCorpId"
+    :contact-url="customContactUrl"
+    btn-text="自定义客服"></wxwork-contact>
+```
+
+## v1.0.0 - 初始版本
+
+### 功能
+- 企业微信JS-SDK封装
+- 基础联系客服组件
+- 支持小程序和H5环境
+- 活码跳转和SDK两种方式
--- a/components/wxwork-contact/README.md
+++ b/components/wxwork-contact/README.md
@@ -0,0 +1,484 @@
+# 企业微信联系客服组件
+
+## 功能说明
+
+这个组件实现了在小程序中点击"联系客服"后，自动跳转到企业微信添加对应销售的功能。
+
+## 关键前提条件
+
+### ⚠️ 重要提醒
+微信小程序与企业微信互通有严格的平台限制和权限要求，使用前请确保满足以下所有条件：
+
+### 1. 微信小程序环境要求
+- **平台限制**：功能仅在微信小程序环境中可用
+- **基础库版本**：需要微信小程序基础库 2.3.0 及以上版本
+- **用户环境**：用户需要在微信中打开小程序
+
+### 2. 企业微信配置要求
+- **企业认证**：企业微信账号必须完成企业认证
+- **客户联系功能**：需要开通企业微信"客户联系"功能
+- **应用权限**：企业微信应用需要有客户联系相关权限
+
+### 3. 互通配置要求
+- **关联配置**：小程序必须与企业微信进行关联配置
+- **权限申请**：需要在微信开放平台和企业微信后台分别申请相应权限
+- **域名白名单**：相关域名需要在小程序和企业微信后台都配置白名单
+
+### 4. 跳转权限要求
+- **小程序AppID**：需要在企业微信中配置允许跳转的小程序AppID
+- **企业微信AppID**：需要在微信开放平台配置关联的企业微信AppID
+- **业务域授权**：需要配置业务域授权，允许跨平台跳转
+
+### 5. 开发调试要求
+- **测试环境**：需要在测试环境中验证跳转功能
+- **权限验证**：确保所有必要的API权限已申请并生效
+- **兼容性测试**：在不同微信版本中进行兼容性测试
+
+### 6. 具体配置要求
+
+| 条件 | 说明 |
+|------|------|
+| **小程序与企业微信绑定** | 在企业微信管理后台 → 「应用管理」→「小程序」中关联你的微信小程序AppID |
+| **配置可信域名** | 如果涉及网页跳转或回调，需在企业微信后台配置业务域名 |
+| **使用企业微信服务商 or 自建应用** | 若需高级功能（如获取客户详情），需有企业微信管理员权限或通过服务商代开发 |
+
+## 使用方法
+
+### 1. 基础用法
+
+```vue
+<wxwork-contact 
+    :corp-id="corpId"
+    :agent-id="agentId"
+    :timestamp="timestamp"
+    :nonce-str="nonceStr"
+    :signature="signature"
+    :contact-id="contactId"
+    :contact-url="contactUrl"
+    btn-text="添加企业微信客服">
+</wxwork-contact>
+```
+
+### 组件架构
+
+### 分层设计
+```
+调用方 (页面组件)
+    ↓ 传递配置参数
+wxwork-contact 组件
+    ↓ 调用SDK
+wxwork-jssdk.js
+    ↓ 调用企业微信API
+企业微信服务
+```
+
+### 组件设计原则
+
+- **独立性**：组件不直接依赖全局Store，所有配置通过props传递
+- **职责分离**：组件只负责UI展示和企业微信SDK调用，配置管理由调用方负责
+- **灵活配置**：支持调用者覆盖任何配置参数
+
+## 版本信息
+
+### v3.0.0 - 统一客服服务重构版本
+- 创建 `CustomerService` 统一客服处理服务
+- 重构 `ns-contact.vue` 和 `hover-nav.vue` 消除重复代码
+- 提供统一的客服处理接口和平台适配
+- 完善错误处理和降级机制
+- 支持所有客服类型的统一调用
+
+### v2.0.0 - Store集成版本
+- 企业微信配置集成到全局Store
+- 从 `/api/config/init` 统一获取配置
+- 组件完全独立，通过props接收配置
+- 支持全局配置和局部覆盖
+
+### v1.0.0 - 初始版本
+- 基础企业微信联系功能
+- 支持活码跳转和JS-SDK两种方式
+
+### 2. 属性说明
+
+| 属性 | 类型 | 默认值 | 说明 |
+|------|------|--------|------|
+| btnText | String | '添加企业微信客服' | 按钮文字 |
+| corpId | String | - | 企业ID（必需） |
+| agentId | String | '' | 应用ID |
+| timestamp | String | '' | 时间戳 |
+| nonceStr | String | '' | 随机字符串 |
+| signature | String | '' | 签名 |
+| contactId | String | '' | 客服ID或活码配置ID |
+| contactUrl | String | '' | 活码链接 |
+| showConfirm | Boolean | true | 是否显示确认弹窗 |
+
+### 3. 在联系页面中使用
+
+在 `pages/contact/contact.vue` 中已集成使用示例：
+
+```vue
+<wxwork-contact 
+    v-if="wxworkConfig && wxworkConfig.enabled"
+    :corp-id="wxworkConfig.corpId"
+    :agent-id="wxworkConfig.agentId"
+    :timestamp="wxworkConfig.timestamp"
+    :nonce-str="wxworkConfig.nonceStr"
+    :signature="wxworkConfig.signature"
+    :contact-id="wxworkConfig.contactId"
+    :contact-url="wxworkConfig.contactUrl"
+    btn-text="企业微信客服"
+    :show-confirm="false">
+</wxwork-contact>
+```
+
+## 配置说明
+
+### 后端接口需求
+
+企业微信配置已集成到 `/api/config/init` 接口中，返回以下格式的数据：
+
+```json
+{
+  "code": 0,
+  "data": {
+    // ... 其他配置 ...
+    "wxwork": {
+      "corp_id": "企业ID",
+      "agent_id": "应用ID",
+      "contact_id": "客服ID",
+      "contact_url": "活码链接",
+      "timestamp": "时间戳",
+      "nonceStr": "随机字符串",
+      "signature": "签名",
+      "enabled": true
+    }
+  }
+}
+```
+
+### 全局Store集成
+
+企业微信配置通过以下方式集成到全局状态管理：
+
+1. **Store状态**：在 `store/index.js` 中添加 `wxworkConfig` 状态
+2. **配置获取**：在 `init` action 中从 `/api/config/init` 获取企业微信配置
+3. **状态更新**：使用 `setWxworkConfig` mutation 更新配置
+4. **持久化**：配置自动保存到本地存储
+
+### 企业微信配置步骤
+
+1. **获取企业微信活码**：
+   - 登录企业微信管理后台
+   - 进入"客户联系" -> "配置" -> "联系我" 
+   - 创建活码，获取配置ID或直接获取活码链接
+
+2. **配置参数**：
+   - `corp_id`: 企业ID（在企业微信后台获取）
+   - `agent_id`: 企业微信应用ID
+   - `contact_id`: 客服的用户ID
+   - `contact_url`: 企业微信活码链接（推荐使用活码链接）
+   - `timestamp`: 生成签名的时间戳
+   - `nonceStr`: 生成签名的随机字符串
+   - `signature`: JS-SDK签名
+
+## 典型业务流程示例
+
+### 目标
+用户在小程序中点击"联系客服"，自动添加对应的企业微信销售。
+
+### 步骤
+1. **后端调用企业微信 API** 创建「联系我」二维码（可带场景值，如 user_id=123）。
+2. **前端在小程序中展示该二维码（或生成跳转链接）**。
+3. **用户长按识别 → 打开企业微信 → 添加客服**。
+4. **企业微信收到添加事件 → 通过 API 获取 external_userid → 关联到原小程序用户**。
+
+## 实现原理
+
+### 方案1：企业微信活码跳转（推荐）
+- 使用企业微信活码链接
+- 通过 `uni.navigateToMiniProgram` 跳转到企业微信小程序
+- 直接添加对应的销售为联系人
+
+### 方案2：JS-SDK方式
+- 使用企业微信JS-SDK
+- 调用 `openUserProfile` 接口打开用户资料
+- 用户手动添加联系人
+
+## 注意事项
+
+### 功能限制
+1. **小程序环境**：需要在微信小程序环境中使用
+2. **权限配置**：确保小程序有跳转企业微信的权限
+3. **降级处理**：当企业微信不可用时，会降级到原有客服方式
+4. **用户体验**：建议添加确认弹窗，避免误操作
+
+### 前提条件验证
+5. **权限检查**：使用前需要验证所有必需权限是否生效
+6. **配置完整性**：确保所有配置参数都已正确设置
+7. **网络环境**：确保用户网络环境允许访问企业微信服务
+8. **版本兼容**：检查微信版本和企业微信版本兼容性
+
+### 调试建议
+9. **错误监控**：添加适当的错误日志和用户反馈机制
+10. **性能优化**：避免频繁的SDK初始化和配置获取
+11. **安全考虑**：敏感配置信息应在服务端处理，前端不暴露
+
+## 兼容性
+
+- 微信小程序：✅ 支持
+- H5环境：✅ 支持跳转活码链接
+- 其他平台：降级处理
+
+## 文件结构
+
+```
+components/wxwork-contact/
+├── wxwork-contact.vue    # 主组件
+└── README.md            # 说明文档
+
+components/ns-contact/
+└── ns-contact.vue       # 统一客服组件（重构后）
+
+components/hover-nav/
+└── hover-nav.vue        # 悬浮导航组件（重构后）
+
+common/js/
+├── wxwork-jssdk.js     # 企业微信JS-SDK封装
+└── customer-service.js  # 客服统一处理服务（新增）
+
+store/
+└── index.js            # 全局Store，包含wxworkConfig状态管理
+
+pages/contact/
+└── contact.vue         # 联系页面，集成企业微信功能
+```
+
+## 系统梳理与优化 (v3.1.0)
+
+### 🔧 已修复的问题
+
+#### 1. **App.vue 配置恢复**
+- ✅ 修复了企业微信配置 (`wxworkConfig`) 在应用启动时的恢复
+- ✅ 确保所有配置都能正确从本地存储恢复到Store
+
+#### 2. **客服服务参数传递**
+- ✅ 修复了 `openCustomerServiceChat` 参数传递错误
+- ✅ 正确传递 `sendMessageTitle`、`sendMessagePath`、`sendMessageImg`
+
+#### 3. **组件配置访问**
+- ✅ 在 `ns-contact.vue` 和 `hover-nav.vue` 中添加 computed 属性
+- ✅ 确保能够正确访问 `servicerConfig`
+
+#### 4. **企业微信服务优化**
+- ✅ 改进参数传递，支持自定义消息参数
+- ✅ 统一处理函数调用方式
+
+### 🛡️ 新增功能
+
+#### 1. **配置验证机制**
+```javascript
+const validation = this.customerService.validateConfig();
+if (!validation.isValid) {
+    // 处理配置错误
+}
+```
+
+#### 2. **错误处理增强**
+- ✅ 添加配置错误弹窗
+- ✅ 改进错误日志记录
+- ✅ 警告信息提示
+
+#### 3. **类型安全**
+- ✅ 完善参数类型检查
+- ✅ 空值和异常情况处理
+
+### 📋 当前系统状态
+
+| 组件 | 状态 | 功能完整性 |
+|------|------|-----------|
+| **customer-service.js** | ✅ 完成 | 统一客服处理服务 |
+| **ns-contact.vue** | ✅ 修复 | 支持所有客服类型 |
+| **hover-nav.vue** | ✅ 修复 | 集成统一客服服务 |
+| **App.vue** | ✅ 修复 | 配置完整恢复 |
+| **contact.vue** | ⚠️ 待优化 | 仍使用原始方式 |
+
+### 🔄 待优化项
+
+#### 1. **contact.vue 页面重构**
+- 建议集成统一客服服务
+- 添加企业微信客服按钮
+- 统一UI交互体验
+
+#### 2. **加载状态反馈**
+- 客服功能调用时的loading状态
+- 网络请求的进度指示
+
+#### 3. **用户体验优化**
+- 客服按钮的点击反馈
+- 错误状态的友好提示
+
+### 🧪 测试建议
+
+1. **配置验证测试**：
+   - 测试各种配置缺失情况
+   - 验证错误提示准确性
+
+2. **平台兼容测试**：
+   - 微信小程序客服功能
+   - H5环境跳转
+   - 支付宝小程序客服
+
+3. **企业微信功能测试**：
+   - 活码链接跳转
+   - 降级处理机制
+   - 参数传递正确性
+
+### 📖 使用最佳实践
+
+```javascript
+// 推荐使用方式
+const customerService = createCustomerService(this);
+
+// 带配置验证的调用
+if (customerService.isConfigAvailable()) {
+    customerService.handleCustomerClick({
+        sendMessageTitle: '商品咨询',
+        sendMessagePath: '/pages/goods/detail',
+        sendMessageImg: 'product-image.jpg'
+    });
+}
+```
+
+## 重构说明 (v3.0.0)
+
+### 统一客服处理服务
+
+为了解决代码重复问题，我们创建了 `CustomerService` 类来统一处理所有客服逻辑：
+
+#### 主要改进
+1. **代码复用**：消除 `ns-contact.vue` 和 `hover-nav.vue` 中的重复代码
+2. **统一接口**：提供一致的客服处理API
+3. **平台适配**：自动处理不同平台的客服配置
+4. **类型安全**：完善的错误处理和降级机制
+
+#### 使用方式
+
+**1. 在组件中导入**
+```javascript
+import { createCustomerService } from '@/common/js/customer-service.js';
+```
+
+**2. 初始化服务**
+```javascript
+created() {
+    this.customerService = createCustomerService(this);
+    this.buttonConfig = this.customerService.getButtonConfig();
+}
+```
+
+**3. 处理客服点击**
+```javascript
+methods: {
+    contactServicer() {
+        this.customerService.handleCustomerClick({
+            niushop: this.niushop,
+            sendMessageTitle: this.sendMessageTitle,
+            sendMessagePath: this.sendMessagePath,
+            sendMessageImg: this.sendMessageImg
+        });
+    }
+}
+```
+
+#### 核心方法
+
+| 方法名 | 用途 | 参数 |
+|--------|------|------|
+| `handleCustomerClick(options)` | 统一处理客服点击 | 客服配置选项 |
+| `getButtonConfig()` | 获取按钮配置 | - |
+| `getServiceType()` | 获取客服类型 | - |
+| `openWxworkService()` | 打开企业微信客服 | 是否使用原方式 |
+
+#### 支持的客服类型
+
+- `wxwork` - 企业微信客服
+- `third` - 第三方客服
+- `niushop` - 牛商客服
+- `weapp` - 微信小程序客服
+- `aliapp` - 支付宝小程序客服
+- `none` - 无客服（显示提示）
+
+## 常见问题 (FAQ)
+
+### Q: contact_id 是小程序ID吗？
+A: 不是的。`contact_id` 是**企业微信中客服人员的用户ID**，具体说明如下：
+
+- **定义**：企业微信系统内部分配给客服人员的唯一标识符
+- **获取方式**：通过企业微信管理后台的"客户联系" → "配置" → "联系我"功能创建活码时获得
+- **用途**：用于指定具体客服人员，当用户点击"联系客服"时，系统通过这个ID知道应该添加哪个企业微信客服人员
+
+### Q: contact_id 和小程序ID的区别？
+A: 两者的作用完全不同：
+
+| 字段 | 用途 | 获取方式 |
+|------|------|----------|
+| **contact_id** | 指定具体的企业微信客服人员 | 企业微信管理后台获取 |
+| **小程序AppID** | 识别整个微信小程序应用 | 微信开放平台获取 |
+
+在业务流程中：
+1. 用户在小程序中点击"联系客服"
+2. 系统使用 `contact_id` 打开对应的企业微信客服人员资料
+3. 用户添加该企业微信客服为联系人
+
+所以 `contact_id` 是企业微信客服的ID，不是小程序的ID。
+
+### Q: wxwork_contact_url 从哪里来？
+A: `wxwork_contact_url` 应该来自全局Store中的 `wxworkConfig`，而不是 `servicerConfig`：
+
+**正确的配置来源**：
+- ✅ `this.$store.state.wxworkConfig.contact_url` - 企业微信配置
+- ❌ `this.config.wxwork_contact_url` - 错误的配置路径
+
+**配置获取流程**：
+1. **后端接口**：`/api/config/init` 返回 `wxwork_config` 数据
+2. **Store存储**：`setWxworkConfig` 将配置保存到 `wxworkConfig` 状态
+3. **组件使用**：通过 `this.$store.state.wxworkConfig.contact_url` 访问
+
+**代码修正示例**：
+```javascript
+// 错误 ❌
+if (this.config.wxwork_contact_url) { ... }
+
+// 正确 ✅  
+const wxworkConfig = this.$store.state?.wxworkConfig;
+if (wxworkConfig?.contact_url) { ... }
+```
+
+**字段对应关系**：
+| 后端字段 | Store字段 | 组件使用 |
+|---------|----------|----------|
+| `contact_url` | `contact_url` | `wxworkConfig.contact_url` |
+
+### Q: navigateToMiniProgram 中的企业微信小程序AppID 是指我的业务小程序ID吗？
+A: 不是的！`appId: 'wxeb490c6f9b154ef9'` 是**企业微信官方小程序的AppID**，不是你的业务小程序ID。
+
+**两者的区别**：
+
+| 小程序类型 | AppID示例 | 用途 | 所有者 |
+|-----------|----------|------|--------|
+| **企业微信官方小程序** | `wxeb490c6f9b154ef9` | 展示企业联系人详情页面 | 腾讯企业微信团队 |
+| **你的业务小程序** | 你的AppID | 你的业务功能（电商、服务等） | 你的企业/组织 |
+
+**业务流程**：
+```
+用户小程序 (你的业务) 
+    ↓ 点击"联系客服"
+navigateToMiniProgram 跳转到
+企业微信官方小程序 (wxeb490c6f9b154ef9)
+    ↓ 展示联系人详情
+用户添加客服人员到企业微信
+```
+
+**关键点**：
+- 这个AppID是企业微信官方小程序，通常是固定值
+- 用于跳转到企业微信环境展示联系人详情
+- 不需要替换成你自己的小程序AppID |
--- a/components/wxwork-contact/wxwork-contact.vue
+++ b/components/wxwork-contact/wxwork-contact.vue
@@ -0,0 +1,301 @@
+<template>
+    <view class="wxwork-contact-wrap">
+        <slot></slot>
+        <button
+            type="default"
+            hover-class="none"
+            class="contact-button"
+            @click="addWxWorkContact">
+            <text class="btn-text">{{ btnText }}</text>
+        </button>
+        
+        <!-- 确认弹窗 -->
+        <uni-popup ref="confirmPopup" type="center">
+            <view class="confirm-popup">
+                <view class="popup-header">
+                    <text>添加企业微信客服</text>
+                </view>
+                <view class="popup-body">
+                    <text>点击确定后将跳转至企业微信，添加专业客服为您服务</text>
+                </view>
+                <view class="popup-footer">
+                    <button class="cancel-btn" @click="closePopup">取消</button>
+                    <button class="confirm-btn" @click="confirmAdd">确定</button>
+                </view>
+            </view>
+        </uni-popup>
+    </view>
+</template>
+
+<script>
+    import { WxWork } from '@/common/js/wxwork-jssdk.js';
+    
+    export default {
+        name: 'wxwork-contact',
+        props: {
+            // 按钮文字
+            btnText: {
+                type: String,
+                default: '添加企业微信客服'
+            },
+            // 企业ID（必需）
+            corpId: {
+                type: String,
+                required: true
+            },
+            // 应用ID
+            agentId: {
+                type: String,
+                default: ''
+            },
+            // 时间戳
+            timestamp: {
+                type: String,
+                default: ''
+            },
+            // 随机字符串
+            nonceStr: {
+                type: String,
+                default: ''
+            },
+            // 签名
+            signature: {
+                type: String,
+                default: ''
+            },
+            // 客服ID或活码配置ID
+            contactId: {
+                type: String,
+                default: ''
+            },
+            // 活码链接
+            contactUrl: {
+                type: String,
+                default: ''
+            },
+            // 是否显示确认弹窗
+            showConfirm: {
+                type: Boolean,
+                default: true
+            }
+        },
+        data() {
+            return {
+                wxWorkSDK: null
+            };
+        },
+        mounted() {
+            this.initWxWork();
+        },
+        methods: {
+            /**
+             * 初始化企业微信SDK
+             */
+            initWxWork() {
+                try {
+                    if (this.corpId) {
+                        this.wxWorkSDK = new WxWork();
+                        const initResult = this.wxWorkSDK.init({
+                            corpId: this.corpId,
+                            agentId: this.agentId,
+                            timestamp: this.timestamp,
+                            nonceStr: this.nonceStr,
+                            signature: this.signature,
+                            jsApiList: ['openUserProfile', 'openEnterpriseChat']
+                        });
+                        
+                        if (!initResult) {
+                            console.error('企业微信SDK初始化失败');
+                        }
+                    }
+                } catch (error) {
+                    console.error('初始化企业微信SDK失败:', error);
+                }
+            },
+            
+            /**
+             * 点击添加企业微信客服
+             */
+            addWxWorkContact() {
+                if (this.showConfirm) {
+                    this.$refs.confirmPopup.open();
+                } else {
+                    this.confirmAdd();
+                }
+            },
+            
+            /**
+             * 确认添加
+             */
+            confirmAdd() {
+                this.closePopup();
+                
+                // 直接使用props传递的配置
+                const contactUrl = this.contactUrl;
+                const contactId = this.contactId;
+                
+                // #ifdef MP-WEIXIN
+                if (contactUrl) {
+                    // 方案1：直接跳转到企业微信活码
+                    this.jumpToWxWorkContact(contactUrl);
+                } else if (contactId) {
+                    // 方案2：使用SDK打开用户资料
+                    this.openUserProfile(contactId);
+                } else {
+                    this.showError('未配置企业微信客服信息');
+                }
+                // #endif
+                
+                // #ifdef H5
+                if (contactUrl) {
+                    // H5环境直接跳转
+                    window.location.href = contactUrl;
+                } else {
+                    this.showError('未配置企业微信客服信息');
+                }
+                // #endif
+            },
+            
+            /**
+             * 跳转到企业微信客服
+             */
+            jumpToWxWorkContact(contactUrl) {
+                uni.navigateToMiniProgram({
+                    appId: 'wxeb490c6f9b154ef9', // 企业微信小程序AppID
+                    path: `pages/contacts/externalContactDetail?url=${encodeURIComponent(contactUrl)}`,
+                    success: () => {
+                        console.log('跳转企业微信成功');
+                        this.$util.showToast({
+                            title: '跳转成功',
+                            icon: 'success'
+                        });
+                    },
+                    fail: (err) => {
+                        console.error('跳转企业微信失败:', err);
+                        this.showError('跳转失败，请检查企业微信配置');
+                    }
+                });
+            },
+            
+            /**
+             * 打开用户资料
+             */
+            openUserProfile(contactId) {
+                if (!this.wxWorkSDK) {
+                    this.showError('企业微信SDK未初始化');
+                    return;
+                }
+                
+                this.wxWorkSDK.addContact({
+                    userId: contactId
+                }, (res) => {
+                    console.log('打开用户资料成功:', res);
+                }, (err) => {
+                    console.error('打开用户资料失败:', err);
+                    this.showError('打开用户资料失败');
+                });
+            },
+            
+            /**
+             * 显示错误提示
+             */
+            showError(message) {
+                uni.showModal({
+                    title: '提示',
+                    content: message,
+                    showCancel: false
+                });
+            },
+            
+            /**
+             * 关闭弹窗
+             */
+            closePopup() {
+                this.$refs.confirmPopup.close();
+            }
+        }
+    };
+</script>
+
+<style lang="scss" scoped>
+    .wxwork-contact-wrap {
+        width: 100%;
+        height: 100%;
+        position: relative;
+        
+        .contact-button {
+            width: 100%;
+            height: 100%;
+            background: linear-gradient(135deg, #1e7dd8 0%, #1482e0 100%);
+            color: #fff;
+            border: none;
+            border-radius: 8rpx;
+            font-size: 28rpx;
+            display: flex;
+            align-items: center;
+            justify-content: center;
+            
+            .btn-text {
+                font-weight: 500;
+            }
+            
+            &:active {
+                opacity: 0.8;
+            }
+        }
+    }
+    
+    .confirm-popup {
+        width: 600rpx;
+        background: #fff;
+        border-radius: 16rpx;
+        overflow: hidden;
+        
+        .popup-header {
+            padding: 40rpx 30rpx 20rpx;
+            text-align: center;
+            font-size: 32rpx;
+            font-weight: 600;
+            color: #333;
+            border-bottom: 1px solid #f0f0f0;
+        }
+        
+        .popup-body {
+            padding: 30rpx;
+            text-align: center;
+            font-size: 28rpx;
+            color: #666;
+            line-height: 1.6;
+        }
+        
+        .popup-footer {
+            display: flex;
+            border-top: 1px solid #f0f0f0;
+            
+            button {
+                flex: 1;
+                height: 88rpx;
+                line-height: 88rpx;
+                text-align: center;
+                font-size: 30rpx;
+                border: none;
+                border-radius: 0;
+                
+                &.cancel-btn {
+                    background: #fff;
+                    color: #999;
+                    border-right: 1px solid #f0f0f0;
+                }
+                
+                &.confirm-btn {
+                    background: #1e7dd8;
+                    color: #fff;
+                }
+                
+                &:active {
+                    opacity: 0.8;
+                }
+            }
+        }
+    }
+</style>
--- a/pages.json
+++ b/pages.json
@@ -104,14 +104,7 @@
 				"navigationStyle": "custom"
 				// #endif
 			}
-		},
-		{
-			"path": "pages/dify-chat/dify-chat",
-			"style": {
-				"navigationBarTitleText": "智能客服"
-			}
 		}
-		
 	],
 	"subPackages": [
 		{
--- a/pages/contact/contact.vue
+++ b/pages/contact/contact.vue
--- a/pages/index/index.vue
+++ b/pages/index/index.vue
@@ -1,236 +1,259 @@
-<template>
-	<page-meta :page-style="themeColor"></page-meta>
-	<view :style="{ backgroundColor: bgColor, minHeight: openBottomNav ? 'calc(100vh - 55px)' : '' }" class="page-img">
-		<view class="site-info-box" v-if="$util.isWeiXin() && followOfficialAccount && followOfficialAccount.isShow && wechatQrcode">
-			<view class="site-info">
-				<view class="img-box" v-if="siteInfo.logo_square">
-					<image :src="$util.img(siteInfo.logo_square)" mode="aspectFill"></image>
-				</view>
-				<view class="info-box" :style="{ color: '#ffffff' }">
-					<text class="font-size-base">{{ siteInfo.site_name }}</text>
-					<text>{{ followOfficialAccount.welcomeMsg }}</text>
-				</view>
-			</view>
-			<view class="dite-button" @click="officialAccountsOpen">关注公众号</view>
-		</view>
-
-	<!-- 	<view class="page-header" v-if="diyData.global && diyData.global.navBarSwitch" :style="{ backgroundImage: bgImg }">
-			<ns-navbar :title-color="textNavColor" :data="diyData.global" :scrollTop="scrollTop" :isBack="false"/>
-		</view> -->
-
-		<diy-index-page v-if="topIndexValue" ref="indexPage" :value="topIndexValue" :bgUrl="bgUrl" :scrollTop="scrollTop" :diyGlobal="diyData.global" class="diy-index-page">
-			<template v-slot:components>
-				<diy-group ref="diyGroup" v-if="diyData.value" :diyData="diyData" :scrollTop="scrollTop" :haveTopCategory="true" :followOfficialAccount="followOfficialAccount"/>
-			</template>
-			<template v-slot:default>
-				<ns-copyright v-show="isShowCopyRight"/>
-			</template>
-		</diy-index-page>
-
-		<view v-else class="bg-index" :style="{ backgroundImage: backgroundUrl, paddingTop: paddingTop, marginTop: marginTop }">
-			<diy-group ref="diyGroup" v-if="diyData.value" :diyData="diyData" :scrollTop="scrollTop" :followOfficialAccount="followOfficialAccount"/>
-			<ns-copyright v-show="isShowCopyRight"/>
-		</view>
-
-		<template v-if="adv.advshow != -1">
-			<view @touchmove.prevent.stop>
-				<uni-popup ref="uniPopupWindow" type="center" class="wap-floating" :maskClick="false">
-					 <view class="small-bot">
-					<!-- 	<view class="adver-time" wx:if="{{startadv.params.style=='default'&&startadv.params.canclose==1}}">
-							<view bindtap="adverclose">跳过</view>
-							<view class="time">{{clock}}s</view>
-						</view>
-						<view class="adver-time" wx:if="{{startadv.params.style=='default'&&startadv.params.canclose==0}}">
-							<view class="time" style="line-height: 64rpx;">{{clock}}s</view>
-						</view> -->
-						<swiper autoplay="true" :circular="true" indicator-active-color="#fff" indicator-color="rgba(255,255,255,0.6)" :indicator-dots="true" interval="3000">
-							<swiper-item v-for="(item, index) in adv.list" :key="index">
-								<image class="slide-image"  @click="$util.diyRedirectTo(item.link)" height="100%" :src="$util.img(item.imageUrl)" width="100%"></image>
-							<!-- 	<image bindtap="adverclose" class="slide-image" height="100%" src="{{item.imgurl}}" width="100%" wx:if="{{item.click==1}}"></image> -->
-							</swiper-item>
-						</swiper>
-						<view bindtap="adverclose" class="small-bot-close" @click="closePopupWindow">
-							<i class="iconfont icon-round-close" style="color:#fff"></i>
-						</view>
-					</view>
-				<!-- 	<view class="image-wrap">
-						<swiper class="swiper" style="width:100%;height: 1200rpx;" :autoplay="true"  interval="3000" circular="true" :indicator-dots="true" indicator-color="#000" indicator-active-color="red">
-							<swiper-item class="swiper-item" v-for="(item, index) in adv.list" :key="index" v-if="item.imageUrl" @click="$util.diyRedirectTo(item.link)">
-								<view class="item">
-									<image :src="$util.img(item.imageUrl)" mode="aspectFit" :show-menu-by-longpress="true"/>
-								</view>
-							</swiper-item>
-						</swiper>
-					</view>
-					<text class="iconfont icon-round-close" @click="closePopupWindow"></text> -->
-				</uni-popup>
-			</view>
-		</template>
-
-		<!-- 底部tabBar -->
-		<view class="page-bottom" v-if="openBottomNav">
-			<diy-bottom-nav @callback="callback" :name="name"/>
-		</view>
-
-		<!-- 关注公众号弹窗 -->
-		<view @touchmove.prevent class="official-accounts-inner" v-if="wechatQrcode">
-			<uni-popup ref="officialAccountsPopup" type="center">
-				<view class="official-accounts-wrap">
-					<image class="content" :src="$util.img(wechatQrcode)" mode="aspectFit"></image>
-					<text class="desc">关注了解更多</text>
-					<text class="close iconfont icon-round-close" @click="officialAccountsClose"></text>
-				</view>
-			</uni-popup>
-		</view>
-
-		<!-- 收藏 -->
-		<uni-popup ref="collectPopupWindow" type="top" class="wap-floating wap-floating-collect">
-			<view v-if="showTip" class="collectPopupWindow" :style="{ marginTop: (collectTop + statusBarHeight) * 2 + 'rpx' }">
-				<image :src="$util.img('public/uniapp/index/collect2.png')" mode="aspectFit"/>
-				<text @click="closeCollectPopupWindow">我知道了</text>
-			</view>
-		</uni-popup>
-
-		<!-- 选择门店弹出框，定位当前位置，展示最近的一个门店 -->
-		<view @touchmove.prevent.stop class="choose-store">
-			<uni-popup ref="chooseStorePopup" type="center" :maskClick="false" class="choose-store">
-				<view class="choose-store-popup">
-					<view class="head-wrap" @click="closeChooseStorePopup">请确认门店</view>
-					<view class="position-wrap">
-						<text class="iconfont icon-dizhi"></text>
-						<text class="address">{{ currentPosition }}</text>
-						<view class="reposition" @click="reposition" v-if="globalStoreConfig && globalStoreConfig.is_allow_change == 1">
-							<text class="iconfont icon-dingwei"></text>
-							<text>重新定位</text>
-						</view>
-					</view>
-					<view class="store-wrap" v-if="nearestStore">
-						<text class="tag">当前门店</text>
-						<view class="store-name">{{ nearestStore.store_name }}</view>
-						<view class="address">{{ nearestStore.show_address }}</view>
-						<view class="distance" v-if="nearestStore.distance">
-							<text class="iconfont icon-dizhi"></text>
-							<text>{{ nearestStore.distance > 1 ? nearestStore.distance + 'km' : nearestStore.distance * 1000 + 'm' }}</text>
-						</view>
-					</view>
-					<button type="primary" @click="enterStore">确认进入</button>
-					<view class="other-store" @click="chooseOtherStore" v-if="globalStoreConfig && globalStoreConfig.is_allow_change == 1">
-						<text>选择其他门店</text>
-						<text class="iconfont icon-right"></text>
-					</view>
-				</view>
-			</uni-popup>
-		</view>
-		<hover-nav></hover-nav>
-		<!-- #ifdef MP-WEIXIN -->
-		<!-- 小程序隐私协议 -->
-		<privacy-popup ref="privacyPopup"></privacy-popup>
-		<!-- #endif -->
-        <to-top v-if="showTop" @toTop="scrollToTopNative()"></to-top>
-		<ns-login ref="login"></ns-login>
-	</view>
-</template>
-
-<script>
-	import uniPopup from '@/components/uni-popup/uni-popup.vue';
-	import nsNavbar from '@/components/ns-navbar/ns-navbar.vue';
-	import diyJs from '@/common/js/diy.js';
-	import indexJs from './public/js/index.js';
-    import toTop from '@/components/toTop/toTop.vue';
-    import scroll from '@/common/js/scroll-view.js';
-
-
-	export default {
-		components: {
-			uniPopup,
-			nsNavbar,
-            toTop
-		},
-		mixins: [diyJs, scroll, indexJs]
-	};
-</script>
-
-<style lang="scss">
-	@import '@/common/css/diy.scss';
-	@import './public/css/index.scss';
-	
-	
-	
-	.small-bot {
-	    width: 100%;
-	    height: 100%;
-	    position: fixed;
-	    top: 0;
-	    bottom: 0;
-	    left: 0;
-	    right: 0;
-	    z-index: 122;
-	}
-	
-	.small-bot swiper {
-	    width: 560rpx;
-	    height: 784rpx;
-	    margin: 120rpx auto 0;
-	    border-radius: 10rpx;
-	    overflow: hidden;
-	}
-	
-	.small-bot swiper .slide-image {
-	    width: 100%;
-	    height: 100%;
-	}
-	
-	.small-bot-close {
-	    width: 66rpx;
-	    height: 66rpx;
-	    border-radius: 50%;
-	    text-align: center;
-	    line-height: 64rpx;
-	    font-size: 64rpx;
-	    color: #fff;
-	    margin: 30rpx auto 0;
-	}
-	
-	.small-bot-close i {
-	    font-size: 60rpx;
-	}
-
-</style>
-<style scoped>
-	.swiper /deep/ .uni-swiper-dots-horizontal {
-		left: 40%;
-		bottom:40px
-	}
-	.wap-floating>>>.uni-popup__wrapper.uni-custom .uni-popup__wrapper-box {
-		background: none !important;
-	}
-
-	.choose-store>>>.goodslist-uni-popup-box {
-		width: 80%;
-	}
-
-	/deep/.diy-index-page .uni-popup .uni-popup__wrapper-box {
-		border-radius: 0;
-	}
-
-	/deep/ .placeholder {
-		height: 0;
-	}
-
-	/deep/::-webkit-scrollbar {
-		width: 0;
-		height: 0;
-		background-color: transparent;
-		display: none;
-	}
-
-	/deep/ .sku-layer .uni-popup__wrapper.uni-custom .uni-popup__wrapper-box {
-		max-height: unset !important;
-	}
-    
-    /deep/ .mescroll-totop {
-        right: 24rpx!important; 
-        bottom: 182rpx!important;
-    }
-
+<template>
+	<page-meta :page-style="themeColor"></page-meta>
+	<view :style="{ backgroundColor: bgColor, minHeight: openBottomNav ? 'calc(100vh - 55px)' : '' }" class="page-img">
+		<view class="site-info-box" v-if="$util.isWeiXin() && followOfficialAccount && followOfficialAccount.isShow && wechatQrcode">
+			<view class="site-info">
+				<view class="img-box" v-if="siteInfo.logo_square">
+					<image :src="$util.img(siteInfo.logo_square)" mode="aspectFill"></image>
+				</view>
+				<view class="info-box" :style="{ color: '#ffffff' }">
+					<text class="font-size-base">{{ siteInfo.site_name }}</text>
+					<text>{{ followOfficialAccount.welcomeMsg }}</text>
+				</view>
+			</view>
+			<view class="dite-button" @click="officialAccountsOpen">关注公众号</view>
+		</view>
+
+	<!-- 	<view class="page-header" v-if="diyData.global && diyData.global.navBarSwitch" :style="{ backgroundImage: bgImg }">
+			<ns-navbar :title-color="textNavColor" :data="diyData.global" :scrollTop="scrollTop" :isBack="false"/>
+		</view> -->
+
+		<diy-index-page v-if="topIndexValue" ref="indexPage" :value="topIndexValue" :bgUrl="bgUrl" :scrollTop="scrollTop" :diyGlobal="diyData.global" class="diy-index-page">
+			<template v-slot:components>
+				<diy-group ref="diyGroup" v-if="diyData.value" :diyData="diyData" :scrollTop="scrollTop" :haveTopCategory="true" :followOfficialAccount="followOfficialAccount"/>
+			</template>
+			<template v-slot:default>
+				<ns-copyright v-show="isShowCopyRight"/>
+			</template>
+		</diy-index-page>
+
+		<view v-else class="bg-index" :style="{ backgroundImage: backgroundUrl, paddingTop: paddingTop, marginTop: marginTop }">
+			<diy-group ref="diyGroup" v-if="diyData.value" :diyData="diyData" :scrollTop="scrollTop" :followOfficialAccount="followOfficialAccount"/>
+			<ns-copyright v-show="isShowCopyRight"/>
+		</view>
+
+		<template v-if="adv.advshow != -1">
+			<view @touchmove.prevent.stop>
+				<uni-popup ref="uniPopupWindow" type="center" class="wap-floating" :maskClick="false">
+					 <view class="small-bot">
+					<!-- 	<view class="adver-time" wx:if="{{startadv.params.style=='default'&&startadv.params.canclose==1}}">
+							<view bindtap="adverclose">跳过</view>
+							<view class="time">{{clock}}s</view>
+						</view>
+						<view class="adver-time" wx:if="{{startadv.params.style=='default'&&startadv.params.canclose==0}}">
+							<view class="time" style="line-height: 64rpx;">{{clock}}s</view>
+						</view> -->
+						<swiper autoplay="true" :circular="true" indicator-active-color="#fff" indicator-color="rgba(255,255,255,0.6)" :indicator-dots="true" interval="3000">
+							<swiper-item v-for="(item, index) in adv.list" :key="index">
+								<image class="slide-image"  @click="$util.diyRedirectTo(item.link)" height="100%" :src="$util.img(item.imageUrl)" width="100%"></image>
+							<!-- 	<image bindtap="adverclose" class="slide-image" height="100%" src="{{item.imgurl}}" width="100%" wx:if="{{item.click==1}}"></image> -->
+							</swiper-item>
+						</swiper>
+						<view bindtap="adverclose" class="small-bot-close" @click="closePopupWindow">
+							<i class="iconfont icon-round-close" style="color:#fff"></i>
+						</view>
+					</view>
+				<!-- 	<view class="image-wrap">
+						<swiper class="swiper" style="width:100%;height: 1200rpx;" :autoplay="true"  interval="3000" circular="true" :indicator-dots="true" indicator-color="#000" indicator-active-color="red">
+							<swiper-item class="swiper-item" v-for="(item, index) in adv.list" :key="index" v-if="item.imageUrl" @click="$util.diyRedirectTo(item.link)">
+								<view class="item">
+									<image :src="$util.img(item.imageUrl)" mode="aspectFit" :show-menu-by-longpress="true"/>
+								</view>
+							</swiper-item>
+						</swiper>
+					</view>
+					<text class="iconfont icon-round-close" @click="closePopupWindow"></text> -->
+				</uni-popup>
+			</view>
+		</template>
+
+		<!-- 底部tabBar -->
+		<view class="page-bottom" v-if="openBottomNav">
+			<diy-bottom-nav @callback="callback" :name="name"/>
+		</view>
+
+		<!-- 关注公众号弹窗 -->
+		<view @touchmove.prevent class="official-accounts-inner" v-if="wechatQrcode">
+			<uni-popup ref="officialAccountsPopup" type="center">
+				<view class="official-accounts-wrap">
+					<image class="content" :src="$util.img(wechatQrcode)" mode="aspectFit"></image>
+					<text class="desc">关注了解更多</text>
+					<text class="close iconfont icon-round-close" @click="officialAccountsClose"></text>
+				</view>
+			</uni-popup>
+		</view>
+
+		<!-- 收藏 -->
+		<uni-popup ref="collectPopupWindow" type="top" class="wap-floating wap-floating-collect">
+			<view v-if="showTip" class="collectPopupWindow" :style="{ marginTop: (collectTop + statusBarHeight) * 2 + 'rpx' }">
+				<image :src="$util.img('public/uniapp/index/collect2.png')" mode="aspectFit"/>
+				<text @click="closeCollectPopupWindow">我知道了</text>
+			</view>
+		</uni-popup>
+
+		<!-- 选择门店弹出框，定位当前位置，展示最近的一个门店 -->
+		<view @touchmove.prevent.stop class="choose-store">
+			<uni-popup ref="chooseStorePopup" type="center" :maskClick="false" class="choose-store">
+				<view class="choose-store-popup">
+					<view class="head-wrap" @click="closeChooseStorePopup">请确认门店</view>
+					<view class="position-wrap">
+						<text class="iconfont icon-dizhi"></text>
+						<text class="address">{{ currentPosition }}</text>
+						<view class="reposition" @click="reposition" v-if="globalStoreConfig && globalStoreConfig.is_allow_change == 1">
+							<text class="iconfont icon-dingwei"></text>
+							<text>重新定位</text>
+						</view>
+					</view>
+					<view class="store-wrap" v-if="nearestStore">
+						<text class="tag">当前门店</text>
+						<view class="store-name">{{ nearestStore.store_name }}</view>
+						<view class="address">{{ nearestStore.show_address }}</view>
+						<view class="distance" v-if="nearestStore.distance">
+							<text class="iconfont icon-dizhi"></text>
+							<text>{{ nearestStore.distance > 1 ? nearestStore.distance + 'km' : nearestStore.distance * 1000 + 'm' }}</text>
+						</view>
+					</view>
+					<button type="primary" @click="enterStore">确认进入</button>
+					<view class="other-store" @click="chooseOtherStore" v-if="globalStoreConfig && globalStoreConfig.is_allow_change == 1">
+						<text>选择其他门店</text>
+						<text class="iconfont icon-right"></text>
+					</view>
+				</view>
+			</uni-popup>
+		</view>
+		<hover-nav></hover-nav>
+		<!-- #ifdef MP-WEIXIN -->
+		<!-- 小程序隐私协议 -->
+		<privacy-popup ref="privacyPopup"></privacy-popup>
+		<!-- #endif -->
+        <to-top v-if="showTop" @toTop="scrollToTopNative()"></to-top>
+		<ns-login ref="login"></ns-login>
+	</view>
+</template>
+
+<script>
+	import uniPopup from '@/components/uni-popup/uni-popup.vue';
+	import nsNavbar from '@/components/ns-navbar/ns-navbar.vue';
+	import diyJs from '@/common/js/diy.js';
+	import indexJs from './public/js/index.js';
+    import toTop from '@/components/toTop/toTop.vue';
+    import scroll from '@/common/js/scroll-view.js';
+
+
+	export default {
+		components: {
+			uniPopup,
+			nsNavbar,
+            toTop
+		},
+		mixins: [diyJs, scroll, indexJs],
+		methods: {
+					// 新增：电话按钮点击事件-弹出对话框
+					openCallDialog() {
+						uni.showModal({
+							title: "拨打？【仅为模拟】", // 弹窗标题
+							content: "", // 弹窗内容（可留空）
+							confirmText: "确定", // 确定按钮文字
+							cancelText: "取消", // 取消按钮文字
+							success: (res) => {
+								if (res.confirm) {
+									// 点击“确定”后的操作（比如实际拨号）
+									uni.makePhoneCall({
+										phoneNumber: "13800138000" // 替换为实际要拨打的号码
+									});
+								} else if (res.cancel) {
+									// 点击“取消”后的操作（可留空）
+									console.log('用户取消拨打');
+								}
+							}
+						});
+					}
+				}
+	};
+	
+</script>
+
+<style lang="scss">
+	@import '@/common/css/diy.scss';
+	@import './public/css/index.scss';
+	
+	
+	
+	.small-bot {
+	    width: 100%;
+	    height: 100%;
+	    position: fixed;
+	    top: 0;
+	    bottom: 0;
+	    left: 0;
+	    right: 0;
+	    z-index: 122;
+	}
+	
+	.small-bot swiper {
+	    width: 560rpx;
+	    height: 784rpx;
+	    margin: 120rpx auto 0;
+	    border-radius: 10rpx;
+	    overflow: hidden;
+	}
+	
+	.small-bot swiper .slide-image {
+	    width: 100%;
+	    height: 100%;
+	}
+	
+	.small-bot-close {
+	    width: 66rpx;
+	    height: 66rpx;
+	    border-radius: 50%;
+	    text-align: center;
+	    line-height: 64rpx;
+	    font-size: 64rpx;
+	    color: #fff;
+	    margin: 30rpx auto 0;
+	}
+	
+	.small-bot-close i {
+	    font-size: 60rpx;
+	}
+
+</style>
+<style scoped>
+	.swiper /deep/ .uni-swiper-dots-horizontal {
+		left: 40%;
+		bottom:40px
+	}
+	.wap-floating>>>.uni-popup__wrapper.uni-custom .uni-popup__wrapper-box {
+		background: none !important;
+	}
+
+	.choose-store>>>.goodslist-uni-popup-box {
+		width: 80%;
+	}
+
+	/deep/.diy-index-page .uni-popup .uni-popup__wrapper-box {
+		border-radius: 0;
+	}
+
+	/deep/ .placeholder {
+		height: 0;
+	}
+
+	/deep/::-webkit-scrollbar {
+		width: 0;
+		height: 0;
+		background-color: transparent;
+		display: none;
+	}
+
+	/deep/ .sku-layer .uni-popup__wrapper.uni-custom .uni-popup__wrapper-box {
+		max-height: unset !important;
+	}
+    
+    /deep/ .mescroll-totop {
+        right: 24rpx!important; 
+        bottom: 182rpx!important;
+    }
+
 </style>
--- a/pages_tool/ai-chat/index.vue
+++ b/pages_tool/ai-chat/index.vue
--- a/project.config.json
+++ b/project.config.json
@@ -1,8 +1,7 @@
 {
  "description": "项目配置文件",
  "packOptions": {
-    "ignore": [],
-    "include": []
+    "ignore": []
  },
  "setting": {
    "urlCheck": true,
@@ -38,20 +37,20 @@
    "userConfirmedBundleSwitch": false,
    "packNpmManually": false,
    "packNpmRelationList": [],
-    "minifyWXSS": true,
-    "compileWorklet": false,
-    "minifyWXML": true,
-    "localPlugins": false,
-    "disableUseStrict": false,
-    "useCompilerPlugins": false,
-    "condition": false,
-    "swc": false,
-    "disableSWC": true
+    "minifyWXSS": true
  },
  "compileType": "miniprogram",
-  "libVersion": "3.12.0",
+  "libVersion": "2.16.1",
  "appid": "wx29215aa1bd97bbd6",
  "projectname": "niushop_b2c_v4_uniapp",
+  "debugOptions": {
+    "hidedInDevtools": []
+  },
+  "scripts": {},
+  "staticServerOptions": {
+    "baseURL": "",
+    "servePath": ""
+  },
  "isGameTourist": false,
  "condition": {
    "search": {
@@ -72,7 +71,5 @@
    "miniprogram": {
      "list": []
    }
-  },
-  "simulatorPluginLibVersion": {},
-  "editorSetting": {}
+  }
 }
--- a/project.private.config.json
+++ b/project.private.config.json
@@ -1,23 +0,0 @@
-{
-  "libVersion": "3.12.0",
-  "projectname": "lucky_shop",
-  "condition": {},
-  "setting": {
-    "urlCheck": true,
-    "coverView": true,
-    "lazyloadPlaceholderEnable": false,
-    "skylineRenderEnable": false,
-    "preloadBackgroundData": false,
-    "autoAudits": false,
-    "useApiHook": true,
-    "showShadowRootInWxmlPanel": true,
-    "useStaticServer": false,
-    "useLanDebug": false,
-    "showES6CompileOption": false,
-    "compileHotReLoad": true,
-    "checkInvalidKey": true,
-    "ignoreDevUnusedFiles": true,
-    "bigPackageSizeSupport": false,
-    "useIsolateContext": true
-  }
-}
--- a/store/index.js
+++ b/store/index.js
@@ -50,8 +50,8 @@ const store = new Vuex.Store({
 			goods: '',
 			head: '',
 			store: '',
-			article: '',
-			aiAgent: ''
+			article: '',
+			aiAgent: ''
 		},
 		cartList: {},
 		cartIds: [],
@@ -67,6 +67,7 @@ const store = new Vuex.Store({
 		cartPosition: null, // 购物车所在位置
 		componentRefresh: 0, // 组件刷新
 		servicerConfig: null, // 客服配置
+		wxworkConfig: null, // 企业微信配置
 		diySeckillInterval: 0,
 		diyGroupPositionObj: {},
 		diyGroupShowModule: '',
@@ -167,6 +168,11 @@ const store = new Vuex.Store({
 			state.servicerConfig = value;
 			uni.setStorageSync('servicerConfig', value);
 		},
+		// 企业微信配置
+		setWxworkConfig(state, value) {
+			state.wxworkConfig = value;
+			uni.setStorageSync('wxworkConfig', value);
+		},
 		setDiySeckillInterval(state, value) {
 			state.diySeckillInterval = value;
 		},
@@ -232,6 +238,11 @@ const store = new Vuex.Store({
 							this.commit('setSiteInfo', data.site_info);

 							this.commit('setServicerConfig', data.servicer);
+							
+							// 企业微信配置
+							if (data?.wxwork_config) {
+								this.commit('setWxworkConfig', data.wxwork_config);
+							}
 						
 							this.commit('setCopyright', data.copyright);
Author	SHA1	Message	Date
jinhhanhan	8994294548	chore：删除了project.private.config.json	2025-12-22 11:30:11 +08:00
jinhhanhan	ccee9f4164	chore:运行正常的版本	2025-12-22 11:02:56 +08:00
jinhhanhan	ed5181b382	chore：电话按钮客服按钮背景白色圈改成正圆	2025-12-19 17:18:36 +08:00
jinhhanhan	95375d5476	chore：实现后台控制哪个客服，H5可以正常切换客服	2025-12-19 17:07:57 +08:00
jinhhanhan	b34003e2c0	chore：修改客服	2025-12-19 14:05:48 +08:00
jinhhanhan	3a455bd644	chore：合并成一个客服按钮	2025-12-19 11:59:52 +08:00
jinhhanhan	8103f4c897	chore：电话按钮可以点击了	2025-12-19 09:49:58 +08:00
jinhhanhan	0066a46037	chore:调整样式，删除多余的电话按钮	2025-12-19 08:46:14 +08:00
jinhhanhan	0b62de8c6b	chore：正常运行	2025-12-18 18:31:10 +08:00
jinhhanhan	9097658782	chore：微信小程序假的流聊天	2025-12-18 15:20:00 +08:00
ZF sun	ca74d4f8e5	chore: 要明确集成微信及支付宝原生客服	2025-12-17 09:19:19 +08:00
ZF sun	d9c9599cb2	chore: 集成统一客服服务	2025-12-16 16:54:39 +08:00
ZF sun	142a97d65c	revert： pages/contact/contact.vue 回退到最初状态	2025-12-16 15:52:18 +08:00
ZF sun	b945583857	chore: 优化公共端都支持打开企业微信客服的方法	2025-12-16 15:41:15 +08:00
ZF sun	88debacf8c	chore: 使用全局的wxworkConfig配置作为参数	2025-12-16 14:41:45 +08:00
ZF sun	9d12b02463	chore: 将wxworkConfig放到全局配置中	2025-12-16 14:41:15 +08:00
jinhhanhan	ee6c777fb1	chore：进入客服页面不乱跳了	2025-12-16 14:07:59 +08:00
jinhhanhan	5503758854	chore：删除了气泡底下的时间	2025-12-16 11:35:55 +08:00
jinhhanhan	8d84306747	chore：往上翻历史记录，不在乱窜了	2025-12-16 11:32:40 +08:00
ZF sun	23e81114e9	chore: 后端init接口数据为wxwork_config	2025-12-16 10:54:57 +08:00
ZF sun	08583aa8aa	chore: 企业微信客服组件完全独立	2025-12-15 15:04:45 +08:00
ZF sun	5e536afeae	feat: 新增打开企业微信客服组件	2025-12-15 14:26:01 +08:00
jinhhanhan	c45f3e69da	chore：解决了key问题	2025-12-13 16:33:22 +08:00
jinhhanhan	80428e625f	chore：可以看到之前历史对话了，但是获取时会晃动不完整	2025-12-13 16:19:29 +08:00
jinhhanhan	a06ee95482	chore：可以看见历史记录了	2025-12-12 16:41:54 +08:00
jinhhanhan	b4aed459c5	chore：目前为止加了历史会话，正常运行没有出错	2025-12-12 16:23:00 +08:00
jinhhanhan	aa03abf651	chore：ai客服解析流式数据成功	2025-12-12 10:48:26 +08:00
jinhhanhan	af23505a74	chore：AI客服正常流式聊天	2025-12-11 17:35:34 +08:00
jinhhanhan	3898518ad0	chore: 可以连接到流式请求	2025-12-11 17:24:14 +08:00
jinhhanhan	f0d3d1986f	chore：把 message替换成 query	2025-12-11 09:42:28 +08:00
jinhhanhan	2750d8012f	chore(merge): 这个版本正常运行	2025-12-10 15:30:39 +08:00
ZF sun	1854a85394	chore: update comments	2025-11-28 17:38:35 +08:00